Important card room news

[Colchester Kev]

TRANSFERS

I am no longer able to facilitate transfers between players, this is due to the recent cashier changes.


From now on, the person who is making the transfer will have to do it themselves via the cashier page and then "MY ACCOUNT" >> "Player transfer"

YOU WILL NEED THE PLAYER SCREEN NAME AND EMAIL ADDRESS (the one that was used to register the account on the cardroom)


Everyone on blonde should now have this facility, and although it seems like a bit of a pain ... It does mean that anyone can make transfers at any time and not have to wait for me to be online to arrange it.

[Jim-D]

How do i find out what e-mail address i used to register?

[Geo the Sarge]

Kev,

we've been trying this most often before requesting your assistance, it always comes up with "check you have correct username and email adress" (or similar) even though we can plainly see that the info is correct.

Are online support able to facilitate these requests within a reasonable time, and what would be considered a reasonable amount of time for these to be completed?

Geo

[Geo the Sarge]

How do i find out what e-mail address i used to register?

Most of the time it can be seen on your profile Jim, click on your avatarforum username
Geo

[Colchester Kev]

I can give you that info via PM, if anyone needs to know theirs, please PM me.

[Colchester Kev]

Kev,

we've been trying this most often before requesting your assistance, it always comes up with "check you have correct username and email adress" (or similar) even though we can plainly see that the info is correct.

Are online support able to facilitate these requests within a reasonable time, and what would be considered a reasonable amount of time for these to be completed?

Geo

Hopefully the upgrade will make this an easy process ... however, you should never leave transfers until the last minute for obvious reasons.

[Geo the Sarge]

Kev,

we've been trying this most often before requesting your assistance, it always comes up with "check you have correct username and email adress" (or similar) even though we can plainly see that the info is correct.

Are online support able to facilitate these requests within a reasonable time, and what would be considered a reasonable amount of time for these to be completed?

Geo

Hopefully the upgrade will make this an easy process ... however, you should never leave transfers until the last minute for obvious reasons.

Just tried to TV to Jim and I actually got further than normal, it accepted the info and when I confirmed, it comes up that I do not have transfer privileges.....fml, more lengthy "support" convos beckon.

I've only just got back onto ipoker over the last day or 2 and want to get these done before it all goes tits up again.

Why do ipoker always make things so fucking difficult.

Geo

[Colchester Kev]

Kev,

we've been trying this most often before requesting your assistance, it always comes up with "check you have correct username and email adress" (or similar) even though we can plainly see that the info is correct.

Are online support able to facilitate these requests within a reasonable time, and what would be considered a reasonable amount of time for these to be completed?

Geo

Hopefully the upgrade will make this an easy process ... however, you should never leave transfers until the last minute for obvious reasons.

Just tried to TV to Jim and I actually got further than normal, it accepted the info and when I confirmed, it comes up that I do not have transfer privileges.....fml, more lengthy "support" convos beckon.

I've only just got back onto ipoker over the last day or 2 and want to get these done before it all goes tits up again.

Why do ipoker always make things so fucking difficult.

Geo

Dont worry about contacting support Geo ... I am on it.

[Colchester Kev]

Try now Geo please.

[celtic]

This is good news for blonde, obv kev will get a pay cut as part of his job has now gone.

Well done Kev!!!

[Geo the Sarge]

Try now Geo please.

Star Kev,

Jim, check you received some cash, will sort out the rest of stake once details are posted mate.

Geo

[Jim-D]

Try now Geo please.

Star Kev,

Jim, check you received some cash, will sort out the rest of stake once details are posted mate.

Geo

Yes got a payment mate, even get a nice pop up saying you've recieved £x's 

[Colchester Kev]

Why do ipoker always make things so fucking difficult.

Its not an ipoker issue, not all skins on ipoker allow transfers ... sometimes to offer customers extra features, you have to go through a few teething problems.


Happy to help as ever.

[Geo the Sarge]

Thanks mate.................now get back to looking after the birthday girl.

Geo

[Colchester Kev]

i am ... I am trying to work a pass to go to Oxford tomoz fo Cassies race (granted) ... and then i need to convince her that a day at the races at Fontwell is far better than a meal in a restaurant