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Author Topic: DTD poker site on windows 8.1 help needed..  (Read 1252 times)
LeeMcshane
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« on: December 23, 2014, 11:54:36 PM »

Hi guys,

Ive just bought a new laptop with windows 8.1 on. Now im having trouble loading up the DTD poker site....It just keeps stang white and not loading. Any help would be great as i heard the new windows 8.1 is a pain in the arse but i would like to  how i can sort this.

Thanks

Lee
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The only difference between praying in a Church and praying at the poker table is that when you pray at the poker table you really mean it.
LeeMcshane
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« Reply #1 on: December 24, 2014, 08:00:48 AM »

Doesnt matter now ive fixed it
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The only difference between praying in a Church and praying at the poker table is that when you pray at the poker table you really mean it.
Gemini Kings
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« Reply #2 on: December 24, 2014, 08:17:46 PM »

I recently got a new laptop and when I tried downloading DTD Poker my MacAfee Anti Virus software gave me warnings that DTD contained spyware and risky elements etc.

 I got a similar warning when I attempted to download 888 Poker.  So I haven't downloaded either site.

I had no such warnings when I download PokerStars.

I wonder why DTD software has to contain these elements.

I remembered that when I tried to shut down my old laptop after playing on DTD I would get a message stating that DTD software was running even though I had exited from the programme. I was unable to shutdown my laptop by normal means due to DTTD software running in background. I had to hold the power button down to turn off which is not ideal.

Has anyone else experienced similar?
« Last Edit: December 24, 2014, 08:21:50 PM by Gemini Kings » Logged
vegaslover
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« Reply #3 on: December 24, 2014, 08:45:45 PM »

DTD wouldn't load for me either today, I also have windows 8.1

Happens a lot with DTD poker client though. Do not really know why as other ipoker clients load fine
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Karabiner
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« Reply #4 on: December 28, 2014, 06:35:32 PM »

I've not been able to login to dtd online for about six months now.

I spoke to support live at the club (after about a dozen futile exchanges of e-mails online) and she gave me a new login to use and also told me that I can only login when I'm running IE and nothing else.

Since I never use IE it all seems like too much effort so I've given up.

What I don't understand is that it ran perfectly for me until around six months ago.
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vegaslover
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« Reply #5 on: December 28, 2014, 07:45:34 PM »

I've not been able to login to dtd online for about six months now.

I spoke to support live at the club (after about a dozen futile exchanges of e-mails online) and she gave me a new login to use and also told me that I can only login when I'm running IE and nothing else.

Since I never use IE it all seems like too much effort so I've given up.

What I don't understand is that it ran perfectly for me until around six months ago.

hmmm

Why should what browser you use matter, the software is stand alone?

I only use chrome but have IE loaded in case I need a back-up
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Nicola Dusk Till Dawn
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« Reply #6 on: December 29, 2014, 11:42:00 AM »

Hi Guys

Sorry to hear that you are experiencing these issues.

When the client continues to run in the background please press Ctrl + Alt + Delete and close down the process casino.exe to exit it altogether and this clears the problem (not ideal but better than leaving the programme running when switching off).

I don't know why you were told that it must be IE I can only think they mean ensure you have the latest IE version (or whichever browser you use).

In terms of the anti virus telling you that there are unsecurw elements you shouldn't receive this error however it does appear for some reason. It's hard for us to advise here as I know players don't want to ignore these messages.

I can guarantee that DTD are doing everything we can to improve the service to players and promise we will keep working to make the whole DTD experience much better after these few hiccups Smiley

Keep the faith, Nicola Smiley
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