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Author Topic: An Open Letter to all at DTD  (Read 6551 times)
edgascoigne
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« on: February 05, 2013, 11:25:50 AM »

Rob/Simon/Nick/Tighty/All at DTD past and present,

Ian and I have recently returned from a trip to Deauville for a few France Poker Series/EPT side events. In conversation there I promised to Ian my intent to write an open letter to you all, posted here on Blonde, so here it is. Some will flame me for this, others will understand the points I am making. I will not be at all surprised should the former to speak more loudly than the latter, but then empty vessels do make the loudest noises so be it. I'll keep my points simple and away from hyperbole.

When you arrive at DTD there is a free car park.

When you enter the club you are greeted by polite doormen and efficient front of house staff.

When you wish to register for a tournament the system is efficient, the queue well-managed and the process swift.

Your tournament guarantees are (essentially) unconditional and generous.

Your tournaments are well-structured and professionally run/dealt/managed.

When you wish to play cash the process for securing a seat is fair and clearly communicated.

Your cash game rake is reasonable and, imo, fair.

You make constant and renewed efforts to listen to players' demands.

You make constant and renewed efforts to offer players/poker something new.




Thank you for all your efforts in running a wonderful poker club.

Ed Gascoigne

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« Reply #1 on: February 05, 2013, 11:28:17 AM »

You forgot to mention the valets Tongue
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« Reply #2 on: February 05, 2013, 11:30:49 AM »

You forgot to mention the valets Tongue
[/quote
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« Reply #3 on: February 05, 2013, 11:31:10 AM »

Rob/Simon/Nick/Tighty/All at DTD past and present,

Ian and I have recently returned from a trip to Deauville for a few France Poker Series/EPT side events. In conversation there I promised to Ian my intent to write an open letter to you all, posted here on Blonde, so here it is. Some will flame me for this, others will understand the points I am making. I will not be at all surprised should the former to speak more loudly than the latter, but then empty vessels do make the loudest noises so be it. I'll keep my points simple and away from hyperbole.

When you arrive at DTD there is a free car park.

When you enter the club you are greeted by polite doormen and efficient front of house staff.

When you wish to register for a tournament the system is efficient, the queue well-managed and the process swift.

Your tournament guarantees are (essentially) unconditional and generous.

Your tournaments are well-structured and professionally run/dealt/managed.

When you wish to play cash the process for securing a seat is fair and clearly communicated.

Your cash game rake is reasonable and, imo, fair.

You make constant and renewed efforts to listen to players' demands.

You make constant and renewed efforts to offer players/poker something new.




Thank you for all your efforts in running a wonderful poker club.

Ed Gascoigne



This.

I consider myself very lucky to be only 20 mins away from this wonderfull oasis.
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tikay
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« Reply #4 on: February 05, 2013, 11:35:13 AM »

Typically, we take these things so much for granted.

The truth is, DTD is different class to almost ANY European venue when it comes to efficiency, Customer Care, & running games of poker.

If we cast our minds back to the days before DTD, the "organisation" of some Poker Tourneys was nothing short of terrible.

At the then predominate Tournament Venue in the UK, the average starting time of ALL Tourneys was 45 minutes late.

The exception to the rule was Blackpool, where they always began on time, because they had a really mean & moody TD. No idea where he ended up. The Vic were fairly prompt with their start times, too, but not many others. 
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smashedagain
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« Reply #5 on: February 05, 2013, 11:44:25 AM »

Typically, we take these things so much for granted.

The truth is, DTD is different class to almost ANY European venue when it comes to efficiency, Customer Care, & running games of poker.

If we cast our minds back to the days before DTD, the "organisation" of some Poker Tourneys was nothing short of terrible.

At the then predominate Tournament Venue in the UK, the average starting time of ALL Tourneys was 45 minutes late.

The exception to the rule was Blackpool, where they always began on time, because they had a really mean & moody TD. No idea where he ended up. The Vic were fairly prompt with their start times, too, but not many others. 
ha ha. That moody TD would not let Mr Trumper play a comp because he was not seated.

Dtd is the best Cardroom I have ever played in and takes poker to a different level. They are seen as the bench mark for everyone else to follow.
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the sicilian
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« Reply #6 on: February 05, 2013, 11:49:05 AM »

I've always wondered..and obv don't want any specific figures..

But is the club a Labour of Love for Rob or does it actually make a profit with all the extra taxation introduced.
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« Reply #7 on: February 05, 2013, 11:52:29 AM »

Typically, we take these things so much for granted.

The truth is, DTD is different class to almost ANY European venue when it comes to efficiency, Customer Care, & running games of poker.

If we cast our minds back to the days before DTD, the "organisation" of some Poker Tourneys was nothing short of terrible.

At the then predominate Tournament Venue in the UK, the average starting time of ALL Tourneys was 45 minutes late.

The exception to the rule was Blackpool, where they always began on time, because they had a really mean & moody TD. No idea where he ended up. The Vic were fairly prompt with their start times, too, but not many others. 
ha ha. That moody TD would not let Mr Trumper play a comp because he was not seated.

Dtd is the best Cardroom I have ever played in and takes poker to a different level. They are seen as the bench mark for everyone else to follow.


....but that is the point which people do not realise. That was standard then. If you were not seated for the very first hand of a Tournament, you were not allowed to play it. End of story.

Imagine if that still existed today.
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« Reply #8 on: February 05, 2013, 11:54:45 AM »

Typically, we take these things so much for granted.

The truth is, DTD is different class to almost ANY European venue when it comes to efficiency, Customer Care, & running games of poker.

If we cast our minds back to the days before DTD, the "organisation" of some Poker Tourneys was nothing short of terrible.

At the then predominate Tournament Venue in the UK, the average starting time of ALL Tourneys was 45 minutes late.

The exception to the rule was Blackpool, where they always began on time, because they had a really mean & moody TD. No idea where he ended up. The Vic were fairly prompt with their start times, too, but not many others. 
ha ha. That moody TD would not let Mr Trumper play a comp because he was not seated.

Dtd is the best Cardroom I have ever played in and takes poker to a different level. They are seen as the bench mark for everyone else to follow.


....but that is the point which people do not realise. That was standard then. If you were not seated for the very first hand of a Tournament, you were not allowed to play it. End of story.

Imagine if that still existed today.

Thought it was part of the law then?
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« Reply #9 on: February 05, 2013, 11:57:32 AM »

Typically, we take these things so much for granted.

The truth is, DTD is different class to almost ANY European venue when it comes to efficiency, Customer Care, & running games of poker.

If we cast our minds back to the days before DTD, the "organisation" of some Poker Tourneys was nothing short of terrible.

At the then predominate Tournament Venue in the UK, the average starting time of ALL Tourneys was 45 minutes late.

The exception to the rule was Blackpool, where they always began on time, because they had a really mean & moody TD. No idea where he ended up. The Vic were fairly prompt with their start times, too, but not many others. 
ha ha. That moody TD would not let Mr Trumper play a comp because he was not seated.

Dtd is the best Cardroom I have ever played in and takes poker to a different level. They are seen as the bench mark for everyone else to follow.


....but that is the point which people do not realise. That was standard then. If you were not seated for the very first hand of a Tournament, you were not allowed to play it. End of story.

Imagine if that still existed today.

I'm fairly sure that was a gaming commission rule.

Definitely mean and moody though,  had a penchant for wearing orange woolly hats too.
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tikay
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« Reply #10 on: February 05, 2013, 11:58:21 AM »

Typically, we take these things so much for granted.

The truth is, DTD is different class to almost ANY European venue when it comes to efficiency, Customer Care, & running games of poker.

If we cast our minds back to the days before DTD, the "organisation" of some Poker Tourneys was nothing short of terrible.

At the then predominate Tournament Venue in the UK, the average starting time of ALL Tourneys was 45 minutes late.

The exception to the rule was Blackpool, where they always began on time, because they had a really mean & moody TD. No idea where he ended up. The Vic were fairly prompt with their start times, too, but not many others. 
ha ha. That moody TD would not let Mr Trumper play a comp because he was not seated.

Dtd is the best Cardroom I have ever played in and takes poker to a different level. They are seen as the bench mark for everyone else to follow.


....but that is the point which people do not realise. That was standard then. If you were not seated for the very first hand of a Tournament, you were not allowed to play it. End of story.

Imagine if that still existed today.

Thought it was part of the law then?

It was my understanding that it was how most Casinos in those days interpreted the law, or more correctly, GC Guidelines.
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« Reply #11 on: February 05, 2013, 12:02:38 PM »

Yea <3 everything about DTD, whoever hires the valets needs a raise because that man just keeps delivering. Even the menu is deece.

Only ever thought one single dealer was poor and he has improved considerably.
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« Reply #12 on: February 05, 2013, 12:12:36 PM »

My only gripe with DTD is the dealers watching football when they should be concentrating on their job. This tilts the hell out of me!!

Everything else is pretty f**king amazing. Love the place Smiley

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« Reply #13 on: February 05, 2013, 12:31:14 PM »

Wont have a bad word said about the place...
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Tal
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« Reply #14 on: February 05, 2013, 12:43:28 PM »

I'm not going to reopen/reignite the valets debate, but suffice it to say that I wholeheartedly support and concur with everything Ed said.
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