Delteted Discussion, right "open" forum

[patman]

Syrflop,

as a newbie you have kinda jumped in with a lot to say. I have been lurking and eventually joined this site. It is "THE" best forum both interms of people and topic.

The reason for that is everyone is entitled to their opinion and it is welcomed novice or pro. That said it is welcomed as long as its polite and  in a good spirit. In no way is anyone on here a william hill plant or bribed lackie...they`d be spotted a mile of and also its a forum so no one has to lwatch or post so why bother..we`s all growed up here
There are many sites that people comment on or discuss and on here you`ll often find 2 people with diametrically opposed views on a site. Thats life and the experiences are different. The one thing we do is stay POLITE and Friendly which is WHY it is the best forum.
Having a go personally is a waste of time even if you are frustrated and isnt worthy.

If you have been lurking on the site you`ll know its a great site and the wsop coverage and related blogs, experiences and insights priceless....so c`mon of the paranoid podium and tell us a joke....

right, is he still here, do you think he believed me, can i get my money know

[bobby1]

Mr Stapleton/Syrflop

I have already responded to your question by PM which you were rude enough to copy to the forum. I will once again give you the information to help you out.

The freephone number to contact William Hill customer servicefrom the US is 00180035513551, this is toll free.
The email addy for William Hill custmer service is customerservice@williamhill.co.uk

The thing I find very strange is that your main complaint appears to be that we have no contact facility available yet you registered an email with us on July 22nd on the email service above. This was answered by the CS operative.

What I cannot understand is this. If you are unhappy with the reply or would like to make another point why have you not contacted the CS dept again, you have chosen the best online Poker forum to act in a thoroughly rude and aggresive manner. If you did not want to contact the CS line again, I sent you a PM on Saturday afternoon with all the info you complained wasnt available, you could easily have PM me if you had any more questions.

The good news is that we will be adding our freerolls to the site again next week, so I do hope you can enjoy these as I underdstand they are very important to you.

Now my final suggestion is this, why not try to make your points and ask your questions in a polite and proper manner? This is a very friendly and helpful forum, indeed Ironside has given you the information you requested and all you have done is abuse him.

Enjoy your poker and by the way , I traced your user name and CS complaint to find your identity....tell me, do you have a job in the industry?

[Colchester Kev]

the plot thickens 

[Robert HM]

Aha!! So it's not just because he didn't get his free roll buy in refunded. 

[Phil]

I didn't see the deleted post.

I feel like i've missed the first episode of an exciting two part drama. 

[Ironside]

the last thread was deleted when he got abusive and any future abuse towards blondites will result in a ban

william hills has made it clear how to contact them as i have also tried to if he isnt willing to listen to advice then

its his own fault

[M POWER]

Sryflop

Welcome to Blondepoker.com Forum

I guess we maybe in for 6 weeks of abuse
or whenever the Kids go back to School     

[Trace]

Just a quick question:   What is poker???   

[jbsc7769]

I can not believe that people think there is a biase in here. I believe I was amongst the first couple of memebers to sign up and have NEVER seen that. I voiced a concern about Wm Hill previously and it was answered very quickly on here to my satisfaction. I also wrote to them about a matter and again it was dealt with within the hour. This is quicker than most. (although not all ;-). Kudo to Wm Hill and Blonde for the way this matter has been handled.

[BlueWolf]

so this guy gets abusive towards us blondites? then complains when it gets deleted?? erm ok..

This has to be the best forum of any kind due to the fun banter between us all, i have seen no biase whatsoever as we have a large ammount or people who play on almost every site and w ehave players here sponsored by other sites. Blonde has no actual assosiation with any sie the poker 425 link is for a short period only.

Anyway why am i explaining all this to an arsehole?>? just ban him

[ifm]

I saw the original thread and i must say he was not abusive towards folks here, just william hill, now while i agree we don't need tossers like him here we also don't wanna censor folks, this in itself can lead to further problems.
We all have our opinions of certain sites etc and we all should be allowed to voice them, the posts he made here are actually abusive and yes i'd kick him forever but the spam we are starting to attract is much worse IMO,
Ian

[thediceman]

So why did the thread get deleted as I didn't think Syrflop was offensive to any member of the forum in their orginal thread and as a result can understand their frustration.

who said it was an 'open forum?' this is a moderated forum and long may that continue.

Indeed it is a moderated forum but where is it's appeal if we are not given freedom of speech and allowed to discuss all issues of poker whether they be negative or positive as long as people don't get offensive towards eachother. I do not feel Syrflop was rude to another poster, upto the posts I had read, and think they have a valid point to question why the thread was removed. I have also experienced numerous problems with William Hill customer service such as VERY slow withdrawal payment (21 days) and being lied to re: the status of my withdrawal. I also had my account hacked into and had no response to my claim for almost two months. The fraud issue was only dealt with after I expressed my concerns via this public forum and Bobby1 read them. This was then sorted out very quickly, to which I am gratefully but do still feel some frustrated that it took someone to respond to a negative public post rather than William Hill customer services showing any interest prior to Bobby1 shoving a rocket up there arse. Even now I still wait responses re: the slow payment and why I was lied to by several members of William Hills customer service team but doubt these issues will ever be addressed.

A forum grows on basis that people can express themselves and discuss various matters whether a popular value or not. Yes, moderate the site and keep it clean of personal attacks as it's the friendly discussion which makes this forum one off the best.

[Sunday8pm]

valid point diceman, as long as he was not offensive to a single member of the forum then i think its acceptable to let off a bit of steam on a forum, at the end of the day some people may be interested in hearing a rant.....

[Ironside]

I saw the original thread and i must say he was not abusive towards folks here, just william hill, now while i agree we don't need tossers like him here we also don't wanna censor folks, this in itself can lead to further problems.
We all have our opinions of certain sites etc and we all should be allowed to voice them, the posts he made here are actually abusive and yes i'd kick him forever but the spam we are starting to attract is much worse IMO,
Ian

he posts started off abusing william hills his final post in the thread was abusive towards blondites  this lead me to delete the whole thread within 60 seconds of it being post

[ifm]

Why the whole thread?
He had a valid point/argument.