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Another great effort from customer support.
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Topic: Another great effort from customer support. (Read 14955 times)
JungleCat03
Insidious underminer
Learning Centre Group
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Re: Another great effort from customer support.
«
Reply #15 on:
February 03, 2007, 03:49:55 AM »
I got chat banned from VC once for saying Monsieur Chandler was like "hitler dealing with a marked deck of cards" in the lobby.
Fair play I was a bit out of order, but what was funny was when i complained they said the marked cards comment had implied they cheated their customers.
Oh, so you didn't mind the comparison to a genocidal dictator then!
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"In darker days Jason Robinson found God. But that was after God found Jason Robinson."
suzanne
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Re: Another great effort from customer support.
«
Reply #16 on:
February 03, 2007, 04:57:21 AM »
Quote from: Colchester Kev on February 02, 2007, 10:17:58 PM
Quote from: ifm on February 02, 2007, 10:15:34 PM
Fair play to him i say, don't give in to name dropping bullies!!!
LOL It was a bit name droppish, but i was effin livid, I could accept a chat ban if I was guilty, but like i said, i havent been on Blue Square since the 30th.
Thank you for making me smile for the first time tonight....welcome to the world of the minnows :-)
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thetank
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Re: Another great effort from customer support.
«
Reply #17 on:
February 03, 2007, 05:05:41 AM »
All chat issues to be resolved via e-mail.
The live hosts time to be reserved for people with actual poker related problems.
Carslberg don't do poker sites.......
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For super fun to exist, well defined parameters must exist for the super fun to exist within.
snoopy1239
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Re: Another great effort from customer support.
«
Reply #18 on:
February 03, 2007, 05:08:53 AM »
Quote from: thetank on February 03, 2007, 05:05:41 AM
Carslberg don't do poker sites.......
but if they did...
Blonde Poker?
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thetank
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Re: Another great effort from customer support.
«
Reply #19 on:
February 03, 2007, 05:14:30 AM »
They'd call it Carslberg Poker.....probably.
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For super fun to exist, well defined parameters must exist for the super fun to exist within.
snoopy1239
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Re: Another great effort from customer support.
«
Reply #20 on:
February 03, 2007, 05:22:17 AM »
Quote from: thetank on February 03, 2007, 05:14:30 AM
They'd call it Carslberg Poker.....probably.
I've never understood those ads, Carlsberg tastes shite.
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thetank
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Re: Another great effort from customer support.
«
Reply #21 on:
February 03, 2007, 05:26:17 AM »
Might be true, but as slogans go, not really a winner is it?
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snoopy1239
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Re: Another great effort from customer support.
«
Reply #22 on:
February 03, 2007, 05:27:18 AM »
What about the tracking though?
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snoopy1239
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Re: Another great effort from customer support.
«
Reply #23 on:
February 03, 2007, 05:28:10 AM »
Quote from: thetank on February 03, 2007, 05:26:17 AM
Might be true, but as slogans go, not really a winner is it?
Maybe they should say...
If Carlsberg made online pokerrooms, it would be pokerroom.con
«
Last Edit: February 03, 2007, 05:31:06 AM by snoopy1239
»
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thetank
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Re: Another great effort from customer support.
«
Reply #24 on:
February 03, 2007, 05:28:20 AM »
It works on all my other tapes?
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For super fun to exist, well defined parameters must exist for the super fun to exist within.
sofa----king
sofa----king
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Re: Another great effort from customer support.
«
Reply #25 on:
February 03, 2007, 11:34:16 AM »
in my opinion i think you were very childish .why didnt you wait for him to look into it? ive spoken to Ahmed on numerous occasions.,.,.,,.and found him to be more than helpfull at all times.,.,.,how does he know that you wasnt just blagging..,./,/, trying to get back in? you should have waited and im sure they would have sorted it and then apologised...
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Colchester Kev
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Re: Another great effort from customer support.
«
Reply #26 on:
February 03, 2007, 01:12:13 PM »
Like i said, I know i wasnt on the site at the time the "offence" took place. I was frustrated because i wanted to use the chat facility to talk to friends who were playing in the sat, and as the sats are blue square specific, i coulnt do that.
Like I also said, I know that they dont have to "look into it" they can reinstate chat immediately.
In fact Ahmed has done this before for people on this forum, so to say he was only following company procedures is bollox. he was using his own discretion.
Like i said before, if a chat ban was awarded and deserved, I wouldnt have said a word, I would have accepted it.
Its the fact that it was so black and white that pissed me off, and the fact that I KNOW i havent used blue square since the 30th and that was from 6pm till about 6.30pm.
Childish ? no ... Angry and frustrated ? Yes.
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MPOWER
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Re: Another great effort from customer support.
«
Reply #27 on:
February 03, 2007, 02:57:13 PM »
Kev I can understand your frustration.
Regards
M
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TightEnd
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Re: Another great effort from customer support.
«
Reply #28 on:
February 03, 2007, 03:04:39 PM »
Quote from: ifm on February 02, 2007, 10:15:34 PM
Fair play to him i say, don't give in to name dropping
Weren't you in Elevenerife on the 30th without an internet connection Kev? Playing poker with the Sultan of Brunei, the Dalai Lama and Mike Matusow?
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tikay
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Re: Another great effort from customer support.
«
Reply #29 on:
February 03, 2007, 03:07:26 PM »
Quote from: Colchester Kev on February 03, 2007, 01:12:13 PM
Like i said, I know i wasnt on the site at the time the "offence" took place. I was frustrated because i wanted to use the chat facility to talk to friends who were playing in the sat, and as the sats are blue square specific, i coulnt do that.
Like I also said, I know that they dont have to "look into it" they can reinstate chat immediately.
In fact Ahmed has done this before for people on this forum, so to say he was only following company procedures is bollox. he was using his own discretion.
Like i said before, if a chat ban was awarded and deserved, I wouldnt have said a word, I would have accepted it.
Its the fact that it was so black and white that pissed me off, and the fact that I KNOW i havent used blue square since the 30th and that was from 6pm till about 6.30pm.
Childish ? no ... Angry and frustrated ? Yes.
What were the names of the friends you wanted to chat to, & where did I finish?
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