10 - NL - 6 Seats - Turbo 14655240-23 Holdem No Limit 1,600/3,200
[Jan 7 18:25:15] : Hand Start.
[Jan 7 18:25:15] : Seat 2 : rosull244 has $4,960
[Jan 7 18:25:15] : Seat 5 : Jedwick99 has $3,520
[Jan 7 18:25:15] : Seat 6 : luckyducky3 has $3,520
[Jan 7 18:25:15] : luckyducky3 is the dealer.
[Jan 7 18:25:15] : rosull244 posted small blind.
[Jan 7 18:25:15] : Jedwick99 posted big blind.
[Jan 7 18:25:15] : Game [23] started with 3 players.
[Jan 7 18:25:15] : Dealing Hole Cards.
[Jan 7 18:25:15] : Seat 5 : Jedwick99 has
[Jan 7 18:25:22] : luckyducky3 called 3,200
[Jan 7 18:25:28] : Stakes: 1,600/3,200 Current level: 12 Next level in: 1 min.
[Jan 7 18:25:36] : rosull244 has 10 seconds to respond.
[Jan 7 18:25:37] : rosull244 called 1,600 and raised 1,760 and is All-in
[Jan 7 18:25:37] : Under-Raise rules are now in effect.
[Jan 7 18:25:41] : Jedwick99 called 320 and is All-in
[Jan 7 18:25:43] : luckyducky3 called 320 and is All-in
[Jan 7 18:25:44] : Showdown!
[Jan 7 18:25:44] : Seat 5 : Jedwick99 has
[Jan 7 18:25:46] : Seat 2 : rosull244 has
[Jan 7 18:25:46] : Seat 5 : Jedwick99 has
[Jan 7 18:25:46] : Seat 6 : luckyducky3 has
[Jan 7 18:25:48] : Stakes: 1,600/3,200 Current level: 12 Next level in: 1 min.
[Jan 7 18:25:55] : Board cards [Ah

]
[Jan 7 18:25:55] : Seat 2 : rosull244 has
[Jan 7 18:25:55] : rosull244 has Pair:
[Jan 7 18:25:55] : Seat 5 : Jedwick99 has
[Jan 7 18:25:55] : Jedwick99 has High Card : Ace
[Jan 7 18:25:55] : Seat 6 : luckyducky3 has
[Jan 7 18:25:55] : luckyducky3 has High Card : Ace
[Jan 7 18:25:55] : rosull244 wins 10,560 with Pair:
[Jan 7 18:26:04] : Hand is over.
I'm very confused, we are all all in and the chip leader wins, me and luckyduck had the same amount of chips so how come he was awarded the 2nd place finish and the money?? I had the better hand at showdown? surely this is a fault!! I have started the live chat and the manager is saying he will get bak to me, has anyone else had this problem before? or what rules are in place that denies me 2nd???
I will keep you posted on what i said