The worst ruling I have ever seen and it's me who has to be the victim

[StuartHopkin]

The dealers are only told to announce when the action changes, but they are told to follow the play with their hand.

I would love to comment on this thread but know this point will be raised in the supervisors meeting tomorrow, so will refrain until after the meeting. I am sure Simon will also comment after the meeting. 

Should your dealers look at a players cards when they scoop them in as he's away from the table?

Girdy you massive grass.

Lol, as if you didnt know the answer to that already.

[Girgy85]

The dealers are only told to announce when the action changes, but they are told to follow the play with their hand.

I would love to comment on this thread but know this point will be raised in the supervisors meeting tomorrow, so will refrain until after the meeting. I am sure Simon will also comment after the meeting. 

Should your dealers look at a players cards when they scoop them in as he's away from the table?

Girdy you massive grass.

Lol, as if you didn't know the answer to that already.

Just saying!

Dealers may have been trained to a high standard but obv standards slip after a while and bad habits are creeping in!

[MANTIS01]

Is it ok for me to look at my hole cards when I get back to the table after they've been dealt and the hand is already dead? Well, I don't really care whether it's ok or not because I'm looking at them cards 100% of the time.

[dik9]

Is it ok for me to look at my hole cards when I get back to the table after they've been dealt and the hand is already dead? Well, I don't really care whether it's ok or not because I'm looking at them cards 100% of the time.

No they should already be in the muck, even if they are identifiable they shouldn't be disclosed to anyone. Absolutely no point looking, no point asking and stop slowing the bloody game down 

[Girgy85]

Is it ok for me to look at my hole cards when I get back to the table after they've been dealt and the hand is already dead? Well, I don't really care whether it's ok or not because I'm looking at them cards 100% of the time.

No they should already be in the muck, even if they are identifiable they shouldn't be disclosed to anyone. Absolutely no point looking, no point asking and stop slowing the bloody game down 

So while a dealer is looking at a players dead cards is he/she fully concentrating on the action taking place??

[dik9]

Should your dealers look at a players cards when they scoop them in as he's away from the table?

Absolutely not, and they will get bollocked if we ever catch them

I refer the Rt Honorable Gentleman to the answer previously stated.

If you had said something to the TD at the time rather than on a forum a couple of days later then maybe we could try and nip this in the bud.


EDIT: there may well be a legitimate reason for the dealer to look at a particular card, for instance if it is marked but in general there should be no other reason.

[thetank]

Is it ok for me to look at my hole cards when I get back to the table after they've been dealt and the hand is already dead? Well, I don't really care whether it's ok or not because I'm looking at them cards 100% of the time.

Is +EV as if you see T3o and board comes TTTxx and there's two players raising each other it gives you sick mad info

[Girgy85]

Should your dealers look at a players cards when they scoop them in as he's away from the table?

Absolutely not, and they will get bollocked if we ever catch them

I refer the Rt Honorable Gentleman to the answer previously stated.

If you had said something to the TD at the time rather than on a forum a couple of days later then maybe we could try and nip this in the bud.


EDIT: there may well be a legitimate reason for the dealer to look at a particular card, for instance if it is marked but in general there should be no other reason.

I'd paid £336 to play a poker comp!! Do u think I wanna get outta my seat to go tell the td that their dealers are looking at peoples cards without good reason!!

And it only came back to my mind when looking at this thread!! Which happens to be on a poker forum which discusses poker related topics!!

[dik9]

Girgy, I do understand where you are coming from. But please tell me that you can understand my point. I would hate for a dealer to do this in a comp I was playing and would immediately inform the TD. When we have to read about this sort of thing on a forum (especially when it refers to a comp that we were running) it is rather infuriating.

I can completely understand a forums population discussing rules, it's par for the course ....... we probably get around 20 floor calls a comp, so it makes sense that sometimes a decision may not sit well. But when you are talking about the behavior of our dealers, it would be much more productive to tell us directly. Then discuss on a forum about the poor standard etc. At least we can reply with a pro active response, or we can be slagged off for doing nothing. But when we find out something like this on days when the cardroom is closed, how would you want us to deal with it?

And whilst we are talking about the lack of standards, when dealers read things like this

youre comparing apples and pears george. Vegas attracts smart dealers who mostly play the game, dtd attracts mostly local semi attractive skanks from the estate that dont have a brain, obv there gonna miss loads of stuff, whose gonna want to deal in front of leering blokes and listen to "four king ten" haha everynight for close to min wage.

Do you think that comments like this would help them aspire to high standards?

[thetank]

Cheers for the feedback Girgy, do you remember which dealer it was as I'd really like to follow that up.

fyp

[dik9]

Was actually hoping for a pm

[thetank]

Was actually hoping for a pm

Which font would you prefer your customers used?

[dik9]

Was actually hoping for a pm

Which font would you prefer your customers used?

ANYTHING EXCEPT BLUE COLOURED

[thetank]

good point actually

Cheers for the feedback Girgy, could you shoot me a pm with which dealer it was as I'd really like to follow that up.

fmfyp

[skolsuper]

Personally I think the dealers at DTD and in most places I've played are excellent. Recently there was a thread posted asking if people had any common criticisms of dealers. Obviously there are some little niggles and pet hates I might have posted but I didn't want to post anything negative because I think the dealers on whole do a great job and I am constantly impressed by the pride they take in their work. Having worked in a supermarket and in the public sector I've seen people who take no pride in their work and hate their relatively easy jobs/lives as a result, so it's nice to see.

Basically, just wanted to add a bit of positive feedback. I'm pretty sure most people who come through the doors feel the same way but because standards are so high at DTD people don't feel the need to comment when things are good.