get paid then not get paid

[pokerram]

when they took it out of my account it was 4 hrs later to me this must meen they keep how id nos by the way the latest in my position now is titan have told me its sent, neteller have lost it phone them to be quite honest really thinking of quitting online poker althogh no probs b4 with other sites
 just sick of the way im being spoke too by there support as though im thick and really dont trust this neteller site now even though ive used it 4 three yrs now.wish i had never heard of titan    steve

[pokerram]

oh by the way thank you tony g for the good luck in your post and for tikay neteller is an online bank that can hold your money and usually allows you to transfer money to differant poker sites.you also get a card where you can withdraw out of local atm machines normally very good.

[patman]

same thing happened to me. I withdrew 225 and got an e mail confirming it had been approved/processed. neteller was down yesterday for essential stuff so i went in today.
it showed that they deposited the 225 and then 4 hrs later it showed as being taken out. This does of course raise 2 valid points...what are titan doing and what are neteller allowing to happen??

i will take it up with both and post what i get as a response..somehat disturbing on all fronts

[booder]

at least yours got paid in to neteller........took me four days to get titan to process my withdrawel request, had e mail from titan yesterday morning to say money had been put in to neteller but no sign of it yet

[pokerram]

just got mine pulled everything out of neteller so they cant take it again.boodereham i had six of those emails and no money.i phoned neteller last night, ask for the department who deal with the merchants complaints ie titan.he said dont worry will have it sorted within 48hrs     steve

[tikay]

I do find it quite extaordinary that ANYONE can take money out of someone's Neteller account. Let's leave Titan out of this for a moment - how CAN your Neteller account be messed around with by ANYONE?

We look forward to patman post.

[booder]

have now received my money from titan and have now opened account and deposited at noble;..............fingers crossed

[ETH365]

Like i said in a previous post... at the very least CHANGE YOUR NETELLER SECURE ID AND PASSWORD in case they have been stored by the titan poker or the payment service they use.

One possible reason for what has been going on here is that the payment service did not have the funds to cover these withdrawls, and therefore neteller itself took the money back. This is just conjecture on my part, however. The only other possibility is that your neteller information was stored by this payment service and used without your permission.

Obviously neteller doesnt allow cancellations after the money has already gone through. You certainly cant tell neteller you didnt mean to deposit at a poker site, and have them refund the money to you 4 hours later. Once you send something through neteller you just cant reverse it on a whim, its gone.

Myself, I got paid. Twice. Then they took it back, once, so I got the money I was supposed to get. But I dont like the way that it was done one bit.

I often have a substantial amount of money on neteller and my faith in them is waning... im not sure if im going to continue using them. I contacted thier customer support about this, and they had no answer for me other than to suggest that someone else I know used my neteller account to make a deposit somewhere (which couldnt have happened, im the only one that uses it). They told me it is impossible for this to be done without permission (well guess what... it was done without my permission).