Can anybody help me get Poker Office working?

[technolog]

I purchased Poker Office v2.21 a few weeks ago. It starts up alright with the main window and the startup wizard dialog overlaid on top of it. When I click 'Start Live Tracker' the 'Live Tracker Setup' dialog appears. I select 'Prima Network' (I'm hoping to use it with Stan James then, when I eventually get it working, Poker Stars) then click 'OK'. The dialog disappears leaving just the main window but this never gets refreshed, i.e. there is a blank space where the dialog was on top of it and if you drag the window off screen it comes back completely blank. The program doesn't respond to the 'Close' button and I have to shut it down using Task Manager. I have tried starting it before, after and during playing on but to no avail.

I'm in contact with Poker Office support but they've not come up with anything yet. I wondered if any Blondes had had the same or similar problem.

To make matters worse, my PC went tits-up a fortnight ago and I bought a brand new one and after re-installing Poker Office I still have exactly the same problem with completely different hardware - my AV, firewall and anti-spyware are all different too.

Any help would be greatly appreciated.

[Nem]

You are the only person I know who uses PokerOffice!

Do they not have a support forum?

[brummieboy]

I've not had any recent major problems with Poker Office, had a corrupt database once and had to reinstall the software.

As your on a new machine with different hardware/software i've no idea why it's still playing up.

I've noticed quite a few bugs since the last patch though, with Full Tilt's MTT's if you change table and try to restart tracker it closes down the poker client.

Also can't get Office working with William Hill's since they upgraded their software.

I'm playing mainly on Stars at the moment and it seems to work ok on there, but it looks like they have got problems with their software at the moment.