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Author Topic: The case of the case  (Read 1941 times)
The Camel
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« on: February 13, 2009, 05:56:30 PM »

So, I went on holiday last week. It was delayed by 2 days because of the snow.. but we still had a fantastic time in Barbados (brag post obv), the first non poker trip I've taken for many years.

However, one cloud has appeared on the horizon since I got home.

My trusty old case was looking a bit tattered and torn and as we were going to a pretty posh resort I decided to invest in a posh new case. £90 I'll have you know.

But something strange happened to it on the way home. It arrived on the carousel looking like it had faced 8 rounds with Joe Calzeghe... There was a big dent in the side, one of the wheels had disappeared and the handle was hanging off.

I was heartened by the fact I remembered there was a 7 year guarantee on my lovely new case and I returned it to the store today to claim a shiny replacement..

only to be told

"THE GUARANTEE DOES NOT INCLUDE AIRPORT DAMAGE"!!!!!!

wtf?

Where else is it going to be damaged exactly? Sitting under my bed at home when I'm not travelling perhaps? Or in the taxi on the way to the airport maybe?

The cheek of offering a guarantee which does not include a products most obvious use is beyond ridiculous, and I am officially on tilt for the rest of the weekend. Perhaps I can claim for losses on pokerstars due to mental stress...
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Ironside
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« Reply #1 on: February 13, 2009, 06:02:09 PM »

you should of claimed off the airline
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cdw1111
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« Reply #2 on: February 13, 2009, 06:45:07 PM »

    You should have went directly to the airline desk,explained the situation and it would have been replaced(if it was a big airline)then and there.Stacks of cases of all shapes and sizes are held there,if not your brand the exact one would have been found.Once youv'e left i don't think you have a leg to stand on,i doubt this is covered by your travel insurance.
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cia260895
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« Reply #3 on: February 13, 2009, 07:11:31 PM »

get yrself on a quiet road hang it out of the car window and drop it whilst doing 50 or so,then go and tell em it fell off the roof rack...
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The Camel
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« Reply #4 on: February 13, 2009, 07:24:08 PM »

    You should have went directly to the airline desk,explained the situation and it would have been replaced(if it was a big airline)then and there.Stacks of cases of all shapes and sizes are held there,if not your brand the exact one would have been found.Once youv'e left i don't think you have a leg to stand on,i doubt this is covered by your travel insurance.

I did consider this at the time, but there was already a big queue at the desk and we were knackered after a long flight. I knew we had a guarantee on case and assumed it would be replaced.
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Congratulations to the 2012 League Champion - Stapleton Atheists

"Keith The Camel, a true champion!" - Brent Horner 30th December 2012

"I dont think you're a wanker Keith" David Nicholson 4th March 2013
henrik777
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« Reply #5 on: February 13, 2009, 09:27:18 PM »

Guaranteed for faults or damage ?

Can you imagine damage ? Nearly 7 years later  "my neighbour lost control of his chainsaw guv"

Sandy
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Indestructable
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« Reply #6 on: February 13, 2009, 10:56:43 PM »

Give Nicky a call?



http://www.bbc.co.uk/watchdog/gotastory/
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ripple11
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« Reply #7 on: February 13, 2009, 11:21:21 PM »


 Sandy Lane I trust !!?? Cool
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bolt pp
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« Reply #8 on: February 14, 2009, 12:48:21 AM »

you should of claimed off the airline
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The Camel
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« Reply #9 on: February 14, 2009, 01:16:24 AM »


 Sandy Lane I trust !!?? Cool

Just for once Smiley spending some of last years wsop win  Grin
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Congratulations to the 2012 League Champion - Stapleton Atheists

"Keith The Camel, a true champion!" - Brent Horner 30th December 2012

"I dont think you're a wanker Keith" David Nicholson 4th March 2013
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