Morals?

[Jon MW]

Presumably you have never made a mistake at your job???
...

Nobody's suggesting nobody would ever make a mistake.

But shouldn't you take the consequence of your actions if you do?

Or should you be able to make as many mistakes as you like, and never have any disciplinaries and never get sacked?

... First point, I manage about 50 staff and I invest a lot of time training and coaching them to do their jobs well. As a result I cannot remember the last time my tills were down by any significant amount. If my staff did make an error I would support them with further training and supervision. No way am I routinely sacking one of my guys because they made a mistake. Why would you blame the customer because Ladbrokes routinely sack their staff for making a mistake? Shame on Ladbrokes for sacking them single mums. So the reality is my morality and conduct are light years ahead of anybody at Ladbrokes.
...

This more or less reflects my general view point; people have to take responsibility for their own actions first and foremost - but I do think that if employees make a mistake part of that mistake is that they weren't trained enough (even if that means they were trained but it wasn't ensured standards didn't slip).

[Girgy85]

You got any jobs mantis?

[GreekStein]

Wow, just wow, at some of the comments on this thread.

I used to work for Ladbrokes when I was a student and if I overpaid someone it created a lot of problems for both me and the shop manager and people routinely got sacked if their tills were more than a ton out.  Not the chairman, not the CEO, not the shareholders but quite often single mothers that were working all hours to support their family on pretty much the minimum wage.  I hope you enjoyed your meal and show Mantis.

Incidentally I was once doing my accounts and realised that Corals had credited my account with gbp83 that wasn't mine.  I called them up and let them know and let them debit my account with the same amount.  They gave me a free gbp50 bet and to this day I can always get a bet there long after all of my accounts in my own name with other bookies have been shut/restricted. 

Yeah the meal and show were both fantastic. Thought I made that clear. First point, I manage about 50 staff and I invest a lot of time training and coaching them to do their jobs well. As a result I cannot remember the last time my tills were down by any significant amount. If my staff did make an error I would support them with further training and supervision. No way am I routinely sacking one of my guys because they made a mistake. Why would you blame the customer because Ladbrokes routinely sack their staff for making a mistake? Shame on Ladbrokes for sacking them single mums. So the reality is my morality and conduct are light years ahead of anybody at Ladbrokes.

Second point. If we make a mistake as punters how sympathetic are casinos and bookies? Do you ever get your money back for making errors? If you're not concentrating when playing BJ and draw a card on 16 with the dealer showing a 6. Oops mistake. Do they give you another go? I meant to back that horse each way. Oops mistake. Can I have my money back? As punters we pay for our mistakes. I can't remember the last time the house was sympathetic to mine.

LOL @ the Mantis comparison between bookies who are taking loads of different amounts of money on bets often very quickly to your staff who collect a £2 coin as a deposit for a towell or locker key

[sovietsong]

Would the people talking about laddies staff getting sacked say anything if a bank gave them too much money over the counter?

[moonandback]

does anyone else imagine Mantis as Gordan Brittas?

if i was clever I'd post a picture here but i can't be arsed.
i would imagine keeping a till correct in a gym to be infinitely easier than keeping one in a bookie, I've never seen 10-15 people jammed in front of a gym desk in various states of inebriation insisting they pay for a swim right now before the water drains out the pool ! then when the one person who staggers up when the pool is nearly empty so cant get a swim then starts moaning and bitching for the next hour because you cost them their weekly exercise.
as for blaming the manager well I've literally worked with cashiers who couldn't count i mean seriously it was even money she could get to twenty, when i told my district manager who hired her, he said well she passed the arithmetic test we gave her but what he didn't realise was she had a watch with a calculator and he had left her alone while she took the test. it took about six months to get rid of her (Hills would'nt sack you for one big error).  

i would tell the bank if they gave me too much money same as i would if they gave me too little!

[thetank]

does anyone else imagine Mantis as Gordan Brittas?

I do now!

[gatso]

does anyone else imagine Mantis as Gordan Brittas?

I do now!

me too. thanks moony, that's made my day and it's only 9 o'clock

[Jon MW]

does anyone else imagine Mantis as Gordan Brittas?

I do now!

me too. thanks moony, that's made my day and it's only 9 o'clock

Whole scene in my head playing out of Gordon Brittas playing poker then analysing his opponents play.

Makes me wonder if the BBC would go for my pitch for a Brittas Empire sequel

[MANTIS01]

15 punters all jammed round the counter waving money doesn't sound like a regular scene from your local Ladbrokes. Sounds more like the London stock exchange when the morning bell rings. In reality there's usually one old man with a sad dog pondering his 2p roll up selections and some lifeless drooler playing the roulette machine. I picked up my winnings on a Friday morning 24 hrs after placing the bet and there were two other people in the shop, so I don't think insane pressures produced the error. Also, I'm pretty certain my club takes more than a Ladbrokes on any given day. There are loads more customers, many more staff, a much wider range of income streams, and the potential to make errors in many different departments is much higher.

Ref bank overpayment. I remember once when I used the cashpoint outside my work it gave me double what I asked for. What would people do? Personally, I instantly put my card back in and asked for the max amount. Again I got double. Incidentally, when I looked out the window 20 mins later there was a big fucking snake of people in the queue. I never got debited for the extra amounts. Should I have handed it back? Should I have stood in front of the machine defending it for the honour of the bank? Should I bollocks!

That Gordon Brittas line made me lol though.

[sovietsong]

15 punters all jammed round the counter waving money doesn't sound like a regular scene from your local Ladbrokes. Sounds more like the London stock exchange when the morning bell rings. In reality there's usually one old man with a sad dog pondering his 2p roll up selections and some lifeless drooler playing the roulette machine. I picked up my winnings on a Friday morning 24 hrs after placing the bet and there were two other people in the shop, so I don't think insane pressures produced the error. Also, I'm pretty certain my club takes more than a Ladbrokes on any given day. There are loads more customers, many more staff, a much wider range of income streams, and the potential to make errors in many different departments is much higher.

Ref bank overpayment. I remember once when I used the cashpoint outside my work it gave me double what I asked for. What would people do? Personally, I instantly put my card back in and asked for the max amount. Again I got double. Incidentally, when I looked out the window 20 mins later there was a big fucking snake of people in the queue. I never got debited for the extra amounts. Should I have handed it back? Should I have stood in front of the machine defending it for the honour of the bank? Should I bollocks!

That Gordon Brittas line made me lol though.

where abouts are your clubs, can i have free membership, I am fat and would be happy to do a before and after picture with trousers that are too big for me saying it was all down to membership of said club.

I live in leeds.

Thank you.

[relaedgc]

I don't understand people who think those moral principles change upon being inside a casino.

They certainly often seem to change when you work for a casino.

Are you one of those that believe you're providing the community with some sort of service?

I have to work to support myself, and the demand is obviously there given you folks all play poker and that doesn't pay for itself. No one forces these people to walk through the doors or to play. You get exactly what you see with the table games; the odds are made clear to you and it is evident that the favour lies with the house. That I work for a casino doesn't in any way diminish the fact that I'm a good and honest person.

[sovietsong]

I don't understand people who think those moral principles change upon being inside a casino.

They certainly often seem to change when you work for a casino.

Are you one of those that believe you're providing the community with some sort of service?

I have to work to support myself, and the demand is obviously there given you folks all play poker and that doesn't pay for itself. No one forces these people to walk through the doors or to play. You get exactly what you see with the table games; the odds are made clear to you and it is evident that the favour lies with the house. That I work for a casino doesn't in any way diminish the fact that I'm a good and honest person.

your trial period has expired.  start paying for the services you use instead of nipping them 4 free!  the people who set up those websites have to support themselves dont you know!

[nirvana]

I don't understand people who think those moral principles change upon being inside a casino.

They certainly often seem to change when you work for a casino.

Are you one of those that believe you're providing the community with some sort of service?

I have to work to support myself, and the demand is obviously there given you folks all play poker and that doesn't pay for itself. No one forces these people to walk through the doors or to play. You get exactly what you see with the table games; the odds are made clear to you and it is evident that the favour lies with the house. That I work for a casino doesn't in any way diminish the fact that I'm a good and honest person.

That you are and Tank, they, indisputably provide part of the community with a service and I appreciate them all. Don't be silly billy

On the original questions, I would correct any mistake made if it was a personal transaction, whether at a bookies or anywhere else. Wouldn't have much problem pocketing a random fifty floating like an orphan in the wind.

[MANTIS01]

So you board a flight to Vegas and present your ticket to the air hostess. Although she is fabulously attractive she's also error prone and reads your ticket incorrectly. You get escorted to the First Class section and before you know what's happening you're reclining in a big leather seat with a glass of bubbly in your hand. The doors close and the plane starts to taxi across the runway. You haven't paid for a first class seat, you are not entitled to the free drink in your hand, you are not entitled to the better food or any of the other stuff. By staying where you are you are receiving thousands of pounds in services you haven't paid for. What do you do? Personally I'm kicking back and enjoying the flight without a second thought. Are people who are self proclaimed 'honest' going to put the drink down and make their way back to economy? Oh btw the air hostess is a single mum.

[Girgy85]

So you board a flight to Vegas and present your ticket to the air hostess. Although she is fabulously attractive she's also error prone and reads your ticket incorrectly. You get escorted to the First Class section and before you know what's happening you're reclining in a big leather seat with a glass of bubbly in your hand. The doors close and the plane starts to taxi across the runway. You haven't paid for a first class seat, you are not entitled to the free drink in your hand, you are not entitled to the better food or any of the other stuff. By staying where you are you are receiving thousands of pounds in services you haven't paid for. What do you do? Personally I'm kicking back and enjoying the flight without a second thought. Are people who are self proclaimed 'honest' going to put the drink down and make their way back to economy? Oh btw the air hostess is a single mum.

Scuse me Miss, could i have a refill kthnx