t'internet

[lucky_scrote]

Hey guys, are there any people out there that specialise in networking?

Basically, my connection is really weird, it generally cuts out for a few seconds to a few minutes every now and then, usually when I'm in a big pot (Standard!)

Anyhow, it only really seems to be cutting out on the poker client I am playing on.

Is there anything anyone could advise me with? I am using a netgear router (DG834PN) and just migrated ISP's today from AOL to carphone warehouse and exactly the same thing is happening. Sigh.

[lucky_scrote]

I just updated my firmware version, will post to whether it has worked or not :S

[Tractor]

Not a network specialist but are you connecting via wireless?
If so try using it connected with a lead, if this doesnt cut out you then know its a wireless problem and you can then go and buy a long lead

Im sure you will get a proper technical answer soon enough from someone who knows about this stuff.

[LLevan]

Is there anything anyone could advise me with? I am using a netgear router (DG834PN) and just migrated ISP's today from AOL to carphone warehouse and exactly the same thing is happening. Sigh.

Carphone warehouse own AOL UK so there seems little point in changing ISP from the same company to the same company, whatever is/was the fault will still probably be there. When you lost your poker connection on aol did you also lose your aol internet connection?

[boldie]

AOL did an upgrade yesterday that apparently buggered a lot of stuff up. Phone them and expect loads of crap needing to be reset.

[Longines]

Which site?
What Operating System are you using?
Wired or wireless connection to your router?

There are a number of diagnostic exercises available to work out where the problem lies. A combination of ping router, ping poker server and traceroute poker server will narrow down the possibilites.

[lucky_scrote]

Which site?
What Operating System are you using?
Wired or wireless connection to your router?

There are a number of diagnostic exercises available to work out where the problem lies. A combination of ping router, ping poker server and traceroute poker server will narrow down the possibilites.

Which site? pacific
What Operating System are you using? xp pro
Wired or wireless connection to your router? wired

[boldie]

Which site?
What Operating System are you using?
Wired or wireless connection to your router?

There are a number of diagnostic exercises available to work out where the problem lies. A combination of ping router, ping poker server and traceroute poker server will narrow down the possibilites.

Which site? pacific
What Operating System are you using? xp pro
Wired or wireless connection to your router? wired

there's your answer.

[lucky_scrote]

lol, It was fine until the last week or so.

Sometimes I only disconnect from the client, whereas othertimes I disconnect from everything!

[Longines]

Unfortunately, Pacific/888 block certain types of traffic that helps with diagnostics but we can still do some stuff.

Click Start > Run > type "cmd" > click OK.

In the black DOS box, type "tracert 195.244.211.205". That's the IP address of their poker server. You should see something like this:

Code:

Tracing route to 195.244.211.205 over a maximum of 30 hops

  1     1 ms     1 ms     1 ms  172.24.0.1
  2    36 ms    35 ms    40 ms  dr10.thlon.ov.easynet.net [89.200.128.194]
  3    41 ms    40 ms    39 ms  5acf0008.bb.sky.com [90.207.238.8]
  4    54 ms    41 ms    40 ms  64.209.108.250
  5     *       37 ms    39 ms  64.209.108.249
  6    45 ms    41 ms    41 ms  cwde-1.ar4.LON3.gblx.net [64.215.195.34]
  7    41 ms    41 ms    43 ms  xe-4-0-0.xcr1.lnd.cw.net [195.2.25.30]
  8    66 ms    83 ms    86 ms  ge-5-0-0.dcr1.lnd.cw.net [195.2.25.2]
  9    59 ms    49 ms    35 ms  so-0-0-0-zcr1.lnt.cw.net [166.63.163.222]
 10    41 ms    39 ms    45 ms  so-7-0-0-zcr2.lnt.cw.net [166.63.222.42]
 11    76 ms    77 ms    73 ms  gibtel-gw.lnt.cw.net [166.63.222.166]
 12    83 ms    73 ms    72 ms  rtcch01-gi9-2.gibtelecom.net [212.120.252.105]
 13    76 ms    75 ms    76 ms  rtdep01-ten1-0-1.gibtelecom.net [212.120.252.26]
 14    67 ms    73 ms    73 ms  rtacs03-gi0-0-0-cs1.gibtelecom.net [212.120.233.110]
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.

Step 14 (in my case) is when we reach their ISP - Gibraltar Telecom - and we come up against their block.

Take a note of the IP address of the last stage you reach - i.e. 212.120.233.110 in my case.

In the same DOS box type "ipconfig". Take a note of the IP address of your default gateway.

Now, while you're playing on Pacific open a DOS box in the same way and type "ping <the IP address of your default gateway> -n 3600" e.g. it'll be something like "ping 192.168.0.1 -n 3600".

In another DOS box and when you get disconnected, type "tracert <the last IP address in Gibraltar you reached previously>".

If the pings to your local gateway address stop when you get a disconnection, your problem is  between you and your router.

If the pings carry on but the tracert to Gibraltar stop short of there (e.g. "Request timed out"), then the problem is somewhere between your ISP and Gibraltar.

If the pings carry on and the tracert reaches Gib OK, then it's looking pretty good that the problem is with Pacific and/or their ISP.


HTH.

[barhell]

Is it just the fact that i have consumed half a bottle of rather nice cabernet sauvignon thta i can't understand this at all or is it the fact i'm a technophobe

[boldie]

Is it just the fact that i have consumed half a bottle of rather nice cabernet sauvignon thta i can't understand this at all or is it the fact i'm a technophobe

it's cus you're human...well..almost.

[snoopy1239]

We still have connection problems here, cuts off for a minute or two umpteen times during the day, whether we're playing poker or not. It's really annoying. We use wireless and are with BT, but I daren't ring their call centre in Mars or wherever it is. Any advice on how to stop the disconnections? Often resetting the router does the trick. Does this mean it's a router problem?

[Longines]

Snoopy, using the white BT Home Hub? IME, they're pretty poor.

[alexross]

In the same DOS box type "ipconfig".

FYP.