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Author Topic: Computer Problem  (Read 2821 times)
TheChipPrince
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« on: March 05, 2010, 01:11:43 PM »

G/f's computer has spazzed out on her.

When it starts up it has the message 'msls51.dll', no desktop icons and nothing showing, no toolbar etc.

cnt/alt/del is the only thing that works and she can access stuff through that.

Is there a way to access System Restore through New Task>Browse> ? ? ?

Or any other ideas??
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TheChipPrince
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« Reply #1 on: March 05, 2010, 01:20:47 PM »

Will anything from PCtools.com or uniblue.com help?  They safe?
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LeedsRhodesy
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« Reply #2 on: March 05, 2010, 01:42:23 PM »



have you press F8 as the comp is turning on and do a safe mode start
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LeedsRhodesy
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« Reply #3 on: March 05, 2010, 01:43:53 PM »

On the Keyboard press (all at the same time) CTRL ALT Delete

When the Task Manager cones up go to File > New Task > then type in explorer.exe and click OK.

Did your desktop come up?
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LeedsRhodesy
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« Reply #4 on: March 05, 2010, 01:45:03 PM »

or try

On the Keyboard press (all at the same time) CTRL ALT Delete

When the Task Manager cones up go to File > New Task > then type in rstrui.exe and click OK.

Do you get the System restore window?
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Bongo
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« Reply #5 on: March 05, 2010, 01:48:13 PM »

Sounds like the remnants of a trojan, you probably want to fix it up properly and review your pc security arrangements.
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LeedsRhodesy
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« Reply #6 on: March 05, 2010, 01:50:54 PM »

Sounds like the remnants of a trojan, you probably want to fix it up properly and review your pc security arrangements.



take a read mate


http://www.computerhope.com/forum/index.php?topic=100242.0;all

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TheChipPrince
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« Reply #7 on: March 05, 2010, 01:55:53 PM »

you probably want to fix it up properly

LDO
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Bongo
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« Reply #8 on: March 05, 2010, 01:56:42 PM »

you probably want to fix it up properly

LDO

Most people don't, they just get it working again and assume it's ok.
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TheChipPrince
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« Reply #9 on: March 05, 2010, 01:57:12 PM »

Sounds like the remnants of a trojan, you probably want to fix it up properly and review your pc security arrangements.



take a read mate


http://www.computerhope.com/forum/index.php?topic=100242.0;all



Yeah seen that Rhodesey...  System to the 18th Feb made no difference, still the same
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TheChipPrince
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« Reply #10 on: March 05, 2010, 01:57:56 PM »

you probably want to fix it up properly

LDO

Most people don't, they just get it working again and assume it's ok.

Struggling to do anything with it at the mo!
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Bongo
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« Reply #11 on: March 05, 2010, 02:00:20 PM »

Do you have anything on there you want that isn't backed up?

Do you have a windows disk/
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LeedsRhodesy
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« Reply #12 on: March 05, 2010, 02:01:29 PM »

what make is it
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TheChipPrince
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« Reply #13 on: March 05, 2010, 02:03:22 PM »

Do you have anything on there you want that isn't backed up?

Do you have a windows disk/

No disk, but everything is backed up...
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Bongo
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« Reply #14 on: March 05, 2010, 02:09:28 PM »

Do you have anything on there you want that isn't backed up?

Do you have a windows disk/

No disk, but everything is backed up...

It's usually the other way around!

If you can get an install disk I'd just wipe it clean and start again. That way you're pretty sure it's clean.
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