Identity Theft

[M3boy]

We have just been a victim.

Not a plesent feeling.

One of our debit cards uses the MasterCard Secure Code for online purchases - it is an additional passowrd required to buy online.

They have a facility to change the password if you cannot remember it, you have to answer the name and address of the cardholder, date of birth, and 3 digit security code - then you can change the password. When the password is changed, mastercard send an email to the registered email address warning of a change of password.

Well someone did it to us.

Worrying to know that someone knows all of those details , especially date of birth and security code!

Luckily we caught it in time (as I was sitting at the PC when the email came in) - it was for £259 from ebuyer.

I telephoned ebuyer who confirmed an account was setup under our address but in a different name - they would not divuldge the name. I said that the goods muct come here anyway ? The reply was, "only the first order" so what they could do was order something small, then have a field day and send the goods to wherever they like!

I have told ebuyer to cancel the account.

Strange, but feel dirty and violated.

[relaedgc]

I would phone your bank, too. Ask them to watch for suspicious activity.

Possibly a new card, and a complete change in passwords. Odd that they knew your security code on the card.

Might I suggest you remove as much of your personal details from the internet as possible. All profiles on forums, msn etc, too. Date of birth, pet names, etc. Anything that can be used against you, because people can and will

[Laxie]

Flippin heck!  I'd ring the bank double time if I were you.  While the company wasn't willing to give you the information, they may be obliged to give it to the bank's security department.  Not to mention, you'll need a new card. 

[AndrewT]

Possibly a new card, and a complete change in passwords. Odd that they knew your security code on the card.

If they know the three digit code on the back the card is not safe any more - get the bank to cancel it.

[thediceman]

I got a phone from one of my credit cards companies because they had a transaction which they thought might be suspect so wanted me confirm if I had or had not used the card. This was also with an online company and was for the huge sum of 52p. I was quite impressed that they identified this as a dodgy transaction especially as my previous purchase on the card had been for almost £4000.

[M3boy]

Card was cancelled at the time i telephoned the number on my email and new card ordered.

Wouldnt of known anything about it if it wasnt for the Mastercard Secure Code business.

Well done them!!

[Rookie (Rodney)]

wd on catching it, i have the same card and altho i sigh everytime i have to fill in the extra page for a deposit or something, its good to know that it does something now! wd.

[bolt pp]

you do run bad