Do you have an ADSL splitter between the BT wire coming into the house and the Sky wire to the skybox / phone line.
My download spead was terrible till I got this right, but upload was fine,
My download spead was terrible till I got this right, but upload was fine,
Yes I do mate.
I would suggest there is an issue with your connection that may not be solved by changing provider, and may be easil fixed.
Firstly check every phone socket in your house, and check you have an ADSL filter fitted.
Once this check is done, disconnect every phone from every socket. On your BT master socket, remove the front plate and plug and old fashioned (non cordless) phone into the test socket, and check for any noise on the line. If this is ok, plug your router in to the master socket (don't forget your filter) and run a speed test again.
If you're unsure on any of this, google it, there's plenty of info out there.
Also, ADSL filters can fail, so try a few filters (borrow a mates that you know works).
I've seen a bunch of times people find the tandom phone socket without a filter, or with a failed filter, and this will kill your broadband speed.