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Frankie Dettori was apparently denied boarding on his flight up to Ayr because he only had his driving licence and no passport.  He did manage to rush home and get a later flight (and ride the winner of the Gold Cup).

I suppose that at least it proves that no matter who you are, Ryanair will fck up your travel plans given any opportunity.

Good, I would have been pretty outraged if he didn't have to show his passport because he is famous

Because Ryanair operates a policy of 100% web check-in, it is imperative for the safety and security of all Ryanair flights, that cabin crew and boarding gate agents can readily identify all intending passengers and this is why Ryanair requires all passengers to produce either a passport or an EU/EEA National Identity Card, regardless of whether the flight is an international or domestic flight in Europe.

If a passport was essential for security reasons then all domestic flights would insist that one is produced.  As this is not the case, the motivation of Ryanair must be something else.

Just come back from the UKIPT Dublin, didnt print off my boarding pass 4 hours before the flight so they charged me €40 to print off a bit of paper that took 10 seconds, the flight only cost me £10 return in the first place!!!!

I see some people disagree, so fair enough, but imo Ryanair only do things to please themselves and couldn't care less about passengers security and safety.  So I would conclude that they have this requirement because they know a significant number of passengers will bring along some other ID and they can tell then to gtfo and keep the money.

I see some people disagree, so fair enough, but imo Ryanair only do things to please themselves and couldn't care less about passengers security and safety.  So I would conclude that they have this requirement because they know a significant number of passengers will bring along some other ID and they can tell then to gtfo and keep the money.

Good, I would have been pretty outraged if he didn't have to show his passport because he is famous

Good, I would have been pretty outraged if he didn't have to show his passport because he is famous

I put cats in people`s wheely bins sometimes if I`m out and and I'm bored

In the United Kingdom, the show was first aired on BBC television (now called BBC One) but renamed Boss Cat shortly after it premiered in 1962 because Top Cat was also the name of a brand of cat food. The dialogue and theme tune still referred to the character by his original name but a small cut was made in the opening credits (resulting in a slight 'jump' in the film) and a title card added before the episode proper. The new name was last used for a repeat run in 1989; by the time the series was next aired in 1999 the 'Top Cat' food brand had long since disappeared, allowing the original title to be used. This continues to be the case in the showings on Boomerang and BBC Two.

I see some people disagree, so fair enough, but imo Ryanair only do things to please themselves and couldn't care less about passengers security and safety.  So I would conclude that they have this requirement because they know a significant number of passengers will bring along some other ID and they can tell then to gtfo and keep the money.

Would defo recommend you steer clear of BBC's consumer programme Watchdog.

They had a rouge trader last week who put things in other people's skips. You'd be spitting tea all over your living room.

What makes you think they couldnt care less about safety and security?

What makes you think they couldnt care less about safety and security?

I can think of few companies I admire as much as Ryanair.

Innovative, profitable - VERY profitable - & mountains of cash in the Bank.

They are an exemplary Company in almost every way, particularly with regard to financial Management, punctuality, & safety.

I have a bunch Shares in BA, & have done for 20 years or more, since they were Privatised - I so wish I'd put the money in Ryanair instead!

I MUCH prefer to fly BA, of course, & I don't enjoy flying Ryanair. But when it comes to effeciency, & a business model to die for, Ryanair ticks every box.

A most splendid Company, & I'm not at all surprised they make no exceptions for Mr Dettori, who clearly has trouble reading the T & C's of his ticket.

Tikay how come you like Ryanair so much?
You always praise their great business model and seem to revel in the fact that they charge for everything and call them a most splendid company. They simply maximise profit often at expense of an unsuspecting customer.
If a casino runs a tournament that is a £1000 freezeout and hides the juice in the T&C's you seem to be dead against it when really it is just like Ryanair in costing the people that don't know exactly what they're getting in to and it is obviously a ploy to maximise profits just like Ryanair?
If you applauded both i could understand but i get the impression (rightly or wrongly) that you like one and not the other.

Tikay how come you like Ryanair so much?
You always praise their great business model and seem to revel in the fact that they charge for everything and call them a most splendid company. They simply maximise profit often at expense of an unsuspecting customer.
If a casino runs a tournament that is a £1000 freezeout and hides the juice in the T&C's you seem to be dead against it when really it is just like Ryanair in costing the people that don't know exactly what they're getting in to and it is obviously a ploy to maximise profits just like Ryanair?
If you applauded both i could understand but i get the impression (rightly or wrongly) that you like one and not the other.

Tikay

How do you think the splendid company of Ryanair would fair if for arguments sake 'WeLikeOurCustomersair' was to launch with a very similar service but a slight knowledge of customer services and public relations?

Tikay

How do you think the splendid company of Ryanair would fair if for arguments sake 'WeLikeOurCustomersair' was to launch with a very similar service but a slight knowledge of customer services and public relations?

They couldn't. Decent PR personnel and cabin crew who are unconditionally polite cost £££. With a return to Italy for £5 I would put up with chimps in suits for cabin crew, so would millions of others it would seem.

I would be interested to see the cost implication of the CEO thinking before he speaks, moving the credit card charges into the flight prices, and offering seat allocations spread over the million customers.

I might be in the minority but I would much rather book a £50 flight than a 1p flight if they didnt rape me at the checkout and I didnt have to join the cue of idiots who decide that they best be ready to board 30 mins prior to take off.

You & me too - but because we don't like it, does not mean we can bury our heads in the sand & pretend it's a bad Company, or has a bad CEO. Ryanair (unpopular Ryanair) now carries more passengers than BA!

If you or me were starting a business, we'd DIE to get Mr O'Leary to run it.

People moan about all successful businesses - Ryanair, Tesco, McDonalds etc - but more people buy their products than comparable products. That's the litmus test.

I would be interested to see the cost implication of the CEO thinking before he speaks, moving the credit card charges into the flight prices, and offering seat allocations spread over the million customers.

I might be in the minority but I would much rather book a £50 flight than a 1p flight if they didnt rape me at the checkout and I didnt have to join the cue of idiots who decide that they best be ready to board 30 mins prior to take off.

I have a business, its been built on customer service and customer satisfaction, I can guarantee you I would not let Mr O'Leary anywhere near it.

I'm not saying its a bad company or burying my head in the sand. Im trying to say, imo, that it could do better at no or little cost to itself. They may have millions of customers already but they might have millions more if they did not appear to have this complete FU attitude.

Mr O'Leary appears to have proven otherwise.

Every time some bad publicity about Ryanair goes off, (of which there is no shortage) they see a spike in bookings!

They create markets, they create jobs, they create business, they make lots & lots of money.  Which is what a business is supposed to do.

Customer Service - which I agree with you, should be parmaount in ANY business, & always has been in mine - does not seem to impact on Ryanair's bottom line though. The fact is, they go more places, cheaper, & more punctually, than any other comparable airline. Which gives them yields other airlines can only dream about.

BA pride themselves on looking after their punters, but they don't make any money, & have been off the Dividend List for about 8 of the last 10 years, iirc.

Ryanair's Dublin-based rivals, Aer Lingus, are busto.

Ryanair are now proposing to return surplus cash to Shareholders.

Stu. You know I love you but I think you may be talking a big pile of gash here.

How many times have we flown to places? How many times has it been with Ryanair?

I don't know the exact numbers but it's quite a lot. Every time we have a little moan and a laugh at the idiots rushing to get to the front of the queue and that's part of the Ryanair experience.

Every place we've travelled to has had a none Ryanair option available and we've always gone with them anyway.

Why do we always fly with Ryanair? Because they're awesome. Moan about the little things as much as you like but you'll still keep flying with them because they are great at what they do.

You say that there's a few things they could do better. Well you're right maybe they could but I can't see it making any difference to their customer numbers at all.

Would you fly with them any more often if they moved their card charges to the hide them with the flight itself? Would you use them more often if they let you pre book your seat? I don't think you would because the simple fact is you fly with them all the time anyway unless there's a cheaper option available.

If a committed hater such as yourself is using them every single time they are the cheapest available what's the point changing anything in their business model?

My point is I wonder what it would be like if there was a Burger King to Ryanairs McDonalds?

Easyjet, plus a host of smaller budget airlines


All have revolutionised the economics of their marketplace, and have become indispensable

Lol

I fly with them a lot, Ive said that.
Could I fly with them more? Yes I could, I always hope and pray that there is an EasyJet or BMI route. Whenever there is this is my preference even if its 20-30% more expensive.
Have I said I am not going to fly with them? No
Have I said they dont make much money? No

I can only assume Im not getting my point across here very well. I would love to see my hypothetical world where they had some real competition thats all. Its a commendation to them that they dont.

If you honestly think that Ryanair is a splendidly run company and could not improve, fair enough. I just think there are things they could do to improve their image and customer satisfaction with out having any real effect on their costs.

Personally I have this weird idea that happy customers plus a 'splendid' business would be advantageous to a company.

If you two think thats complete gash, then fair enough.

P.s Matt, what are you trying to say?

So much gash ITT. It's a veritable feast of gash. :)

I don't understand why you prefer Easyjet or BMI?

What do they do that's in any way better than Ryanair other than letting you choose your seats?

I've flown with all 3 and honestly find Ryanair the best of this bad little bunch. BMI are the worst because of their crappy online check in rules where you can only do it 2 days prior to your flight.

Whenever I fly anywhere I always check all 3 of these to see which is cheaper. My main priority is cost as I think they are all just as bad as each other.

Next priority is flight times. Ryanair tend to have the best times to suit my requirements so they do a win here. I will happily pay an extra few quid for more suitable times so I guess this can be combined with cost as priority 1.

After that there isn't much to it.

Again I dont disagree with any of that Tony.

I am going to have to go away and draw a diagram as either I am talking complete gash and just cant see it, or I just cannot convey my point across correctly today.

Again I dont disagree with any of that Tony.

I am going to have to go away and draw a diagram as either I am talking complete gash and just cant see it, or I just cannot convey my point across correctly today.

I'd go for the gash option.

LOL Coming from you that hurts.

Airport Security Is Essential To All Our Safety Danielle

I agree it is.  But not the façade of random checks at the boarding gate (poor Mitch) and the other nonsense.

Anyway, you were telling me it was a shame that Ryanair didn't fly to Vegas.

My point was that it would be interesting if they didnt have such a monopoly on it. Apparently its just me though.  :D

Right now, Ryanair are the best in their field.

flying with ryanair to dublin this weekend for the apat comp. anyone know how strict they are with the weight of hand luggage?

not paying the money they want for hold luggage and have a small case that meets their dimensions so need to know how strict they are so can stuff as much in as i can.

weight isnt an issue as far as carrying the other end as have a hire car as also have had some last minute business crop up in ireland so can kill 2 birds with one stone if i dont make day 2.

Airport dependent

You flying from Luton? Never had my bag weighed there, as long as the size is right you should be fine.

If your flying from Frankfurt Hahn however and your bag is overweight, laughing at the horribly miserable fat woman will get you in trouble and you will be paying €35.
On the upside my bag was nearly double the allowed weight, however she was definately over double the allowed weight.

Few things strike me in this thread:

Back to doubleup, i can't see where you can asses that Ryanair don't care much about safety or security, they fly the youngest fleet in the world can't do much more for safety than that. As for security that is down to the individual airport.

The other thing, Easyjet are still pretty comparable in size to Ryanair, a quick check tells me it was 60m and 45m flown last year by the two airlines.

Few things strike me in this thread:

Back to doubleup, i can't see where you can asses that Ryanair don't care much about safety or security, they fly the youngest fleet in the world can't do much more for safety than that. As for security that is down to the individual airport.

This was quite funny....

http://www.guardian.co.uk/commentisfree/2010/sep/05/ryanair-easyjet-sleep-victoria-coren (http://www.guardian.co.uk/commentisfree/2010/sep/05/ryanair-easyjet-sleep-victoria-coren)

Great piece. What an accomplished writer she is.

This was quite funny....

http://www.guardian.co.uk/commentisfree/2010/sep/05/ryanair-easyjet-sleep-victoria-coren (http://www.guardian.co.uk/commentisfree/2010/sep/05/ryanair-easyjet-sleep-victoria-coren)

VIctoria,

When you sat down did you take the time to read the emergency leaflet and study the instructions how to oppen the over wing exirs in case of an emergency? You dod not say so. I suspect you merely sat down and started to read. By your own admision you are a nervous flyer - you do not like take off. Well in this case you should not have been selfishly siting in an emergency exit row.

I can see why you thought this might be an amusing article for a Sunday morning. It is light. It is amusing. But at the end of the day it pokes fun at airline safety. You may have a way with words, but don't expect to be taaken seriously as a journalist if you can't even be bothered to balance the article by researching on airline safety and the importance of fit persons by the overwing exits where possible. TRy researching the British Midland Kegworth crash for starters.

"No, you must hand it over now," said the stewardess. "It is important to concentrate."
I sighed and handed over the paper.

"In an emergency," repeated the steward, "you would panic."
"In an emergency," I said, "we'd all panic. I'd be as motivated as anyone to get the door open.

I felt ready to be imprisoned for my religious beliefs and I worship the god of logic.

wiki

The primary hazard involving the use of overwing exits is passengers not waiting to be given the command to evacuate, but rather initiating it themselves. While many passengers (especially frequent fliers) would believe that they are adult enough and educated enough to decide that they need to get out of an aircraft, they are not trained in the specific dangers or the sequence of events required to decide when a full-scale evacuation is needed[1]. Also, passengers will frequently open an exit as soon as evacuation begins which may result in them evacuating into danger. This occurred in the Ryanair engine fire in Stansted Airport  in 2002, where passengers evacuated themselves onto a burning wing, despite airport fire services shouting at them to return inside the aircraft and evacuate via a usable exit [2]. Typically, these problems do not occur at floor level, full sized, exit doors because these are operated by flight attendants in an emergency who have extensive emergency training.

Another hazard in the use of overwing exits is them being improperly opened (usually a result of passengers in these seats not paying attention to the verbal briefing provided pre-departure, or not observing the opening instructions on the safety card and on the exit). The majority of overwing exits involve the passenger physically removing the hatch from its frame and disposing of it outside on the wing without blocking the exit. Research conducted at the Cranfield Institute in the UK [3]  showed that many passengers are prone to leaving the exit hatch on the seat next to the exit, thereby hindering other passengers egress through the exit.

Sad, but true

http://www.pistonheads.com/gassing/topic.asp?h=0&f=191&t=788687&nmt=Ryanair%20Plane%20Overshoots%20Runway%20at%20Prestwick

Peops pay like 13p return to Alicante and then expect to be taxied to the gate I mean FFS!!

Lookinf forward to flying with ryanair from prestwick, next month!

I love articles like this.

Let's all talk about how much we hate ryanair again and then book some more flights with them because they're the cheapest.

Regarding the co-pilot thing? Has he got a valid point? Can a modern plane continue a flight and come to a safe landing without a pilot?

What's the absolute minimum input a pilot has to have?

EasyJet sacked their CEO last week, as they are being owned by the ever-increasing success of RyanAir, who have delivered yet another eye-watering set of results, & their cash mountain continues to build ever higher.

RyanAir are right up there, with Tesco & Rolls-Royce, etc.

Wonderful to see a business do so well. 

I love articles like this.

Let's all talk about how much we hate ryanair again and then book some more flights with them because they're the cheapest.

Regarding the co-pilot thing? Has he got a valid point? Can a modern plane continue a flight and come to a safe landing without a pilot?

What's the absolute minimum input a pilot has to have?

EasyJet sacked their CEO last week, as they are being owned by the ever-increasing success of RyanAir, who have delivered yet another eye-watering set of results, & their cash mountain continues to build ever higher.

RyanAir are right up there, with Tesco & Rolls-Royce, etc.

Wonderful to see a business do so well.