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Author Topic: help - i'm being hacked!  (Read 6646 times)
Claw75
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« on: December 28, 2011, 12:23:22 PM »

all over the shop.  just tried to log in to facebook and it said my password was changed at 12.13pm.  went to my email to change password and that password had been changed too. have just this minute got an email from pokerstars saying someone has tried to hack my account there.  What steps do I need to be taking now other than changing all my passwords?
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Claw75
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« Reply #1 on: December 28, 2011, 12:24:24 PM »

oh and email from pokerstars says:

It has come to our attention that it seems someone has hacked your pokerstars account,

 In this case, please contact us back via email with the credit card number ending in xxxx and also the three digit security code which appears on the back of your card as well as the expirey date, this will allow us to open your account stright after we recieve this information.


surely not the best idea to do this on a potentially compromised email account?!
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RED-DOG
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« Reply #2 on: December 28, 2011, 12:25:37 PM »

How do we know this is really you?
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Claw75
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« Reply #3 on: December 28, 2011, 12:27:12 PM »

How do we know this is really you?

I guess you don't Smiley  they've left my blonde account alone for some reason!
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« Reply #4 on: December 28, 2011, 12:28:06 PM »

How do we know this is really you?

I guess you don't Smiley  they've left my blonde account alone for some reason!

Do you have any unusual tattoos or birthmarks?
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Claw75
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« Reply #5 on: December 28, 2011, 12:28:41 PM »

How do we know this is really you?

I guess you don't Smiley  they've left my blonde account alone for some reason!

Do you have any unusual tattoos or birthmarks?

yes.

have i passed?
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RED-DOG
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« Reply #6 on: December 28, 2011, 12:30:48 PM »

How do we know this is really you?

I guess you don't Smiley  they've left my blonde account alone for some reason!

Do you have any unusual tattoos or birthmarks?

yes.

have i passed?

No. We will need pictorial evidence.
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Claw75
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« Reply #7 on: December 28, 2011, 12:32:08 PM »

pokerstars v quick on the ball.  asked them what had happened - someone got into my email, changed my stars password then tried to transfer funds across.  someone must be pretty desperate for $12
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AndrewT
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« Reply #8 on: December 28, 2011, 12:34:05 PM »

If they've got into your email then your Stars $12 is the least of your problems.
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Claw75
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« Reply #9 on: December 28, 2011, 12:35:31 PM »

If they've got into your email then your Stars $12 is the least of your problems.

sigh.  yes i know. that's why i'm asking for help here!

have changed my passwords - what else do i need to do?
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Claw75
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« Reply #10 on: December 28, 2011, 12:40:35 PM »

just sending an email and something has popped up on the bottom telling me it's being used in one other location (and shows IP address).  anything i can do with this info?
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LeedsRhodesy
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« Reply #11 on: December 28, 2011, 12:45:39 PM »

Yea I would write down the ip address

Also has anyone called the police yet?
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AndrewT
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« Reply #12 on: December 28, 2011, 12:51:33 PM »

Is it Gmail?

http://support.google.com/mail/bin/answer.py?hl=en&answer=50270
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Claw75
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« Reply #13 on: December 28, 2011, 12:55:50 PM »


yeah - sky, powered by gmail.  they've changed my password again. 

on a plus note stars have banned the ip address as it's apparently not the first attempt.
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celtic
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« Reply #14 on: December 28, 2011, 12:58:18 PM »

Have you called the police?
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