PKR Delays

[Killerkilsby]

Hi Guys,

Done a few mid size deposits and withdrawals with PKR and normally the cashouts are in my bank within 2 days.

They state a maximum of 3 business days, however i put in a much larger than normal withdrawal request last weekend , and it is still not in my bank.

They do state it can be 4 business days if its a large transaction, however it is still showing in my PKR account as pending, as in it hasn't been approved so the 3 business days have yet to start.

I have emailed their customer service department and have yet to receive a reply.

Just wondering if anyone else has any experience of PKR delays in cash-outs?

Thanks

[Killerkilsby]

Finally got through to someone in live support,seems strange.




Gareth: I see the $xxx.xx withdrawal was completed automatically
Gareth: there has been some delay in processing of withdrawal this week
Gareth: Hopefully your withdrawal of $xxxx.xx will be completed in the next 1-2 working days
Gareth: We will email you once this has been processed.
you: so i dont need to do anything?
you: If i cancelled and re-sent would it be approved as quickly as the $xxx
Gareth: No, I don't think so
Gareth: No, it won't
you: OK so if i wait another 2 working days it will be approved?
you: and then 3 working days on top of that to get to my bank?
you: Is there a reason for the delay?
Gareth: I cannot tell exactly at the moment when it will be completed, however you should get the money in your bank within 24-48 hours once we complete the request
you: Ok, i understand that, the main question is how long until the request is completed
you: its been a full week
Gareth: Unfortunately, I cannot tell when it will be completed at the moment, however I think it should be completed with 1-2 working days
you: Ok, i will wait for that then, is there a reason for the delays?
Gareth: this is just an unexpected delay, please do not worry,
Gareth: we are trying our best to catch up

[pleno1]

Withdrawals ? What are they?

[Killerkilsby]

 

[smashedagain]

Jake Cody left with all the money

[Ant040689]

Oh if PKR set up a second software with the same current pool of players that was grinder friendly. That would be nice.