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Author Topic: The blonde move to Playtech  (Read 9069 times)
Woodsey
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« Reply #15 on: March 12, 2007, 03:54:33 PM »

Ok new software downloaded. The dosh seems to have disappeared from my account, from my blue sq download I vaguely remember we had to do something to to transfer the dosh to my account on the new software, what do I do?
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The Baron
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« Reply #16 on: March 12, 2007, 03:57:57 PM »

Just bear with us - we have a shedload still to do getting people the correct amounts into their accounts etc.
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Woodsey
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« Reply #17 on: March 12, 2007, 04:00:10 PM »

Ok sorry to hassle you
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bhoywonder
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« Reply #18 on: March 12, 2007, 04:02:16 PM »

well im locked out..lol

typed my password in n my old tribeca name??

3 go's n out

email sent to 24 help
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AndrewT
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« Reply #19 on: March 12, 2007, 04:17:12 PM »

My username on Tribeca was Andrew-T. It doesn't seem like iPoker like hyphens though so I think my username is on the reject pile.

No rush to fix it though.
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The Baron
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« Reply #20 on: March 12, 2007, 04:18:57 PM »

Ok sorry to hassle you

Sorry if I sounded harsh Woodsey.

The site wont be ok for all of our players for a while yet. Kev has more....
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kinboshi
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« Reply #21 on: March 12, 2007, 04:19:35 PM »

Just bear with us - we have a shedload still to do getting people the correct amounts into their accounts etc.

Please feel free to allocate the incorrect amount to my account - as long as you put in more than was there previously.  I won't complain at all.

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Ginger
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« Reply #22 on: March 12, 2007, 04:20:14 PM »

Well, I have to say out of the 4 tribecca accounts I had, blonde is the only one that has gone hitch free for me.

I'm a happy bunny 
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Woodsey
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« Reply #23 on: March 12, 2007, 04:20:38 PM »

no worries, just didn't know the timescale
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Colchester Kev
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« Reply #24 on: March 12, 2007, 04:20:59 PM »

Right guys ... we werent supposed to go LIVE til after 5pm, we are working on the (-) issue and it could take a while ...

Lets all just try and be patient and we will get this right.

My advice would be DONT DOWNLOAD THE NEW CLIENT UNTIL LATER ON, BY WHICH TIME WE WILL HAVE ANSWERS .

It was never gonna be easy but patience is key here.
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bhoywonder
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« Reply #25 on: March 12, 2007, 04:24:17 PM »

no hassle from me


im working nites tonight


Kev think of yourself as Jack Bauer

u have 24 hours

lol
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AndrewT
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« Reply #26 on: March 12, 2007, 04:24:47 PM »

My advice would be DONT DOWNLOAD THE NEW CLIENT UNTIL LATER ON, BY WHICH TIME WE WILL HAVE ANSWERS .

I'd put that in a sticky on its own at the top of the forum, otherwise people will do what I did - read down this thread, see the new software is downloadable and immediately go and play with it, not reading the 'don't download it yet' message till after they've posted on the thread with problems.
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tikay
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« Reply #27 on: March 12, 2007, 04:38:50 PM »

As you can see from this.....

http://blondepoker.com/forum/index.php?topic=21057.0

blonde move on Monday.

We've all seen the hassle that the other Sites have had, but everything got resolved in a day or two.

With most of the big boys sorted, our move should be a bit easier.

However, it won't be without it's problems on Monday.

Please be patient, & everything - EVERYTHING - will be sorted as fast as possible.

Aaron & Kev will be on hand, PM them if you have a problem. Put it on the Forum if you prefer, but we are here to ese the transition, & if we all remain patient, it will soon be sorted.

THEN we can really have some fun!

Thanks.
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Colchester Kev
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« Reply #28 on: March 12, 2007, 04:43:00 PM »

Myself and Aaron both have numerous msn convos/email exchanges/phone calls on the go at the moment, we hope to have answers to every single issue soon .... this way we will be able to answer any questions as speedily as possible and ensure that we do this right.

Cheers for your patience.

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« Reply #29 on: March 12, 2007, 04:59:08 PM »

Well, I have to say out of the 4 tribecca accounts I had, blonde is the only one that has gone hitch free for me.

I'm a happy bunny 


Kev's magic lever must be working                  Wink
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