I think cards can be retrieved from the muck in some situations - like if an action was declared and the dealer mistakenly mucks the cards - not in this situation though.
An additional problem with leaving it up to the TD to judge what the player meant is that it will favour regulars over the occasional visitor and I really don't think that's the kind of card room that DTD should aim to be.
All card rooms favour regulars over occasional visitors. Virtually unavoidable to do so, although they should work hard to stop it happening.
Interested in hearing any examples of how this is unavoidable ?
Very well done to the person who was honest enough to say they wanted to call having seen the hands, respect.
Human nature makes it so. Locals are more comfortable with the staff, and vice versa.