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Author Topic: Party poker fee?!  (Read 14208 times)
verndog158
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« on: December 06, 2016, 11:53:23 AM »

Is this normal?!

Just received an email from party poker saying I'm being charged an admin fee of £1.16 as I haven't been playing. And they will continue to do so until my balance is £0. I assume this is legit, but is this standard/ fair?
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TightEnd
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« Reply #1 on: December 06, 2016, 12:12:02 PM »

its certainly unpopular, but covered in the t and cs

log in once every six months and play one 1c hand (obviously, much more would be welcomed but probably less likely when people get these emails!), simplest way round it
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celtic
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« Reply #2 on: December 06, 2016, 12:56:57 PM »

What admin is required on an account that isn't used?
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verndog158
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« Reply #3 on: December 06, 2016, 12:58:42 PM »

What admin is required on an account that isn't used?

Exactly what I thought, seems a bit of a joke!
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Mohican
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« Reply #4 on: December 06, 2016, 01:24:51 PM »

Is this normal?!

Just received an email from party poker saying I'm being charged an admin fee of £1.16 as I haven't been playing. And they will continue to do so until my balance is £0. I assume this is legit, but is this standard/ fair?
Beat them to it and empty your account to £0
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verndog158
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« Reply #5 on: December 06, 2016, 01:30:49 PM »

Is this normal?!

Just received an email from party poker saying I'm being charged an admin fee of £1.16 as I haven't been playing. And they will continue to do so until my balance is £0. I assume this is legit, but is this standard/ fair?
Beat them to it and empty your account to £0

haha i was actually surprised there was £1.16 in there if im honest!!
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Mohican
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« Reply #6 on: December 06, 2016, 01:34:35 PM »

Is this normal?!

Just received an email from party poker saying I'm being charged an admin fee of £1.16 as I haven't been playing. And they will continue to do so until my balance is £0. I assume this is legit, but is this standard/ fair?
Beat them to it and empty your account to £0

haha i was actually surprised there was £1.16 in there if im honest!!
I'd remove what's left on principle, even if it only buys a bag of crisps.
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doubleup
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« Reply #7 on: December 06, 2016, 02:49:37 PM »

Is this normal?!

Just received an email from party poker saying I'm being charged an admin fee of £1.16 as I haven't been playing. And they will continue to do so until my balance is £0. I assume this is legit, but is this standard/ fair?

If you think that's bad 888/Pacific actually took $20k+ from an account under this term.

There isn't a hope in hell that this clause is legal under the UK Consumer Rights Act, but the UKGC doesn't gaf about much except problem and underage gambling and money laundering, everything else is fair game as we all know.
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bergeroo
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« Reply #8 on: December 06, 2016, 03:17:01 PM »

yeah it is basically theft, but it is in the terms and conditions, so nothing you can do. I'm sure they have made a fair amount from dead people over the years.

 It has always been like that with Party. All people can do is show them they object and maybe they will change it.
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EvilPie
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« Reply #9 on: December 06, 2016, 04:33:06 PM »

What admin is required on an account that isn't used?

Perhaps it's to cover all the spam they have to send out to try to get you back?
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DungBeetle
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« Reply #10 on: December 06, 2016, 04:55:53 PM »

What admin is required on an account that isn't used?

Client money reconciliations potentially depending on jurisdiction.
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doubleup
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« Reply #11 on: December 06, 2016, 05:05:49 PM »

What admin is required on an account that isn't used?

Client money reconciliations potentially depending on jurisdiction.

lol
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T8MML
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« Reply #12 on: December 06, 2016, 06:42:25 PM »

Don't start me off!

While I was in hospital for a few months I got the exact same email. I wrote to them explaining my situ and that it was not possible to play whilst in hospital never mind the fact that with only one arm working at the time, therefore playing online poker might be a problem. The sum of money involved was irrelevant.

They didn't respond (a sad trait with PP) but still took the money. After getting out one of my first jobs was to empty the remaining 67p and remove the software. Of course as a regular and supporter of DTD I went back but I have little or no time for PP and have found just recently that their customer service is still a joke. Thankfully I'm able to see the difference between the cretins and DTD who have always been superb!
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bookiebasher
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« Reply #13 on: December 06, 2016, 07:35:35 PM »

Don't start me off!

While I was in hospital for a few months I got the exact same email. I wrote to them explaining my situ and that it was not possible to play whilst in hospital never mind the fact that with only one arm working at the time, therefore playing online poker might be a problem. The sum of money involved was irrelevant.

They didn't respond (a sad trait with PP) but still took the money. After getting out one of my first jobs was to empty the remaining 67p and remove the software. Of course as a regular and supporter of DTD I went back but I have little or no time for PP and have found just recently that their customer service is still a joke. Thankfully I'm able to see the difference between the cretins and DTD who have always been superb!
e

Spot on
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DungBeetle
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« Reply #14 on: December 07, 2016, 12:12:23 AM »

What admin is required on an account that isn't used?

Client money reconciliations potentially depending on jurisdiction.

lol

lol?  Multiple long standing Dormant clients with micro balances are a pain.  I assume you are mocking without elaborating because Party are in a non regulated jurisdiction?
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