Another great effort from customer support.

[Royal Flush]

I remember me wetting myself at the time:


Feb 1, 2007 1:22:49 AM Colch-Kev          Tex, saddle up and F**KOFF

[Colchester Kev]

The comments to Tex were out of order, but the transcript covers only the tail end of the conversation, regardless of which, IF your Customer Service advisor had been trained to a standard where he can relay correct information to a customer ie: the time of ban and date, All this could have been avoided.

I'm sure neither myself nor blue square will lose any sleep over my decision to delete them from my choice of poker sites.

Again, i repeat my apology for any embarrassment caused.

[booder]

I'm sure neither myself nor blue square will lose any sleep over my decision to delete them from my choice of poker sites.

where are you going to get your clothes from now Kev ?

[byronkincaid]

The comments to Tex were out of order, but the transcript covers only the tail end of the conversation, regardless of which, IF your Customer Service advisor had been trained to a standard where he can relay correct information to a customer ie: the time of ban and date, All this could have been avoided.

I'm sure neither myself nor blue square will lose any sleep over my decision to delete them from my choice of poker sites.

Again, i repeat my apology for any embarrassment caused.
Fair Cop

FYP

[Royal Flush]

The comments to Tex were out of order, but the transcript covers only the tail end of the conversation, regardless of which, IF your Customer Service advisor had been trained to a standard where he can relay correct information to a customer ie: the time of ban and date, All this could have been avoided.

I'm sure neither myself nor blue square will lose any sleep over my decision to delete them from my choice of poker sites.

Again, i repeat my apology for any embarrassment caused.
Fair Cop

FYP

PMSL

[RobS]

Kev consider yourself lucky, if you'd acted like that on PokerStars then they would try and give you a custodial sentence!

[Colchester Kev]

LOL @ Fair Cop.

Yes it is a fair cop, and I accept the decision.

I am just sorry that a Customer Service Representative could have given me the correct information in the first place, then all this could have been avoided, i swallow the chat ban and serve the sentence and move on.

[RobS]

Come on  Kev, 93% of customer service representatives don't even know how to tie their own shoelaces, how can you expect them to get complicated things like dates right?

[Colchester Kev]

Come on  Kev, 93% of customer service representatives don't even know how to tie their own shoelaces, how can you expect them to get complicated things like dates right?

I bet they never make an error on the date their wages are due though.

[barhell]

I feel sorry for Ahmed as he was only acting on the info he had which was the time the ban was instigated probably after tex complained, if he had been given the chance to investigate i'm sure he would pf supplied Kev with all relevant information.
I demand justice for Ahmed.



































 

[vinni]

im thinking of pulling out of blsq in sympathy ,they will be gutted if i leave lol.

[Royal Flush]

im thinking of pulling out of blsq in sympathy ,they will be gutted if i leave lol.

My action point balance wont be!

[Dewi_cool]

No1 Luckbox, I suppose Ive been called worse

[Royal Flush]

No1 Luckbox, I suppose Ive been called worse

lol was wondering when you would post! Kev explains it best "he's welsh"

[I KNOW IT]

OK, we have looked into it further and have discovered the reason for the banning. Ahmed's comment that the offence took place at 02.15.02 on 02/02/07 was incorrect. That was merely the time the ban was affected. The reason for the banning was a result of the following table chat which took place the night before on 01/02/07. I doubt whether Kev would have any complaint over receieving a ban for what he had said - multiple uses of the F word. So kev has basically asked to have his account closed over a misundersatnding of when the offence took place. Had he called me when he said he was going to, I'm sure all of this could have been avoided. LOLOLOL

The following text has been censored to protect minors and those easily offended by the F-word (Phil Laak included)

Feb 1, 2007 1:12:15 AM Colch-Kev          stop fu**in moaning

Feb 1, 2007 1:13:19 AM Texas_Dali        no one asked you railbird

Feb 1, 2007 1:13:56 AM Colch-Kev          hush shortstack

Feb 1, 2007 1:14:40 AM Flush Royal       lol 4 way all in on my final

Feb 1, 2007 1:14:48 AM Flush Royal       AK AK TT and Dewi had QJ

Feb 1, 2007 1:14:50 AM Flush Royal       he hit 2 pair, lol

Feb 1, 2007 1:15:06 AM Colch-Kev          shippppppppppppppp

Feb 1, 2007 1:15:14 AM TheClaimer        he is #1 luckbox on the net

Feb 1, 2007 1:15:18 AM Flush Royal       how he get QJ in 4 ways

Feb 1, 2007 1:15:28 AM Colch-Kev          he's welsh

Feb 1, 2007 1:15:32 AM Flush Royal       lol

Feb 1, 2007 1:15:53 AM -foz-                 yessssssssssssss

Feb 1, 2007 1:15:56 AM Cantona09         well done all

Feb 1, 2007 1:16:05 AM Colch-Kev          he must be massive chip daddy

Feb 1, 2007 1:16:17 AM -foz-                   u2

Feb 1, 2007 1:16:28 AM oldrock             wd all gg

Feb 1, 2007 1:16:44 AM BOXSTER2       congrats all

Feb 1, 2007 1:16:50 AM -foz-                hey old

Feb 1, 2007 1:17:00 AM Flush Royal       ffs he doubles on me

Feb 1, 2007 1:17:09 AM Colch-Kev          LOL

Feb 1, 2007 1:17:10 AM Flush Royal       i raise A5 he pushes i call, comes AxxKK

Feb 1, 2007 1:17:23 AM Flush Royal       he had KQ

Feb 1, 2007 1:17:24 AM -foz-                gg wp

Feb 1, 2007 1:17:48 AM hotshot2k3        nh

Feb 1, 2007 1:17:58 AM S007R             cheers bud

Feb 1, 2007 1:18:31 AM TheClaimer        kev u like the cure?

Feb 1, 2007 1:19:46 AM Colch-Kev          yep, big fan of robert smith

Feb 1, 2007 1:20:37 AM TheClaimer        flushy, did i leave my fone charger at yours

Feb 1, 2007 1:20:46 AM TheClaimer        what about sqeeze?

Feb 1, 2007 1:20:55 AM Colch-Kev          fkin love squeeze

Feb 1, 2007 1:21:00 AM Flush Royal        dunno

Feb 1, 2007 1:21:01 AM TheClaimer        my fav band

Feb 1, 2007 1:21:07 AM Flush Royal       yeah u did

Feb 1, 2007 1:21:08 AM TheClaimer        is it in socket

Feb 1, 2007 1:21:11 AM TheClaimer        sigh

Feb 1, 2007 1:21:13 AM Flush Royal       cat has it

Feb 1, 2007 1:21:18 AM Texas_Dali        nh

Feb 1, 2007 1:21:18 AM Texas_Dali        gg

Feb 1, 2007 1:21:20 AM Colch-Kev          there goes the fu**ing donk

Feb 1, 2007 1:21:36 AM Texas_Dali        ohhh railbirds

Feb 1, 2007 1:21:39 AM Texas_Dali        always chirping

Feb 1, 2007 1:21:48 AM Texas_Dali        never actually playing

Feb 1, 2007 1:21:54 AM Colch-Kev          so long tex, now F**KOFF

Feb 1, 2007 1:22:26 AM TheClaimer        i got all these women to reply to, and no battery

Feb 1, 2007 1:22:28 AM Texas_Dali        make it deep into tourney then talk shiit

Feb 1, 2007 1:22:29 AM TheClaimer        sods law

Feb 1, 2007 1:22:49 AM Colch-Kev          Tex, saddle up and F**KOFF

Feb 1, 2007 1:23:40 AM colinhh               vn

Feb 1, 2007 1:23:42 AM Colch-Kev          shippppppppppppppppppppppp

Feb 1, 2007 1:23:54 AM Fionn087           gl butty

Feb 1, 2007 1:24:30 AM pokerprome       n1

Feb 1, 2007 1:24:44 AM Jazzdiva            ty

Feb 1, 2007 1:25:28 AM ShepeMode       .

Feb 1, 2007 1:25:48 AM TheClaimer        im going to see tony bennett this year

Feb 1, 2007 1:26:37 AM TheClaimer        suited up

Feb 1, 2007 1:26:52 AM Colch-Kev          i went to rat pack trib concert in vegas last year...fkin awesome

Feb 1, 2007 1:26:53 AM TheClaimer        will be my highlight of year for sure

Feb 1, 2007 1:27:21 AM Colch-Kev          the dean martin geezer was fkin mustard

Feb 1, 2007 1:28:38 AM TheClaimer        yeah i bet

Feb 1, 2007 1:28:55 AM TheClaimer        gonna try and make darts this year also

Feb 1, 2007 1:29:00 AM TheClaimer        purfleet

Feb 1, 2007 1:29:40 AM Colch-Kev          glorified pi$$ up

Feb 1, 2007 1:29:46 AM TheClaimer        yep

Feb 1, 2007 1:29:49 AM TheClaimer        class

Feb 1, 2007 1:29:58 AM hotshot2k3        nh bully

Feb 1, 2007 1:30:09 AM bullypete           ty

Feb 1, 2007 1:30:17 AM bullypete           u thinking about calling

Feb 1, 2007 1:31:03 AM hotshot2k3        ya had 33

Feb 1, 2007 1:31:10 AM Colch-Kev          flushys @rse is twitching, its bubble time

Feb 1, 2007 1:31:12 AM hotshot2k3        not really thinking too hard

Feb 1, 2007 1:31:17 AM bullypete           lol

Feb 1, 2007 1:31:39 AM Colch-Kev          he is such a fu**in rock at bubble stage

Feb 1, 2007 1:31:56 AM Colch-Kev          worse than porty

Feb 1, 2007 1:32:19 AM Flush Royal       knocked dewi out

Feb 1, 2007 1:32:44 AM Colch-Kev          LOL how many left ?

Feb 1, 2007 1:32:51 AM Flush Royal       5

Feb 1, 2007 1:32:54 AM TheClaimer        justice

Feb 1, 2007 1:34:18 AM bullypete           aj

Feb 1, 2007 1:34:21 AM Basingboy         lucky again

Feb 1, 2007 1:34:21 AM Colch-Kev          JUSTICE

Feb 1, 2007 1:34:21 AM bullypete           phew

Feb 1, 2007 1:34:28 AM hotshot2k3        good fold

Feb 1, 2007 1:34:31 AM Basingboy         what ?

Feb 1, 2007 1:35:53 AM Colch-Kev          JUSTICE, it was justice that his monster beat your bag of bollox

Good job it wasnt an APAT qualifier