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bt do it again
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Topic: bt do it again (Read 800 times)
Ironside
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bt do it again
«
on:
April 27, 2006, 09:50:50 PM »
they break my broadband and its me that has to pay for it
first the 0845 number which it seems i have been on for about 20 hours in the past couple of weeks while they still charge me nearly £30 a month
then when i finally get a modem cable connected to the wall socket they tell me to phone a 50p a minute number to get the number i needed to connect
then i get connected at 28k but they dont even have a free phone number its an 0844
daylight robbery and the funny thing is they know i cannot do a thing about it even if i change isp the still own and maintain the lines
the thiefing *&^%$%^&^% wont get away i will be making sure i get refunds for all calls made and even thinking of putting in a bill for hours wasted and the minium email to ofcom and my mp (and msp after the by election results) are about to be written this is a farce
(ps those waiting for 425 show this week will need to wait untill i get a little upload speed)
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lend me a beer and I'll lend you my ear
Heid
Nuuuuu Meeeeja Whore
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Re: bt do it again
«
Reply #1 on:
April 27, 2006, 10:23:58 PM »
That's it Iron - purge.
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There is no ignorance; there is knowledge.
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gatso
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Let's go round again
Re: bt do it again
«
Reply #2 on:
April 27, 2006, 10:24:34 PM »
The incopetence and complete lack of customer service of companies like BT really irritates me and makes me wonder why I ever bothered moving back to this country.
Here's how my internet provider in Poland operated
1) you get a problem
2) you send a text message to the company
3a) they fix it remotely within an hour or
3b) they send someone round to fix it within a couple of hours
simple.
ok, the service is expensive for most, £15/month being about 10% of the average workers salary but if you can get that level of service in a country in which I remember having problems even buying food anywhere but western hotels 14 years ago surely we can get something decent in a properly developed country (or even in Scotland)
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If you get to the yeasty clunge you've gone too far
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