Anyone make any sense of this ?
I had 2 tickets for the day that was rained off at edgbaston bought them through ticketmaster(registered seller for ECB) paid £100 per ticket but face value was £75 emailed ticketmaster to ask why they said nothing to do with them speak to ECB i just left it at that but was entitled to a full refund due to no play,sent them a letter saying i expected a full refund of £200 as that's what i paid and if not an explanation why sent my receipt with the tickets,refund back today £150 no explanation,how does that work.Anyone know why i would be charged extra £25 per ticket,not that bothered about the money just the principal why i had to pay more.Tried to ring refund line listened to voicemail then end of the msg says please hold for an advisor,two seconds later "thank you for calling,goodbye" ??
The ECB/ Warwickshire County cricket club, have given you the £75 back via ticketmaster. I presume ticketmaster are going to come with some bs that the extra 25 is a booking fee and you are not entitled to a refund.
Do you have the original small print regarding the ticketmaster booking, I bet somewhere in there it will probs say you are not entitled to a refund on the extra 25. These ticket companies are pretty ruthless fuckwits when it comes to this kind of thing.