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Author Topic: win a seat at a live event on blonde TONIGHT  (Read 5863 times)
The Baron
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« Reply #45 on: April 20, 2006, 07:53:59 PM »

me too - i've tried twice and its not playing and im not getting rid of my existing software to thats the end of that...

You shouldn't have to.
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MrMoves
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« Reply #46 on: April 20, 2006, 07:54:28 PM »

Manager states "Hhmmmmm" as if a clue is forthcoming.  Then asks me to hold so he can find the Clue Manager and request a clue from him.

Update...  Clue support are looking into it.  There is clearly a glitch in the clue department.  I have to try again in 30 minutes, presumably so the clueless manager can clock off his shift and pass the buck to the next poor sod.

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The Baron
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« Reply #47 on: April 20, 2006, 07:54:53 PM »

Can anyone having problems please PM me your username ASAP.
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The Baron
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« Reply #48 on: April 20, 2006, 07:56:03 PM »

Manager states "Hhmmmmm" as if a clue is forthcoming.  Then asks me to hold so he can find the Clue Manager and request a clue from him.

Update...  Clue support are looking into it.  There is clearly a glitch in the clue department.  I have to try again in 30 minutes, presumably so the clueless manager can clock off his shift and pass the buck to the next poor sod.

Looking into it Mr M. Please PM me your BPL username.

Thanks
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MrMoves
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« Reply #49 on: April 20, 2006, 07:58:30 PM »

Okey dokey.

I'll have a game of Cluedo whilst I'm waiting.
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The Baron
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« Reply #50 on: April 20, 2006, 08:18:23 PM »

Five more needed for this one to start....

Any more takers?
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MrMoves
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« Reply #51 on: April 20, 2006, 08:19:22 PM »

Me me me!

Ohhh, I haven't got an account yet. Sad
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The Baron
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« Reply #52 on: April 20, 2006, 08:26:59 PM »

The moral of that story?

Sign up a little earlier in case the site has technical problems.

Looks like it will be cancelled anyway. Sad
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MrMoves
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« Reply #53 on: April 20, 2006, 08:34:33 PM »

The moral of that story?

Sign up a little earlier in case the site has technical problems.

Looks like it will be cancelled anyway. Sad

Surely the moral of the story is to have a stable platform for a poker room?

I don't remember it taking an hour to join any poker room previously.  Nor being passed from pillar to post with a technical query, nor being made to feel at fault for not being aware of who can sort out what.







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MrMoves
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« Reply #54 on: April 20, 2006, 08:36:32 PM »

A manager is now setting up my account manually in chat as a "favour to me."

I'm a lucky boy.

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The Baron
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« Reply #55 on: April 20, 2006, 08:40:23 PM »

The moral of that story?

Sign up a little earlier in case the site has technical problems.

Looks like it will be cancelled anyway. Sad

Surely the moral of the story is to have a stable platform for a poker room?

I don't remember it taking an hour to join any poker room previously.  Nor being passed from pillar to post with a technical query, nor being made to feel at fault for not being aware of who can sort out what.

Mr Moves, I know of no-one else who has had this problem. So it is not an "unstable platform" for a poker room. They are simply just having technical problems.

I am sorry if my PM made you feel at fault. I was just pointing out that in future, coming to me first is beneficial in sorting out teething problems.

I hope they sort it for you soon.
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MrMoves
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« Reply #56 on: April 20, 2006, 08:55:29 PM »

My account now works.  I'm yet to deposit because, quite frankly, I'm astonished at the last hour and 25 mins.

I thought it would be fun and supportive of Blonde to try the poker room.  Teething problems I can accept.  I am the customer, though.  As such I expect customer service.  Only now, after much badgering, have I been given this by the online manager.

When I buy a new car will the salesman let me test it as a favour or because he'll get my business if I like what I see?



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tikay
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« Reply #57 on: April 20, 2006, 09:05:23 PM »

I'm sorry Mr Moves had this problem. We apologise.

As we have said before, if you have a problem with the blonde cardroom, drop a PM to Aaron. He was "worked through" a whole heap of problems so far, for many people, most of them successfully.
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GlasgowBandit
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« Reply #58 on: April 20, 2006, 11:34:20 PM »

I had some teething probelms but in all my dealings with the help desk and BPL I have had no probelms whatsoever. 

I also had another issue today a PM to Aaron and it was sorted in 5 minutes.  Cheers mate.

I have another gripe but rather than moan about it I have dropped Arron a line and I expect that this will also be sorted.

All in all I am enjoying blonde on the downside my bank manager isn't!!

The only think I want now is for the cash games to be deleted - they just cause me probelms!  Cheesy
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« Reply #59 on: April 21, 2006, 07:52:43 PM »

i am sorry to those that missed out on the cincin sats i was looking forward to this mainly as i didnt fancy stumping up the £165 next weekend and badgered the baron into setting this up then 2 hours before the start my broadband goes down and has only just come back online

when setting these up i knew tuesdays and thursdays were busy days in cincins but i also knew cincins had advertised sats for this event on monday wednessday and friday and i didnt wasnt to clash with them

without me subtly presuading people to join the event we didnt get to the numbers to play i even left my registration in just in the hope it would help you guys get to the 9 players so i humblely appoligse if i ruin anyones evenings
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