HELPDESK THREAD: blonde cardroom move to Playtech: Monday 12th March

[The Baron]

Hi guys,

The date is set and we're off on Monday.

As stated in the previous thread on this subject you do NOT have to worry about your APs we will cash in everyone's before the move.

I will be in touch with a few of you over the next few days regarding usernames and passwords. Some of these may have to be changed as they will be duplicates of other people's accounts.

If you have anything you wish to bring up about the move please do so here and Kev and I will strive to answer what we can.

We do not have a time for the move yet, although obviously we're hoping for as little disruption to gaming time as possible. More news to come on this as we get it.

The move should consist of you trying to open the poker client only to be met with a software update before being brought before the new lobby. Hopefully it will be just that simple.

The LOYALTY BONUS wont be affected in anyway by the move. As Tank said elsewhere, instead of 25% back in cash and 5% in APs you will now get 29% back in cash and 1% in IPoints. Again this will be regardless of how much you play.

Once this is done we'll have much better access to the client's back end allowing us more freedom for things like private STTs and heads up competitions, as well as better structures and clocks.

We hope all of you who were with us on Tribeca will continue to support blonde on Playtech and if you haven't opened an account yet, you now have more of an incentive than ever to do so.

Thanks

[Moskvich]

One quick question... It's not massively important, but would it possible for us to change screen names voluntarily when we move? I'm asking really in the interests of fairness - it seems like quite a few people have had to change their names, so I won't necessarily know who my regular opponents are. I'd like them to not know who I am either. Thanks.

[RichEO]

Do you know if the new version will work on Vista? The current one doesn't. I can't run it ATM, so will there be a direct download to the new version, rather than an upgrade?

[The Baron]

One quick question... It's not massively important, but would it possible for us to change screen names voluntarily when we move? I'm asking really in the interests of fairness - it seems like quite a few people have had to change their names, so I won't necessarily know who my regular opponents are. I'd like them to not know who I am either. Thanks.

Changing your screen name is possible but it can take a while to do.

Your best bet is to contact me post move and I'll get it done for you.

[The Baron]

Do you know if the new version will work on Vista? The current one doesn't. I can't run it ATM, so will there be a direct download to the new version, rather than an upgrade?

I will find out.

[Irishdenis]

can you tell me if I will win or lose on the new software.

[TightEnd]

can you tell me if I will win or lose on the new software.

knowing you you'd get someone else to win on it for you   

[RichEO]

Do you know if the new version will work on Vista? The current one doesn't. I can't run it ATM, so will there be a direct download to the new version, rather than an upgrade?

I will find out.

Thanks. It's not that big an issue for me, I can use another PC if I really want to play. But I expect it will become a bigger and bigger issue for you if it doesn't work with Vista...

[Graham C]

Does the new software have a buddy list and if so, will our buddies be copied over?

[snoopy1239]

Good luck with the move, guys. I, for one, will be a regular presence on the new cardroom. If that doesn't bump up the numbers, then nothing will.

[CRIPPIN]

I don't currently have a poker account on blonde (i don't think so anyway!). Where from and when is the best place to download the new software?

Do I need any codes to set up the account?

Thanks.

[Graham C]

Just click the banner on the right hand side of the screen

(at the top)

[CRIPPIN]

But I think that downloads the old tribeca software.

[TightEnd]

It will do! we don't switch across til Monday


You can wait or if you download now there will be a quick upgrade to install next week

[CRIPPIN]

Thanks, I'll be patient and wait till monday.