BT Broadband

[Heid]

I use AOL - but then I would <g>.

They aren't that bad

You also don't have to load their client software when you run the dsl either, which is good if you run multiple sites while table whoring

Heid
xx

[Nem]

I use AOL - but then I would <g>.

They aren't that bad

You also don't have to load their client software when you run the dsl either, which is good if you run multiple sites while table whoring

Heid
xx

I use AOL as well, I've never had any disconnection problems, expensive in comparision to other providers, but excellent customer service.

[Sheriff Fatman]

24hours after the problem first materialised and I still have no dsl connection.  It returned for a few hours yesterday evening but was painfully slow.

Also, as I use an ISP who rents a BT line I get the classic customer service scenario - ISP says phone BT, BT say speak to ISP!

Brilliant.

Guess I'm stuck with a GPRS connection for an unspecified amount of time then!  At least I have a connection though!

Sheriff

[Heid]

Sheriff, call BT and ask them to do a line check, then they have to check the line for faults - it might well be the line that is causing you problems, and if they find a fault then they have to come out and sort it.

From what you have said, the ISP doesn't have an operational problem, so it is down to BT.

Start by getting the voice line checked.

24hours after the problem first materialised and I still have no dsl connection.  It returned for a few hours yesterday evening but was painfully slow.

Also, as I use an ISP who rents a BT line I get the classic customer service scenario - ISP says phone BT, BT say speak to ISP!

Brilliant.

Guess I'm stuck with a GPRS connection for an unspecified amount of time then!  At least I have a connection though!

Sheriff

[Sheriff Fatman]

What a surprise - the BT fault service detects no faults on the voice line!

Pity about the fact I get re-directed to a BT-logoed fault screen when I try to access the internet via the ADSL line!

Sheriff

[bundle]

Do you not have cable broadband over there? I have cable here and it's the nut's. downloads a 15meg file in under 1 min.. Are you really limited to your ISP's over there?

[Heid]

Yeah we do have cable dsl. Although coverage is patchy.

I live in Zone 2 in London, and I don't have cable as it hasn't got to us yet<g>.

[bundle]

well when it does i would jump at the chance of getting it, I get excellent connection at all the poker sites i play.
I hope you guys get this soon, seems a real bummer to be doing so well in a tourney, only to get booted, or sevice go down.

[oinkment]

cost me too!

I was chip leader in a tourney - 8 players left!

It cuts out - im frantically trying to reconnect - find out 5 hours later i posted and folded to 5th p[lace!

GRRR -

[Ironside]

i will never get cable as i live in the highlands of scotland

i cannot even get digital radio

but i can get 1 meg broadband it might go at speeds upto 8 meg after the upgrade

but at present it touch and go if i could get 2 meg and if i pushed for 2 meg i might lose the good connection i get at the 1 meg speed

[Bongo]

I don't think cable in this country is much better than DSL, however the 2 main providers have just merged so maybe that will change.

Whatever happens LLU and an apparent change of pricing strategy by BT (hence all the speed upgrades) should lead to some changes in the products available.