And a follow up comment from Jeffrey Pollack posted on the Hendon Mob Forum
Jeffrey Pollack here...
I want to thank today's meeting participants -- Harry, Tony, Brian, and John -- for taking the time to speak with us. I think it was a very productive session.
There were two key outcomes, from my perspective. First, we are going to organize an international players committee. Everyone who attended today's meeting has been invited to help us organize this group and serve as founding members. If anyone has suggestions for agenda topics, please make sure Harry has them or send them to me at
jplt@harrahs.com.
Second, we are going to find ways to communicate more effectively with all players in the WSOP. We absolutely have to do a better job here and we will. If you have specific suggestions, please let me know.
As a first step in this regard, we are creating a "Player Services" desk at the WSOP. This desk will be operational within the next 48 hours and staffed by a customer service representative whenever there is tournament play. You will be able go to this desk with any question or concern about tournament operations. We will "put the word out" loudly to all players when the desk is opened up this week.
In addition, if you have an issue or question at the tournament, everyone should feel free to reach out directly and immediately to Bob Daily, the WSOP Tournament Director. He is on site every day and is your best "real time" resource.
Finally, I want everyone to know that we appreciate the passion and enthusiasm you show for the WSOP. Some very good points have been raised and I invite everyone to be part of the solution and help us serve you better.
Best regards,
Jeffrey