trojan/virus infection ???????helpppppppp

[cia260895]

http://www.malwarebytes.org/mbam.php


http://www.emsisoft.com/en/software/free/

http://www.free-av.com/

http://www.superantispyware.com/download.html

everytime i try 1 of these it just gets blocked

[G1BTW]

Do you have a USB pen or access to another computer from where you can download them? Can you download files from your email account, if you want I can email the antivirus progs to you.

I had a look at your list of tasks. Normally this virus you have is running in task mgr as a number like 9098796, you don't have obv.
Some of these processes will be used by Windows to run and if you stop them Windows will crash, but doing this won't be totally fatal. Some tasks that are critical cannot be unloaded because Windows might block their removal.
The virus writers are aware that you may attempt to remove processes from taskmgr so put them there with common sounding names like svchast.exe.
What I ended up doing was just deleting tasks, starting from ones that didn't sound like common windows tasks. 

This is a good place to start but at the end of the day the virus may make this hard for you to do and you'll still need to delete the virus files and registry entries from your hard drive by running the antivirus programs I mentioned.

[cia260895]

fml this lappy now says aolsoftware.exe is currupt and to run chkdsk

 how?

right have downloaded these on laptop no2

 

http://www.malwarebytes.org/mbam.php


http://www.emsisoft.com/en/software/free/

http://www.free-av.com/

http://www.superantispyware.com/download.html

and all seems to be running ok

do they autorun or do ih ave to do anthing manually

gonna fire other laptop up in a min if i'm brave

[cia260895]

Do this:

http://www.computerhope.com/forum/index.php/topic,46313.0.html

Pretty much a walk through talk through guide for some things already mentiuoned on this thread...

which issue does this apply to aol/corrupt or total security bugger?

[G1BTW]

fml this lappy now says aolsoftware.exe is currupt and to run chkdsk

 how?

right have downloaded these on laptop no2

 

http://www.malwarebytes.org/mbam.php


http://www.emsisoft.com/en/software/free/

http://www.free-av.com/

http://www.superantispyware.com/download.html

and all seems to be running ok

do they autorun or do ih ave to do anthing manually

gonna fire other laptop up in a min if i'm brave

They don't really autorun mate, they will have 'background guarding' but you will need to start the scan (quick then full) manually. Try it in safe mode first. The virus will probably try to block you from running, so you'll need to try the drag drop thing a few times. Let us know, good luck.

[cia260895]

FFS whatever i do total security just keeps blocking everything but allows IE to run??

is there a way of doing a system restore from start up?

[G1BTW]

FFS whatever i do total security just keeps blocking everything but allows IE to run??

is there a way of doing a system restore from start up?

There is a restore from the F8 method 'Restore to last settings that worked' , could give it a try first.
Otherwise

reboot in safe mode

close as many programs as you can


Press ctrl alt del

unload whatever you can by 'ending process' under processes.

Then try running the antivirus, starting with Malware bytes.

You have to use the drag and drop method to bypass the Virus's block on you.

[cia260895]

FFS whatever i do total security just keeps blocking everything but allows IE to run??

is there a way of doing a system restore from start up?

There is a restore from the F8 method 'Restore to last settings that worked' , could give it a try first.
Otherwise  when I do this it just starts p and still wont let me restore unless i am doing something i shouldnt whichis hugely likely

reboot in safe mode

close as many programs as you can


Press ctrl alt del total security wont let me open task manager??

unload whatever you can by 'ending process' under processes.

Then try running the antivirus, starting with Malware bytes.

You have to use the drag and drop method to bypass the Virus's block on you.

am getting to the point now when i wanna ship the  $50 to get rid of the fecker

[G1BTW]

FFS whatever i do total security just keeps blocking everything but allows IE to run??

is there a way of doing a system restore from start up?

There is a restore from the F8 method 'Restore to last settings that worked' , could give it a try first.
Otherwise  when I do this it just starts p and still wont let me restore unless i am doing something i shouldnt whichis hugely likely

reboot in safe mode

close as many programs as you can


Press ctrl alt del total security wont let me open task manager??

unload whatever you can by 'ending process' under processes.

Then try running the antivirus, starting with Malware bytes.

You have to use the drag and drop method to bypass the Virus's block on you.

am getting to the point now when i wanna ship the  $50 to get rid of the fecker

Yer, forget restore, didn't work for me either.

@@@@Press ctrl alt del total security wont let me open task manager??@@@@

You need to start from task manager to unload the running virus process, there is a fix for this issue you have TS blocking TaskMgr, I'll be back

[cia260895]

cheers i do appreciate it 

[G1BTW]

cheers i do appreciate it 

I feel your pain, it was ******* horrible, 2 whole days lost. *** these **** ******** ********** ******** ***** who write these programs. ***** **** ***m.

[Dino]

You could try "start", "run" and type in, taskmgr ,to open the task manager.

[cia260895]

You could try "start", "run" and type in, taskmgr ,to open the task manager.

WARNING

application cannot be executed.the file taskmgr.exe is infected.
Please activate your anti virus software

!!!!!!!

[Dino]

Thorough little bastard ain't it.

[cia260895]

Thorough little bastard ain't it.

I'd say