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Author Topic: Another great effort from customer support.  (Read 14955 times)
JungleCat03
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« Reply #15 on: February 03, 2007, 03:49:55 AM »

I got chat banned from VC once for saying Monsieur Chandler was like "hitler dealing with a marked deck of cards" in the lobby.

Fair play I was a bit out of order, but what was funny was when i complained they said the marked cards comment had implied they cheated their customers.

Oh, so you didn't mind the comparison to a genocidal dictator then!

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suzanne
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« Reply #16 on: February 03, 2007, 04:57:21 AM »

Fair play to him i say, don't give in to name dropping bullies!!!

LOL It was a bit name droppish, but i was effin livid, I could accept a chat ban if I was guilty, but like i said, i havent been on Blue Square since the 30th.

Thank you for making me smile for the first time tonight....welcome to the world of the minnows :-)
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thetank
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« Reply #17 on: February 03, 2007, 05:05:41 AM »

All chat issues to be resolved via e-mail.

The live hosts time to be reserved for people with actual poker related problems.

Carslberg don't do poker sites.......
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snoopy1239
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« Reply #18 on: February 03, 2007, 05:08:53 AM »

Carslberg don't do poker sites.......

but if they did...

Blonde Poker? 
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thetank
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« Reply #19 on: February 03, 2007, 05:14:30 AM »

They'd call it Carslberg Poker.....probably.
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snoopy1239
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« Reply #20 on: February 03, 2007, 05:22:17 AM »

They'd call it Carslberg Poker.....probably.

I've never understood those ads, Carlsberg tastes shite.
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thetank
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« Reply #21 on: February 03, 2007, 05:26:17 AM »

Might be true, but as slogans go, not really a winner is it?
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snoopy1239
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« Reply #22 on: February 03, 2007, 05:27:18 AM »

What about the tracking though?
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snoopy1239
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« Reply #23 on: February 03, 2007, 05:28:10 AM »

Might be true, but as slogans go, not really a winner is it?

Maybe they should say...

If Carlsberg made online pokerrooms, it would be pokerroom.con
« Last Edit: February 03, 2007, 05:31:06 AM by snoopy1239 » Logged
thetank
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« Reply #24 on: February 03, 2007, 05:28:20 AM »

It works on all my other tapes?
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sofa----king
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« Reply #25 on: February 03, 2007, 11:34:16 AM »

in my opinion i think you were very childish .why didnt you wait for him to look into it? ive spoken to Ahmed on numerous occasions.,.,.,,.and found him to be more than helpfull at all times.,.,.,how does he  know that you wasnt just blagging..,./,/, trying  to  get back in?            you should have waited and im sure they would have sorted it and then apologised...
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Colchester Kev
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« Reply #26 on: February 03, 2007, 01:12:13 PM »

Like i said, I know i wasnt on the site at the time the "offence" took place. I was frustrated because i wanted to use the chat facility to talk to friends who were playing in the sat, and as the sats are blue square specific, i coulnt do that.

Like I also said, I know that they dont have to "look into it" they can reinstate chat immediately.

In fact Ahmed has done this before for people on this forum, so to say he was only following company procedures is bollox. he was using his own discretion.

Like i said before, if a chat ban was awarded and deserved, I wouldnt have said a word, I would have accepted it.

Its the fact that it was so black and white that pissed me off, and the fact that I KNOW i havent used blue square since the 30th and that was from 6pm till about 6.30pm.

Childish ?  no  ... Angry and frustrated ? Yes.
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« Reply #27 on: February 03, 2007, 02:57:13 PM »

Kev I can understand your frustration. 

Regards

M
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TightEnd
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« Reply #28 on: February 03, 2007, 03:04:39 PM »

Fair play to him i say, don't give in to name dropping


Weren't you in Elevenerife on the 30th without an internet connection Kev? Playing poker with the Sultan of Brunei, the Dalai Lama and Mike Matusow?
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tikay
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« Reply #29 on: February 03, 2007, 03:07:26 PM »

Like i said, I know i wasnt on the site at the time the "offence" took place. I was frustrated because i wanted to use the chat facility to talk to friends who were playing in the sat, and as the sats are blue square specific, i coulnt do that.

Like I also said, I know that they dont have to "look into it" they can reinstate chat immediately.

In fact Ahmed has done this before for people on this forum, so to say he was only following company procedures is bollox. he was using his own discretion.

Like i said before, if a chat ban was awarded and deserved, I wouldnt have said a word, I would have accepted it.

Its the fact that it was so black and white that pissed me off, and the fact that I KNOW i havent used blue square since the 30th and that was from 6pm till about 6.30pm.

Childish ?  no  ... Angry and frustrated ? Yes.

What were the names of the friends you wanted to chat to, & where did I finish?
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