Surely the dealer / tournament director have totally ignored rule 1 from the TDA regarding fairness.
Floor people are to consider the best interest of the game and fairness as the top priority in the decision-making process. Unusual circumstances can on occasion dictate that decisions in the interest of fairness take priority over the technical rules. The floor person’s decision is final.
DTD's actual ruling is appalling.
The rules are there for a reason,
DTD have made the correct ruling in this case (LIKE IT OR NOT)..
28 Unprotected Hands If a dealer kills an unprotected hand, the player will have no redress and will not be entitled to a refund of bets.
However, if a player had raised and the raise had not yet been called, the raise will be returned to the player. (This rule clearly covers the offence that was committed of an unprotected hand and has been interpreted correctly - well done to
DTD)
1 Floor People
Floor people are to consider the best interest of the game and fairness as the top priority in the decision-making process. Unusual circumstances can on occasion dictate that decisions in the interest of fairness take priority over the technical rules.
The floor person’s decision is final.However unusual the circumstances were on this occasion,
dealer error or not, the infringement wouldn't have happened had the hand been protected. The floor persons decision is final and I applaud the player for accepting the rule that was made.
DTD have 100% got it right and I wish other floor supervisors and td's would take heed as one of my hates is the inconsistency in casinos as you go up and down the country, I've seen rules being misinterpreted to favour the home player in ambiguous situations.
The other problem is that some casino's also have their own house rules that are sometimes conflicting with the TDA, it's up to each individual player to check the rules that are in play before they shuffle up and deal.
I'd rather play somewhere that I know they will abide by the rules to the letter of the law - even if we think the rulings are wrong.