Love that you just got thru to the obv noob who hates talking to customers and just wanted to get you off the phone as soon as possible.
p.s. I was thinking about how to get the SKy+ blackmail thing going, will give it a try and get back to you....handy for the next time you try it...!
Red Dogs Fault IMO!
This is totally true some other them aren't interested and some go over the top to try to give u good deals although you've sorted it now i would say if ask for stuff and they say no just hang up and ring back gud chance 2nd person will do it.
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