expectations of a dealer? (birmingham gala)

[RED-DOG]

Quote "...dealers are quite entitled to look at players folded cards..."

My response would be NO, NEVER!

I've had a couple of occasions where this has happened to me, and I always make a point to the dealer and TD that this should not be allowed.

I disagree, The dealer looking at folded cards are our best defence against collusion.

Of course the dealer should not comment on the folded cards unless he suspects foul play

[dik9]

Too right Rich, Vin is a top guy. Hope he was alright after that episode. 

Yeah he is fine thanks, just a bit shocked...as anyone would be!
A few Italian swear words flew about though in the staffroom

[the bus]

I disagree, The dealer looking at folded cards are our best defence against collusion.

There may be some case for this provided that....

A/ Dealers were given some training as to what to look for (besides AA and KK being mucked)

B/ Dealers were not allowed to play in the card room on their days off.


For the time being, I'll continue to scream bloody blue murder if my mucked cards are looked at in Cincinnatis.
These dealers having a look-see might be playing against me the following night.

Everyone knows I haven't got any friends so who am I gonna collude with. 

[dik9]

As stated he is a very experienced dealer (but it may have been more to do with boredom than anything to be fair, in which case it is unnaceptable)

And as a licensed member of staff not allowed to play anywhere

[turny]

I was getting quite annoyed with one lady when there were two tables left, who kept limping and then someone would raise and she would show her cards to the guys sitting next her and ask what she would do, (it was obvious she was going to fold) but she kept doing it every hand and I had to keep mentioning that if she showed the cards to one other person on the table she would have to show them to all of us. I don't find anything wrong with a bit of banter with the dealers within reason, but them to call you a 'raising station/calling machine etc' each round  when it is your turn is unacceptable.

Anyway, you boys missed the real fun, when on the final table in a blind vs blind situation, the SB limped, and the BB raised, the SB then said, "All-in," and went to move his chips before saying, "joking," and flipping over a 72off. The dealer took it rightly as a verbal declaration and the BB made a brave call with pocket nines. (When I say it's a brave call, it's because apparently the small blind might just be a hitman for the Triads.) He didn't take this ruling from the dealer too well, and was escorted out of the building. I ended up finishing third, hit a couple of lucky hands, then got outdrawn with AJ vs AT and JJ vs QJ (though the poker gods teased me on the flop with KQT flop giving me a royal flush draw) in consecutive hands. Straight after I was out, they chopped it.

Most fun of the night though was when ifm moved all-in blind in 2nd position on my BB and I called blind and my  held up against his     

Anyway, despite your reservations about the dealers, I hope you itb boys come back soon. (I was devasted I was not told I was rubbish at anytime)

well done on your 3rd place mate.
yes we will return dont get me wrong i enjoy the competition which was well run by richard just thought it was let down by the antics of one dealer.

i know the lady your on about and she was doing that on my table. after 4 limpers i raised 700 on the bb with A8 to take the blinds only for her to hold her hand for all to see deciding what to do and the guy next to her said if id of had one of them id gone all in lol. so instead maybe folding she called and proceeded to call be down to the river and out kicked me with A9.
a tad naughty i know but it was the bad play of myself refusing that her ace was bigger than mine !

[turny]

under no circumstance do i want this post to look like an attack on richard or that im digging at his tournament running. id like it known that the tournament was well run,tables were balanced efficiently and correctly.chips were changed up at right times and as a tournament director he was overseeing the play regularly.
the only thing that disappoints me is that richard allows a dealer to behave like but i can see how tough it may be to eradicate this with the circumstance richard explained.

i understand the "new attitude" that casinos are trying to adopt and want the dealers to be customer friendly but im sorry this dealer wasnt being customer friendly.he may have been b to a couple of players on his table that were obviously his mates but he was more rude and abusive with his comments to more newer players which i think defeats the idea of encouraging players to return to the cardroom.

i have been a bookie for a large part of my working life and have been on and have trained many courses in customer service and i cant imagine saying to a customer whose just putting his last £20 on a horse after doing the rest his money "lol do you want to kiss this note goodbye before i put it in my satchel?"
i think the guy would realise i was mugging him off dont you?

as for looking at cards im sorry i dont think this is necessary especially with no evidence of collution or any request for this by another player on the table.
i dont for one second think this dealer was looking for any form of collusion i just think he was looking so he could see who folded what to see if his mate who was playing had bluffed successfully or not.and with the faces he was pulling while he was looking suggested he would do well in a gurning competition

as for taking the blind out of a winning hand i understand this may speed things up but i feel if i won the pot i want to recieve the full amount if only for a few seconds of which i think imentitled to and if i was on the table i would request the dealer stopped doing it.
im not sure whether i have come across dealers doing this before or not but i dont think its a widespread casino dealer thing.

i have no problem with card rooms being friendly and i love a bit of trash talk and banter at the table and give as good as i get but i think the line is crossed when the dealer gets involved.
whether the buy in is £30 or £3000 it should be no different the rules should be the same.a good dealer runs the table keeps it moving and shows no favouratism and certainly shouldnt comment on a players actions.

looks like things got a bit out of hand after we left but im sure richard sorted them out correctly like any good TD does.(all in a nights work eh mate)

[dik9]

All taken on Board, and can completely understand where you are coming from.

The taking of blinds is an old school thing and something I agree with though, its like on blackjack, when someone has an 11 and hands over £20 and old school dealer will double for you as that is your intention and then give your change back. The action is going ahead regardless so therefore we do it out of courtesy. I cannot see why you want all the chips only to be giving your blind back? But if you mention to the dealer that you don't like it, then he won't take it, and everyone is happy.

Rude and abusive is definately something that needs to be addressed also his gurning Will have words!!

[ifm]

Was this chap called Tom?
The dealer on my first table was continually rabbit hunting after folks folded and when someone was dwelling up he would place his hand behind the pot and start to push it to the raiser before the other person had folded in a "your folding he's won" sort of way.
He didn't bother me at all as few things do dealerwise but i could see how these small things could annoy others.
Well done floppy, i see my doubling you up blind did the world of good ya big fish.
It was fun and i shall be coming back if only to get my revenge on the pillock that called my allin for all of his chips with J7 FFS!

[NoflopsHomer]

The only thing that actually annoyed me big time last night was when someone would raise, and then everyone folds and they would always show one card which was always an ace, surely the most pointless show ever. "Wooohooo, I've got an ace, I am the bee's knees."

P.S ifm - Watching that young lad with the iPod come to our table and proceed to donk off his entire 12k on our middle table in two hands, firstly after making a big raise and getting something between 3-1 and 4-1 to call and instead folding, then bluffing the rest the next hand on tilt with 7 high. Bloody hilarious.

[ifm]

Yeah daft play because when he went allin after the big pot he lost EVERYONE on the table knew he had rubbish and was steaming.

[londonpokergirl]

I had a go at a dealer at one of the london clubs, for looking at my cards i'd folded
and I told the TD who told him off , but it never stopped his attitude after that

Dealers should be courteous, friendly and knowledgable , but they should not look at cards unless there is a showdown situation or they fear collusion,but they should always get the TDs approval anyways

[the bus]

If they only ever look when collusion is suspected then looking becomes a kind of insult to the player.

AS RED_DOG says, it's has the potential to be a good defence against collusion.

If they have to check with the tournament director before looking at cards, it becomes impractical.

If there were a random check every now and then by a dealer, it wouldn't insult anyone (or be less likely to) and it may serve as a deterent.

I'll reitterate, not in places where the dealers also play please.