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Author Topic: O/T: Nortons Internet/Anti Virus  (Read 5472 times)
ifm
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« Reply #15 on: May 14, 2007, 03:49:03 AM »
NOD32....................AV
Ghostwall.................firewall
Spyware Doctor........self explanitory

All minimum resources and all the very best out there.
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Woodsey
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« Reply #16 on: May 14, 2007, 08:20:36 PM »
Ok I've now got NOD32

I now have a problem with it. It had detected a threat, but no matter what I do ie delete/copy to quarantine etc the threat box keeps coming back up straight away. It says it will delete the file at next restart but this does not happen and the threat box pops up again. Its a windows file it has a problem with, so I guess  my PC will now allow it to delete it, Any suggestions?
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ifm
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« Reply #17 on: May 14, 2007, 08:25:31 PM »
Quote from: Woodsey on May 14, 2007, 08:20:36 PM
Ok I've now got NOD32

I now have a problem with it. It had detected a threat, but no matter what I do ie delete/copy to quarantine etc the threat box keeps coming back up straight away. It says it will delete the file at next restart but this does not happen and the threat box pops up again. Its a windows file it has a problem with, so I guess  my PC will now allow it to delete it, Any suggestions?

I'd try turning off system restore (this contains files that cannot be deleted by AV software) and reboot.
You can turn it back on afterwards.

START>RUN type msconfig and hit the system restore button, click on settings and "turn off system restore", do your scan then reboot.
« Last Edit: May 14, 2007, 08:27:04 PM by ifm » Logged
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Bongo
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« Reply #18 on: May 14, 2007, 08:50:15 PM »
Do you have any details about what the threat is?
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Woodsey
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« Reply #19 on: May 14, 2007, 09:15:09 PM »
Ifms suggestion didn't work. The threat is

File-C:\WINDOWS\Fonts/docweb.dll

Threat-Win32/Adware.Virtumonde.L application
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ifm
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« Reply #20 on: May 14, 2007, 09:37:51 PM »
http://securityresponse.symantec.com/avcenter/FxVMonde.exe
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« Reply #21 on: May 14, 2007, 09:42:10 PM »
  to IFM, thanks for the cuddle sent at the team event in stoke.xxxxx
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Woodsey
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« Reply #22 on: May 15, 2007, 12:24:54 AM »
ran it 3 times still no joy humph.....
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Bongo
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« Reply #23 on: May 15, 2007, 01:46:41 AM »
Have you ensured it is up to date?

Have you run it in safemode?

Touch busy right now, but i'll have a look for more tomorrow.

Makes you wonder how long it's been on your system without Norton finding it though...
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Woodsey
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« Reply #24 on: May 15, 2007, 08:55:38 AM »
ta for that. Its was up to date and not sure how to run it in safe mode .
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ifm
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« Reply #25 on: May 15, 2007, 11:10:08 AM »
Quote from: Woodsey on May 15, 2007, 12:24:54 AM
ran it 3 times still no joy humph.....
it must be already running if that program won't remove it, as Bongo says run it in safemode.

START>RUN type "msconfig" and press enter, on the "BOOT.INI" tab tick the box next to "SAFEBOOT" click ok and ok again to reboot into safemode, run the exe file again and reboot normally.
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Woodsey
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« Reply #26 on: May 15, 2007, 05:04:57 PM »
I've restarted in safe mode but can't access the computer now. All I have is a black screen with safe mode in each corner. How do I get in to use it?
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ifm
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« Reply #27 on: May 15, 2007, 05:34:00 PM »
Quote from: Woodsey on May 15, 2007, 05:04:57 PM
I've restarted in safe mode but can't access the computer now. All I have is a black screen with safe mode in each corner. How do I get in to use it?

Really?
That's very odd, never heard of that before.
I'll look it up...........
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Sometimes you have to suffer a little bit in your youth to motivate yourself to succeed in later life.
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Woodsey
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« Reply #28 on: May 15, 2007, 05:37:13 PM »
Ta.

This is a flippin nightmare trying to sort this LOL
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Woodsey
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« Reply #29 on: May 15, 2007, 05:43:33 PM »
failing that if you can just tell me how to get it out of safe mode that would be great. I may have to reconsider NOD32 if I cant get it sorted.
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