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Author Topic: A typical convo with a poker room ??  (Read 4374 times)
mex
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« Reply #15 on: May 22, 2006, 12:39:59 AM »

Rude and aggressive, i would help you toy outa pram ass either
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Colchester Kev
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« Reply #16 on: May 22, 2006, 02:00:48 AM »

Rude and aggressive, i would help you toy outa pram ass either

Translation please, my computer only does english.
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byronkincaid
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« Reply #17 on: May 22, 2006, 02:11:37 AM »

Insert Quote
Quote from: mex on Today at 12:39:59 am
Rude and aggressive, i would not help your toy out of a pram ass either


Translation please, my computer only does english.

HTH  Cheesy
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Colchester Kev
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« Reply #18 on: May 22, 2006, 10:15:11 AM »

Ahhhhhh Thanks Byron, all is now clear Wink
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GlasgowBandit
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« Reply #19 on: May 22, 2006, 10:39:24 AM »

My gripe not only with poker sites but most multi-national companies is they are taking their customer service work awayf rom developed countries and passing it onto indian contact centres in places such as Mumbai and Bangalore, where they are employing people with degrees in medicine and engineering and the likes.  But just because someone is intelligen doesn't mean to say they understand English or have a grasp of good customer services.

I become increasingly frustrated when I contact say for example Sky - because I know straight away that there is an 80% chance I am going to have to speak to someone who is not based in the UK and who is not going to undersatnd what I want, then when they finally grasp what I need done it has taken 20 minutes of yes/no questions to get there.

I work in an enviroment where we have calls transferred to India also and its one of the biggest reasons we have for complaints, customers become frustrtaed when they have tos pend 20 minutes on a call with someone base in an Indian callc entre to change the car on their insurance, if they are passed back to the UK its done in about 4 minutes.

I can see the busines rational behind cheap labour, but I strongly believe that customer satisfaction should come before profit.  Secondly I am opposed to any British work being transferred from this country.
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Karabiner
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« Reply #20 on: May 22, 2006, 05:38:35 PM »

Can you play this 10k action points freeroll on all Tribeca sites, if so when is it please ?

I have action points on VC but can't see the tourney Huh?
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Robert HM
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« Reply #21 on: May 22, 2006, 05:39:41 PM »

I think it's just Bowmans, eg Blonde and UPL
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Karabiner
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« Reply #22 on: May 22, 2006, 05:46:58 PM »

I think it's just Bowmans, eg Blonde and UPL

Aha thanks Rob.
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Ironside
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« Reply #23 on: May 22, 2006, 05:50:25 PM »

when i win the final and win my seat to vegas do i have to wear bowmans gear or can i wear blonde gear
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Robert HM
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« Reply #24 on: May 22, 2006, 05:52:07 PM »

Hypethetical question in the extreme
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Colchester Kev
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« Reply #25 on: May 22, 2006, 05:56:30 PM »

especially as the mug doesnt even have a passport
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Ironside
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« Reply #26 on: May 22, 2006, 06:20:57 PM »

i got the form and its filled in all i need is a photographer with a strong lens and then send it off and i will have the passport in under 4 weeks
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MPOWER
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« Reply #27 on: May 22, 2006, 06:44:43 PM »

Crypto are doing WSOP qualifiers on Sunday $1000+40
1 Seat for every 15 entrants.

you could enter this and save your action points.

Hope this helps

Regards

M

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Ironside
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« Reply #28 on: May 22, 2006, 07:05:26 PM »

if i had a $40K-$50K bankroll i might think about it but seeing as i aint i will give it a miss
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Poppet7
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« Reply #29 on: May 22, 2006, 08:17:29 PM »

They did the same to me, some of my action points disappeared, and when I asked why he said he would transfer me to a manager and i never heard anything more from them. Useless!

Did you get these back? Was it on blonde also?

Josh - I've spoken to them, let me know how it goes please.

Sorry, it was BlueSq, not Blonde :-)
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