Advice, please

[tikay]

Thanks Mr 3103.

I tried contacting Apple Support - I can schedule a 'phone call, they ring me at an agreed time. When I went to the Page it was the American version, & had the USA Time Zones listed, with no way or changing it to the UK version.   

I've now found that I cannot use the "Message" facilty on my i-Pad, which I normally use a lot, every single day. It requires me to log-in, & won't accept my new log-in details.

FFS.

[tikay]

and then - via a google search "phishing email apple id" i found this page
http://www.tuaw.com/2014/01/17/beware-of-this-apple-id-phishing-scam/


which includes THIS line Apple will NEVER ask you to click on an embedded link in an email to go to a "Verify Now" website

and this https://www.staysmartonline.gov.au/alert_service/alerts/apple_id_account_holders_targeted_by_double_chance_phishing_email

Bastards!

Thanks for your help.

Sheesh, that was close. I had the form all filled in, did everything except press "SEND". (Or more accurately, "Complete Apple ID Verification").

[Graham C]

As a rule, these things are always scams and if in doubt, go to the site direct and see if you can log in.  Apple would never ask you for your card number, exp date and cvv number.

Typical emails going around at the moment include the Apple one, Amazon, DHL and other delivery companies, Emails "from friends" claiming to be held hostage in a different country and need money to be set free, penis enlargements, Your Order #253736 (random numbers) and many more.

The bottom line is that if you're not expecting it, don't click on anything in the email.

[Graham C]

and then - via a google search "phishing email apple id" i found this page
http://www.tuaw.com/2014/01/17/beware-of-this-apple-id-phishing-scam/


which includes THIS line Apple will NEVER ask you to click on an embedded link in an email to go to a "Verify Now" website

and this https://www.staysmartonline.gov.au/alert_service/alerts/apple_id_account_holders_targeted_by_double_chance_phishing_email

Bastards!

Thanks for your help.

Sheesh, that was close. I had the form all filled in, did everything except press "SEND". (Or more accurately, "Complete Apple ID Verification").

Unforunately, you may not have to even press the send button.  I'm pretty sure I filled out a genuine form on a site once and put my phone number in but decided to close it without sending, next thing, I got a phone call about it. 

Perhaps someone else could confirm that this is possible

[tikay]

and then - via a google search "phishing email apple id" i found this page
http://www.tuaw.com/2014/01/17/beware-of-this-apple-id-phishing-scam/


which includes THIS line Apple will NEVER ask you to click on an embedded link in an email to go to a "Verify Now" website

and this https://www.staysmartonline.gov.au/alert_service/alerts/apple_id_account_holders_targeted_by_double_chance_phishing_email

Bastards!

Thanks for your help.

Sheesh, that was close. I had the form all filled in, did everything except press "SEND". (Or more accurately, "Complete Apple ID Verification").

Unforunately, you may not have to even press the send button.  I'm pretty sure I filled out a genuine form on a site once and put my phone number in but decided to close it without sending, next thing, I got a phone call about it. 

Perhaps someone else could confirm that this is possible

I just deleted all the info I had insrerted on the Form, & then closed the page.

I've now realised I had TWO e-Mails from, or supposedly from, Apple about this, both @ 05.58 this morning.

One was from "i-Cloud Support", the other from "Apple UK", so that suggests that either they are genuine, or that they have somehow already compromised my Account.

The 2 e-Mails are ALMOST identical, but differ slightly.

[Jon MW]

As a rule, these things are always scams ...

If you stick with this you'll almost never have a problem

[tikay]

The differences are highlighted.


This email is to warn you that your Apple ID (deleted) has been temporarily locked until we can validate your Apple Account information on file. This is a security measure to secure your Apple Account from unauthorized access. We apologise for any inconvenience.
You will be unable to use iCloud sync or the iTunes & App Store until you update your Apple ID details on file, we ask you to finish validation as soon as possible. Failure to update your account details within a 24 hours can cause deletion of your Apple ID to protect our users.

How do I validate my Apple Account and unsuspend my Apple ID?
Just proceed to the link below to verify your Apple ID. Sign in using your Apple login and password, then follow the prompts.

>> Validate My Apple Account Details

When using Apple products and web services, you’ll still sign in with your main e-mail address as your Apple ID.

If you have questions or need assistance, visit the Apple ID Support website.


-----

This e-mail is to warn you that your iCloud ID (deleted by me) has been temporarily restricted until you can validate your Apple Account details on file. This is a security measure to protect your Apple Account from unauthorized use. We apologise for any inconvenience.
You will be unable to use iCloud sync or the iTunes & App Store until you validate your Apple ID ownership, we urge you to finish this as soon as possible. Failure to update your account details within a 74 hours can lead to termination of your Apple Account to protect our system from abuse.

How do I verify my Apple ID and unsuspend my Apple ID?
Just click the highlighted link below to verify your ID. Sign in using your Apple ID and password, then follow the instructions.

>> Validate My Apple/iCloud ID

When using Apple devices and services, you’ll still sign in with your main email address as your Apple ID.

If you have questions or need support, visit the Apple Account Support site.

[Graham C]

Ignore the emails, and go to apple.com or itunes directly and see if you can log in.

These emails are designed to get you clicking the links in them, then they steal all your money.

My folks are like this "Oh it's from my bank, it must be true", no it's not, they never ask you for things like this, don't click the links.

Whilst I'm at it, don't install shopping toolbars or crappy smiley programs either, you don't want them on your machine either.  I spent most of yesterday clearing down my mums laptop that was full of crap, she never put it on there of course.....

[tikay]

Ignore the emails, and go to apple.com or itunes directly and see if you can log in.

These emails are designed to get you clicking the links in them, then they steal all your money.

My folks are like this "Oh it's from my bank, it must be true", no it's not, they never ask you for things like this, don't click the links.

Whilst I'm at it, don't install shopping toolbars or crappy smiley programs either, you don't want them on your machine either.  I spent most of yesterday clearing down my mums laptop that was full of crap, she never put it on there of course.....

I did that, & it worked OK.

I'm going to visit the Apple Store in Kingston today or tomorrow, (where I purchased it) & show them the e-Mails, & see what they say.

[AndrewT]

I think it's despicable how these scammers target the elderly and vulnerable.

[RED-DOG]

Is this your new diary?

[tikay]

Is this your new diary?

You can talk, with all your "ooh, help, I've got a new phone & it does not do EXACTLY what I want" threads galore. Average length 15 pages.

[RED-DOG]

Is this your new diary?

You can talk, with all your "ooh, help, I've got a new phone & it does not do EXACTLY what I want" threads galore. Average length 15 pages.

So how do you like my shoes?

[tikay]

Is this your new diary?

You can talk, with all your "ooh, help, I've got a new phone & it does not do EXACTLY what I want" threads galore. Average length 15 pages.

So how do you like my shoes?

Much more comfortable than mine.

[RED-DOG]

Is this your new diary?

You can talk, with all your "ooh, help, I've got a new phone & it does not do EXACTLY what I want" threads galore. Average length 15 pages.

So how do you like my shoes?

Much more comfortable than mine.

Perhaps it's just that my laces are looser.