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DaveShoelace
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« Reply #30 on: August 26, 2010, 03:07:38 PM » |
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Its fixed, for now, huzzah, fuck u Virgin!
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Rod
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« Reply #31 on: September 07, 2010, 07:11:17 PM » |
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Serious question, I'm interested - judging by this thread people seem to consider VM to have excellent customer service (as that was the OP's question). Do you really think that (ie that Virgins Customer care is that good) or were people just talking about the quality of the cable network?
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DaveShoelace
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« Reply #32 on: September 07, 2010, 07:35:49 PM » |
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I reckon most were just trying to put me on tilt in fairness
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gatso
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« Reply #33 on: September 07, 2010, 07:42:21 PM » |
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yeah, I would'be happily recommended any company that barry couldn't use. no idea if virgin are any good or not
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If you get to the yeasty clunge you've gone too far
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rex008
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« Reply #34 on: February 11, 2011, 05:47:38 PM » |
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I love Virgin. Just today upgraded to 30Mb, for £30 one off fee. And that included getting a new gigabit router with wireless-N.  Which is nice. Blatant I've-got-dead-fast-broadband brag post obv. |
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"Human beings, who are almost unique in having the ability to learn from the experience of others, are also remarkable for their apparent disinclination to do so." - Douglas Adams
The secret to a happy life - "Never pass up a chance to have sex or appear on television." - Gore Vidal
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The_nun
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« Reply #35 on: February 11, 2011, 05:59:21 PM » |
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Wow that is good. This is mine.  |
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RED-DOG
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« Reply #36 on: February 11, 2011, 06:13:17 PM » |
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The older I get, the better I was.
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bobAlike
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« Reply #37 on: February 11, 2011, 06:34:43 PM » |
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Ah! The element of surprise
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The_nun
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« Reply #38 on: February 11, 2011, 06:48:48 PM » |
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In fairness to Sky, we were originally paying the £7.50 p month, but the connection was this slow so they allowed us to downgrade to the free option as it was not worth paying for where we live. Huddersfield should (imo) by now have sorted it's exchange problems out.
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rex008
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« Reply #39 on: February 12, 2011, 12:25:59 AM » |
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Maureen, if you put your postcode/phone no in here: http://www.samknows.com/broadband/exchange_searchThen click on the exchange, then look in the LLU section on the bottom right, they're all the alternative companies with kit actually in your local exchange. If BT/Sky are not very good, might be worth trying one of them out. My parents have had a major speed issue with their BT broadband recently because the ADSL modem they had wasn't ADSL2+ compatible, and BT have appeared to change their exchanges to slow down non ADSL2+ lines now. They had to get a new modem to sort that one out. Oh, and Bobalike, ring up Virgin and upgrade. Now. The new all-in-one modem/router is well worth the £30, let alone the 50% speed increase. Same monthly cost as the 20Mbit. |
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« Last Edit: February 12, 2011, 12:27:52 AM by rex008 »
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"Human beings, who are almost unique in having the ability to learn from the experience of others, are also remarkable for their apparent disinclination to do so." - Douglas Adams
The secret to a happy life - "Never pass up a chance to have sex or appear on television." - Gore Vidal
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relaedgc
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« Reply #40 on: February 12, 2011, 04:04:50 AM » |
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"He who fights with monsters should look to it that he himself does not become a monster...when you gaze long into the abyss the abyss also gazes into you..."
Friedrich Nietzsche
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The_nun
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« Reply #42 on: February 12, 2011, 09:55:22 AM » |
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I will try that when I go home at work atm. I do think that although we live in a large town we are almost at the end of the exchange.
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Claw75
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« Reply #43 on: February 12, 2011, 10:04:03 AM » |
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I will try that when I go home at work atm. I do think that although we live in a large town we are almost at the end of the exchange.
same with me Maureen in greater london - although mine's a touch faster that yours (0.6). I really should downgrade my package too. |
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"Arguing with idiots is like playing chess with a pigeon....no matter how good you are the bird is going to shit on the board and strut around like it won anyway"
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Simon Galloway
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« Reply #44 on: February 12, 2011, 10:24:28 AM » |
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 Think I'm meant to have 20MB. Is this because of using wireless? |
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