I had some issues with this tournament so expressed my issues with ultimate bet in an email to them. i copy and paste from my inbox ;
Dear Customer,
We apologize for not being able to address your issue in a timely fashion.
The reason for this situation lies in the fact that we performed maintenance in
all our servers.
Now that the situation has been resolved we noticed that the problems
experienced by our players during this period were of a technical nature and
have been resolved.
If you are still experiencing the same problem you originally reported please
send your report again.
We will be more than happy to address your inquires in a timely fashion.
Thank you for your cooperation and understanding.
Best regards,
Glenn
Customer Service Department
--Original Message--
From:
ol_dirty_8astard@hotmail.comDate: 08/20/05
To:
memberservices@ultimatebet.comSubject: Tournament Support Request[#1594216]
Customer Information
Account Name : stantonian
Real Name : Ben Mayhew
Tournament ID : 67287
Comments : i think its pointless in holding a tourney for UK players if
Americans can enter it.
I had AK and went all in pre flop for 4100 chips and one american said he wants
to try and knock the UK players out, and he calls with 73.
the board came 10 10 8 turn card 9, river card 6.
The americans on my table knocked out all the uk players when i went out.
Its impossible to play well as there is so many overseas players and if you go
all in with good cards they just call with crap and get lucky because they want to knock you out.
As you can tell by my tone i am very annoyed and want a full explanation as to
why overseas players are allowed to enter a UK tournament it just doesnt make
now is it me or do their customer services really not get the point
sense.
Author