Title: help - i'm being hacked! Post by: Claw75 on December 28, 2011, 12:23:22 PM all over the shop. just tried to log in to facebook and it said my password was changed at 12.13pm. went to my email to change password and that password had been changed too. have just this minute got an email from pokerstars saying someone has tried to hack my account there. What steps do I need to be taking now other than changing all my passwords?
Title: Re: help - i'm being hacked! Post by: Claw75 on December 28, 2011, 12:24:24 PM oh and email from pokerstars says:
It has come to our attention that it seems someone has hacked your pokerstars account, In this case, please contact us back via email with the credit card number ending in xxxx and also the three digit security code which appears on the back of your card as well as the expirey date, this will allow us to open your account stright after we recieve this information. surely not the best idea to do this on a potentially compromised email account?! Title: Re: help - i'm being hacked! Post by: RED-DOG on December 28, 2011, 12:25:37 PM How do we know this is really you?
Title: Re: help - i'm being hacked! Post by: Claw75 on December 28, 2011, 12:27:12 PM How do we know this is really you? I guess you don't :) they've left my blonde account alone for some reason! Title: Re: help - i'm being hacked! Post by: RED-DOG on December 28, 2011, 12:28:06 PM How do we know this is really you? I guess you don't :) they've left my blonde account alone for some reason! Do you have any unusual tattoos or birthmarks? Title: Re: help - i'm being hacked! Post by: Claw75 on December 28, 2011, 12:28:41 PM How do we know this is really you? I guess you don't :) they've left my blonde account alone for some reason! Do you have any unusual tattoos or birthmarks? yes. have i passed? Title: Re: help - i'm being hacked! Post by: RED-DOG on December 28, 2011, 12:30:48 PM How do we know this is really you? I guess you don't :) they've left my blonde account alone for some reason! Do you have any unusual tattoos or birthmarks? yes. have i passed? No. We will need pictorial evidence. Title: Re: help - i'm being hacked! Post by: Claw75 on December 28, 2011, 12:32:08 PM pokerstars v quick on the ball. asked them what had happened - someone got into my email, changed my stars password then tried to transfer funds across. someone must be pretty desperate for $12
Title: Re: help - i'm being hacked! Post by: AndrewT on December 28, 2011, 12:34:05 PM If they've got into your email then your Stars $12 is the least of your problems.
Title: Re: help - i'm being hacked! Post by: Claw75 on December 28, 2011, 12:35:31 PM If they've got into your email then your Stars $12 is the least of your problems. sigh. yes i know. that's why i'm asking for help here! have changed my passwords - what else do i need to do? Title: Re: help - i'm being hacked! Post by: Claw75 on December 28, 2011, 12:40:35 PM just sending an email and something has popped up on the bottom telling me it's being used in one other location (and shows IP address). anything i can do with this info?
Title: Re: help - i'm being hacked! Post by: LeedsRhodesy on December 28, 2011, 12:45:39 PM Yea I would write down the ip address
Also has anyone called the police yet? Title: Re: help - i'm being hacked! Post by: AndrewT on December 28, 2011, 12:51:33 PM Is it Gmail?
http://support.google.com/mail/bin/answer.py?hl=en&answer=50270 Title: Re: help - i'm being hacked! Post by: Claw75 on December 28, 2011, 12:55:50 PM Is it Gmail? http://support.google.com/mail/bin/answer.py?hl=en&answer=50270 yeah - sky, powered by gmail. they've changed my password again. on a plus note stars have banned the ip address as it's apparently not the first attempt. Title: Re: help - i'm being hacked! Post by: celtic on December 28, 2011, 12:58:18 PM Have you called the police?
Title: Re: help - i'm being hacked! Post by: Claw75 on December 28, 2011, 12:58:52 PM Have you called the police? rhodesy's already done that one. Title: Re: help - i'm being hacked! Post by: Claw75 on December 28, 2011, 01:03:54 PM sigh, now it looks like they've set up a new email account linked to my old one.
I don't have time for this shit, it's my daughter's birthday. Dear Google Account holder: Thank you for adding Gmail to your Google Account. Your Gmail address and primary username is clairemmmmmm@gmail.com You may continue to sign in with your old email address if you prefer: Title: Re: help - i'm being hacked! Post by: Claw75 on December 28, 2011, 01:34:57 PM getting more and more curious.
so pokerstars froze my account pending me sending them info. happy for them to leave it frozen for now and told them so. Only just now I've got an email saying i've just won a tournament, and another email from pokerstars asking if it's me......er no - my account is frozen, remember? (and i don't tend to get those 'you finished in 1st place' message normally. Title: Re: help - i'm being hacked! Post by: redsimon on December 28, 2011, 01:48:46 PM What was tourny number?
Id be a bit suspicious as to whether all the PokerStars emails are from them tbh. Do they ask for 3 digit security number in emails normally? Title: Re: help - i'm being hacked! Post by: Claw75 on December 28, 2011, 01:52:38 PM What was tourny number? Id be a bit suspicious as to whether all the PokerStars emails are from them tbh. Do they ask for 3 digit security number in emails normally? i thought that was a bit odd too simon. going to check the originating emails now. Title: Re: help - i'm being hacked! Post by: Claw75 on December 28, 2011, 01:53:56 PM they've all come from security@pokerstars.com
tourney id 490885551 no idea if 'I'm' still playing atm Title: Re: help - i'm being hacked! Post by: Cf on December 28, 2011, 01:54:11 PM Never mind about this. Enter the sheep quiz :)
Title: Re: help - i'm being hacked! Post by: Claw75 on December 28, 2011, 01:56:50 PM so everytime I change my email password it's getting changed again. Off to my ex's now - guessing using a different computer to change passwords might be best thing?
Title: Re: help - i'm being hacked! Post by: Claw75 on December 28, 2011, 01:59:03 PM Never mind about this. Enter the sheep quiz :) yes yes, later. just heard back from stars again, apparently the hacker was still logged in from first access so that's how he was playing. wonder if i'll get to keep the winnings? Title: Re: help - i'm being hacked! Post by: doubleup on December 28, 2011, 02:00:15 PM so everytime I change my email password it's getting changed again. Off to my ex's now - guessing using a different computer to change passwords might be best thing? yes and scan for keyloggers etc Title: Re: help - i'm being hacked! Post by: redsimon on December 28, 2011, 02:03:43 PM Blatant "I win tournies when I'm not even logged in" brag :)
Title: Re: help - i'm being hacked! Post by: redsimon on December 28, 2011, 02:07:35 PM PokerStars Tournament #490885551, No Limit Hold'em
Buy-In: $6.71/$0.29 USD 6 players Total Prize Pool: $40.26 USD Tournament started 2011/12/28 8:24:29 ET Tournament finished 2011/12/28 8:32:13 ET 1: ***** (United Kingdom), $26.17 (65.002%) 2: mryozz (United Kingdom), $14.09 (34.997%) 3: sjoffa (Norway), 4: assfullaces (Germany), 5: OlddirtyDonk (Switzerland), 6: Mr in RUSSIA (Russia), Title: Re: help - i'm being hacked! Post by: LeedsRhodesy on December 28, 2011, 03:00:47 PM Does the hacker want my acount log in if he is winning
Title: Re: help - i'm being hacked! Post by: pokerfan on December 28, 2011, 03:22:29 PM Looks like your* crushing atm.
(http://i454.photobucket.com/albums/qq267/ppokerfan/clawscope.jpg) Title: Re: help - i'm being hacked! Post by: Claw75 on December 28, 2011, 03:22:49 PM Having reread them pretty sure none of the emails are really from pokerstars. Latest one says my card has expired so they need the new details. Excuse me if i dont email them to you pronto.
Title: Re: help - i'm being hacked! Post by: pokerfan on December 28, 2011, 03:30:16 PM Having reread them pretty sure none of the emails are really from pokerstars. Latest one says my card has expired so they need the new details. Excuse me if i dont email them to you pronto. You want someone to email them ? Not sure if a third party email would help though. Title: Re: help - i'm being hacked! Post by: LeedsRhodesy on December 28, 2011, 03:33:34 PM Having reread them pretty sure none of the emails are really from pokerstars. Latest one says my card has expired so they need the new details. Excuse me if i dont email them to you pronto. Maybe them getting back to you so fast shows its not pokerstars! Email them back and say its all under control and the police have the ip adress and know who is doing this and its in there hands now! Title: Re: help - i'm being hacked! Post by: the sicilian on December 28, 2011, 03:34:58 PM Has anyone informed Interpol ?
Title: Re: help - i'm being hacked! Post by: redsimon on December 28, 2011, 03:42:33 PM Have you got back into fb?
Title: Re: help - i'm being hacked! Post by: Claw75 on December 28, 2011, 03:54:27 PM I changed my email and fb passwords from another machine but obv don't want to try to access from home before detecting and removing the trojan (which so far i've had no joy with) have emailed pokerstars support but no reply yet.
Forgive me if i stop indulging the pisstake/jokey replies for a bit - really just want to get this sorted. Title: Re: help - i'm being hacked! Post by: Claw75 on December 28, 2011, 04:08:04 PM Just tried to log into email from phone and password has been changed again despite my having reset it and my security question from another computer. Scans aren't detecting anything. If anyone has any genuine advice here i'd be really grateful. It might seem like a bit of a joke given i dont have much money in mycaccount etc but feelingvpretty violated knowing someone is in my email, never mind the poker stuff.
Title: Re: help - i'm being hacked! Post by: Girgy85 on December 28, 2011, 04:10:03 PM Just tried to log into email from phone and password has been changed again despite my having reset it and my security question from another computer. Scans aren't detecting anything. If anyone has any genuine advice here i'd be really grateful. It might seem like a bit of a joke given i dont have much money in mycaccount etc but feelingvpretty violated knowing someone is in my email, never mind the poker stuff. Erm Call the police? Title: Re: help - i'm being hacked! Post by: AndrewT on December 28, 2011, 04:15:22 PM Good timing as ever Girgles.
Claire, forget about the poker - you need to get your email secure. Switch off the computer you think is compromised and access Gmail from sonewhere else and follow the instructions from google as to what to do if you are hacked, Title: Re: help - i'm being hacked! Post by: doubleup on December 28, 2011, 04:18:38 PM Just tried to log into email from phone and password has been changed again despite my having reset it and my security question from another computer. Scans aren't detecting anything. If anyone has any genuine advice here i'd be really grateful. It might seem like a bit of a joke given i dont have much money in mycaccount etc but feelingvpretty violated knowing someone is in my email, never mind the poker stuff. Could they have the email open, so they don't get locked out? Can you isolate the account from everything linked with it? Title: Re: help - i'm being hacked! Post by: Claw75 on December 28, 2011, 04:23:57 PM Just tried to log into email from phone and password has been changed again despite my having reset it and my security question from another computer. Scans aren't detecting anything. If anyone has any genuine advice here i'd be really grateful. It might seem like a bit of a joke given i dont have much money in mycaccount etc but feelingvpretty violated knowing someone is in my email, never mind the poker stuff. Could they have the email open, so they don't get locked out? Can you isolate the account from everything linked with it? possibly, but everytime I've caught them using the account at the same time as me I've hit a button saying 'end all other sessions' so that should've kicked them out. Good timing as ever Girgles. Claire, forget about the poker - you need to get your email secure. Switch off the computer you think is compromised and access Gmail from sonewhere else and follow the instructions from google as to what to do if you are hacked, I did that earlier at Gary's. the password somehow got changed again since then despite not having opened the email account on my own computer. current activity is showing that the rogue IP address last used the email account an hour ago. At a bit of a loss as to what else I can do here? It seems they've now changed the email address associated with the stars account so I can't do anything about getting my p/w etc on there changed. Title: Re: help - i'm being hacked! Post by: ManuelsMum on December 28, 2011, 04:42:39 PM Just tried to log into email from phone and password has been changed again despite my having reset it and my security question from another computer. Scans aren't detecting anything. If anyone has any genuine advice here i'd be really grateful. It might seem like a bit of a joke given i dont have much money in mycaccount etc but feelingvpretty violated knowing someone is in my email, never mind the poker stuff. Could they have the email open, so they don't get locked out? Can you isolate the account from everything linked with it? It doesn't work like that imo. If they have your email 'open' (presume you mean 'looking at an inbox after logging in', you can still login from another machine and change the password, and then the hacker can do nothing until he's logged in again with your new password. Contact Google, get the email shut down. Contact your bank, freeze the account for web transactions, probably cancel credit card. New viruses are really sophisticated, will probably be hard to remove. Almost definitely has a keylogger in it. Expect to virus wipe, reboot, and find it still there. You can take other steps to try to fully eradicate it, but you may have to get a new hard drive, sometimes formatting doesn't even work. Sorry, feel for ya :( Title: Re: help - i'm being hacked! Post by: ManuelsMum on December 28, 2011, 04:44:12 PM Sounds like they have a hold of your secondary email security info, like 'secret' questions and linked email accounts? (Or they've set the latter up themselves). Only google can sort that for you.
Title: Re: help - i'm being hacked! Post by: Claw75 on December 28, 2011, 04:47:06 PM Have you got back into fb? I see why you asked now. No that wasn't me. fking sick. Title: Re: help - i'm being hacked! Post by: Matt.NFFC. on December 28, 2011, 05:53:05 PM What they doing now?
Feel for you.....not good. Where do you think they got your info from? Hacked into Facebook? Deffo get the bank stuff frozen as first port of call. Title: Re: help - i'm being hacked! Post by: Claw75 on December 28, 2011, 07:36:18 PM What they doing now? Feel for you.....not good. Where do you think they got your info from? Hacked into Facebook? Deffo get the bank stuff frozen as first port of call. nothing now. ran norton power eraser this afternoon. It detected one odd file that it didn't think was suspicious, but I deleted it anyway. Since then there has been no activity on my email. I've changed facebook settings so any attempt to access from anywhere other than my computer results in a passcode being texted to my phone. No attempts since then. I guess the main point of the thing was to try to get my card details through pretending to be pokerstars security, but they obv realised i'm not playing along with that one. the real pokerstars have replied to my email now and are going to call me later. My bank details should be safe - any time I try to log on to my account from anywhere other than my home computer I get texted a passcode. Nothing has come through. Obviously haven't wanted to attempt logging on today from here just in case. Title: Re: help - i'm being hacked! Post by: action man on December 28, 2011, 07:54:47 PM PokerStars Tournament #490885551, No Limit Hold'em Buy-In: $6.71/$0.29 USD 6 players Total Prize Pool: $40.26 USD Tournament started 2011/12/28 8:24:29 ET Tournament finished 2011/12/28 8:32:13 ET 1: ***** (United Kingdom), $26.17 (65.002%) 2: mryozz (United Kingdom), $14.09 (34.997%) 3: sjoffa (Norway), 4: assfullaces (Germany), 5: OlddirtyDonk (Switzerland), 6: Mr in RUSSIA (Russia), ha my mate irl got 2nd, he'll be chuffed Title: Re: help - i'm being hacked! Post by: action man on December 28, 2011, 07:56:33 PM pretty sure stars never ask for credit card details on an email
Title: Re: help - i'm being hacked! Post by: Dubai on December 28, 2011, 07:58:54 PM I just give them Flushys if they do anyway
Title: Re: help - i'm being hacked! Post by: Claw75 on December 28, 2011, 08:00:01 PM pretty sure stars never ask for credit card details on an email no they wouldn't. what was quite lol was this email asking for my card number and security code with some spiel on the bottom saying 'stars will NEVER ask for your login details via email'. just the card details then? right you are. Title: Re: help - i'm being hacked! Post by: Karabiner on December 28, 2011, 08:00:21 PM "Olddirtydonk" sounds well suspicious, I bet he's involved in this.
Title: Re: help - i'm being hacked! Post by: LeedsRhodesy on December 28, 2011, 08:16:51 PM Have you got back into your stars account yet
Title: Re: help - i'm being hacked! Post by: outragous76 on December 28, 2011, 08:21:32 PM i wish moorman1 woould hack my account and play MTTs
Title: Re: help - i'm being hacked! Post by: Claw75 on December 28, 2011, 09:49:33 PM Have you got back into your stars account yet no. i need to wait until i'm sure my computer is safe and then take some further steps to get my account back. |