Good Afternoon All,
I have read blonde for a long time but never posted or signed up but decided to after a cash hand from last night which has really confused me / grated me.
I am sure I am in the right, but also does not help a casino running 2 cash tables does not have a experienced poker manager to make a ruling.
Location: G Casino (Piccadilly / Leicester Sq) - Been playing here for a while as the game is soft to say the least.
Game: £1/£1
I bought in for £100 and got stacked in the 2nd hand and bought back in for £200, after about 30 minutes I had grinded up for £350 and then this happened.
Pre FlopUTG (Raises to £6 every hand) - Makes it £6
Cut off - Calls
Hero on the button makes it £22 to go with -

UTG - Calls
Cut off - Folds
Flop

UTG - £6 again
Hero makes - £32
UTG - Calls
Turn 
UTG - £66
Hes very loose and could always have a flush here but i genuinely don't think he does, so I shove for about £140 more. He now tanks up for what seemed like an age. He eventually calls
River 
(sigh)
At this point I declare a set of Jacks, He said Queens and mucks (cards over the line touching the board), He then went "Oh No, I had 2 red Queens, so I had the flush I win, he grabbed his cards back and flipped them over trying to claim the pot, This point I just start laughing knowing any card room manager who has seen on camera or been told by the dealer someone has mucked there hand over the line and then take them back will declare there hand dead weather it is best of not.
The dealer attempts to pass the post to him, I then say wait I want a ruling that is the worst decision I have ever seen and some of the worst behaviour I have ever seen at a poker table, at this point he has stacked the chips up put them in his stack and is trying to get the dealer to deal. I have to litrally not give her my 2 cards to stop the next hand happening and make her leave the board and both hands out.
After 10 minutes the casino pit boss manager comes over who said he knows nothing about poker but declares if he had a flush he had it weather he put his cards over the line or not (i then asked WHY is there a line then he just went errrrrrrrrrr) and wins the pot even though everyone around the table is telling him its wrong and the guy who won the pot is wrong.
At this point I ask them to ring the Vic for a ruling (being same group) and they REFUSE, saying his ruling his final (even though stating he knows nothing about poker)
I'm may come across bitter it has just massively annoyed me...
What would people be asking to happen when this happens? Would you make a complaint?....
To make it worse he then gives me a epic rub down
