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Author Topic: william hills customer support  (Read 8420 times)
Blackbeard
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« Reply #15 on: August 21, 2005, 02:49:49 PM »

hi
Mainly Corals/Eurobet , who have excellent customer service and the fastest payouts ever.

I will use will hills again, if they improve and make the software more stable , betfair never ever ever again after having to literally beg for a refund after a crashed tourney.

Corals as you know is aparty skin, not great but if you turn off the silly characters its not too bad at all...thing is its fast and you can get agame when you want, althought the mtts are crap because they dont share partys mtts for some reason?

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Karabiner
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« Reply #16 on: August 21, 2005, 02:51:04 PM »

I have always found Betfair's customer service to be excellent, but I contact them by telephone.

I have heard some people say that they were slow to respond to e-mails, but that is not my experience.

Welcome to blonde blackbeard.
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« Reply #17 on: August 21, 2005, 02:53:30 PM »

Hi ,
I recently used william hill customer support as i was having problems changing my details,
they solved my problem very quickly and I was suitably impressed until I checked my phone bill and found I had been charged £18.50 for the call. Cry
My next problem came when I tried to withdraw £450 winnings and was told it would not be possible for 3 weeks. I wish it took them that long to take the cash out of my bank account.
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« Reply #18 on: August 21, 2005, 03:00:45 PM »

Ok, while we are plugging/slagging off sites, are there any blondes playing the 'Sunday lunch' on Ladbrokes? 3:15pm, its one of the best online comps around IMHO, I think their customer service is great too

ps I had a problem with both W Hill and Betfair in the same week, I rang  their customer service and they were excelent
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tikay
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« Reply #19 on: August 21, 2005, 03:01:46 PM »

It really is an oddity, how some folks say "Hills/Betfair/Party/whoever" are crap", and others say the complete opposite.

I wonder if how you approach them is a factor in the equation? I mean, we can do "Oi, Mr Angry here, bla bla bla", or "Excuse me, I have a prob, can you help?".....

Not suggesting that IS the case, but it does mystify me why there is SUCH a divergence of opinion on these matters.

Kirk, - welcome to blonde. £18.50 - HOW MUCH? Where were you ringing from? How long was the call? Thats amazing, on the face of it. I am never off my moby, & the bill is abolut £70 per month!

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byronkincaid
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« Reply #20 on: August 21, 2005, 03:06:30 PM »

Betfair treated me like a king at the WSOP. I set up a Will Hill account to play the Grand Prix sats, cashed in my first one, then realised that I'm playing in another tournament that clashes with the Grand Prix so withdrew the cash. It was back in my account in 2 days and it is the same with Betfair and eurobet. When I have had dissconnect probs at BF they have refunded my account but perhaps not emailed me to tell me. Can't remember it was a while ago.

Tikay, I have pretty much stopped using supermarkets after watching the Dispatches program a few weeks ago. Their meat is feed on nasty s*** that i don't want the kid to be eating and even the fruit has horrible stuff sprayed all over it. Local Butcher and Grocer have my business now, better food and they're cheaper!

If you missed the program perhaps someone could download it off the internet for you Grin Grin Grin
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tikay
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« Reply #21 on: August 21, 2005, 03:11:53 PM »

And there we have it in a nutshell. In the same thread....

"Wm Hill & Betfair are crap".

"Wm Hill & Betfair are excellent".

Bizarre, truly bizarre.
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ifm
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« Reply #22 on: August 21, 2005, 03:15:07 PM »

Ok, while we are plugging/slagging off sites, are there any blondes playing the 'Sunday lunch' on Ladbrokes? 3:15pm, its one of the best online comps around IMHO, I think their customer service is great too


How much??!!!
too rich for my blood mate, good luck though,
Ian
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« Reply #23 on: August 21, 2005, 03:19:48 PM »

Got Irishdenis Omahoney on my right, that wont make life easy
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ifm
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« Reply #24 on: August 21, 2005, 03:35:28 PM »

wow, what happened red?
2nd out, i thought you liked to take your time
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« Reply #25 on: August 21, 2005, 03:38:04 PM »

I've gone, Sarah Jane 'Frazer' who won the £200 at Sheffield this week raised for 120, Irishdenis calls, I re raise for 700 holding KK, Both call,  10 high flop, 2 spades, Sarah Jane checks, Irishdenis checks, I move all in for 2200 more, Irishdenis folds, Sarah Jane calls with flush draw and hits on river
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Robert HM
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« Reply #26 on: August 21, 2005, 03:41:36 PM »

ul RED-DOG. I just saw your post about the comp. Went over there saw you were errrr not in. I don't think I would be in that sort of comp just yet but thanks for the heads up about it, are there any others on Laddies you recommend, perhaps a little less than $500?
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ariston
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« Reply #27 on: August 21, 2005, 03:41:54 PM »

2nd out- welcome to my world dog. Any of you playing the cpc tonight? I will be winning a seat tonight but not for myself  Wink
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ariston

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« Reply #28 on: August 21, 2005, 03:42:52 PM »

don't you just hate that
there's a 4k guaranteed at 4pm i'll have a go at, more in keeping with my budget Grin
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« Reply #29 on: August 21, 2005, 03:57:55 PM »

ul RED-DOG. I just saw your post about the comp. Went over there saw you were errrr not in. I don't think I would be in that sort of comp just yet but thanks for the heads up about it, are there any others on Laddies you recommend, perhaps a little less than $500?

The $500 is a bit steep but there are satallites running for it all week, same for the $300 'Whose the Daddy' 8pm Tuesdays

The satallites get around 30/40 runnere and make about 7/8 seats, I rarely have to buy in to one of these events, the satallites are quite easy if you remember your not trying to win outright (most dont)

They also have $250 freezeout at 2:15 pm every day that only makes 30/50 runners

The £100 rebuy fest is sheer madness but makes a ton of money, it is playable but IMHO you have to take a rebuy straght away and then play like an absolute rock until you get a prpoer hand, then move all in, you will get several callers, if your hand stands up, go to sleep untill the end of the rebuys, if it dosnt, dont re buy

There is a $100 freezeout at 6pm with a 15 minute clock and not too many runners, and a $75 at 12:30 am

And no, I have no connection with Ladbrokes and I dont get any kickbacks


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