Big boo boo, PokerRoom in doo doo

[totalise]

-pokerroom is a disgusting site. I tried to deposit $1k for the pokerroom grand tourney, and it was debited from my neteller account seven times, and only $1k hit the pokrrooom account. Took me 3 months to get my money back. scumbags

[snoopy1239]

To both bring this matter to your attention once again and draw your eyes to the following article...

http://www.blondepoker.com/index.php?q=node/6409

I am happily going to bump this thread.

[RED-DOG]

Write on Snoops!!

[barhell]

well deserved bump there

[thetank]

As major scandals go, this one is pretty half-assed.

So there's a massive 300% overlay in a comp. Does everyone who enters one of these mega valooo comps truly believe that "guaranteed" actually means guaranteed? Are we all really disillusioned now?

I'm not.

Yeah the poker site went about things the wrong way, dipping into everyones account to get the money back. If someone gives you £10k on a Monday though, then punches you in the face and takes £9k back on Tuesday, does the world really have to care that much?

[thetank]

It is nice to see the internet being used as an equlizing medium though.

You've been wronged, you reach thousands of people who shame the people involved into righting that wrong.

My worry is that I have to read 300 copycat threads next month, minor grievances being "outed"

No change there then

[RED-DOG]

If someone gives you £10k on a Monday though, then punches you in the face and takes £9k back on Tuesday, does the world really have to care that much?

I don't know tank, but if it doesn't, it should.

[byronkincaid]

My worry is that I have to read 300 copycat threads next month, minor grievances being "outed"

Man you're right that's a big worry. I'm gonna have to add it to my long list of things to worry about and it's going to be somewhere near the top of that list I tell ya. I don't have enough hours in the day as it is with all the things I have to worry about and now I've got to read 300 extra threads a month about people's minor grievances. How inconsiderate of these people. Don't they realise that I have a million and one other things to do without having to read about the little problems they're having with internet gambling sites.

If only they would ban these poker forums, I'd be rich I tell ya!

Bastards.

[thetank]

With all the toungue in cheekiness going on, people are going to start talking.

[totalise]

My worry is that I have to read 300 copycat threads next month, minor grievances being "outed"

Man you're right that's a big worry. I'm gonna have to add it to my long list of things to worry about and it's going to be somewhere near the top of that list I tell ya. I don't have enough hours in the day as it is with all the things I have to worry about and now I've got to read 300 extra threads a month about people's minor grievances. How inconsiderate of these people. Don't they realise that I have a million and one other things to do without having to read about the little problems they're having with internet gambling sites.

If only they would ban these poker forums, I'd be rich I tell ya!

Bastards.

awesome post.

[byronkincaid]

Another person who really ought to read "how to win friends and influence people"

http://forumserver.twoplustwo.com/showflat.php?Cat=0&Number=8642470&an=0&page=0&vc=1

[boldie]

Another person who really ought to read "how to win friends and influence people"

http://forumserver.twoplustwo.com/showflat.php?Cat=0&Number=8642470&an=0&page=0&vc=1

but he's a gazilionaire..he doesn't want to be popular

[Suited_Jock]

The founder / Owner of Pokerroom replied today on RGP



   
New postPosted: Wed Jan 03, 2007 11:12 pm    Post subject: PokerRoom.Com Founder/Owner Speaks Out    Reply with quote
Copied and pasted from his post to RGP earlier today:

"Ladies and gentlemen, please put down your pitchforks and torches for a
moment and hear me out.

Looking back at the response we have had since running the Christmas
Tournament, we felt it was necessary to provide our players with a
resolution and an explanation to the situation we have encountered.

On December 16th, PokerRoom.com held a tournament advertising a flat
screen HDTV valued at $2,000 and other prizes including PokerRoom.com
merchandise. All promotional information given out to players stated
the above information; players were able to view this in the promo
section, through e-mails, and on the registration page.

Surely we would have mentioned it in our marketing if we had _planned_
for the tourney to have a $19,000 added cash bonus? If we deliberately
wanted to "lure" people in with that cash, as some posters have
suggested, shouldn't we at least have mentioned that sum in our ads?

The fact is that on the day of the tournament, a software glitch caused
the information in our game client to change to read that this
tournament was a $19,000 guaranteed tournament, though all other
promotional and tournament info pages still stated that the
tournament's first prize was a flat screen HDTV valued at $2,000.

After the tournament, our staff discovered the error and attempted to
correct it by removing the sum that wasn't supposed to be there. At
the time it must have seemed like the natural thing to do, just like
they would have _added_ the same sum if it instead had been missing
from the prize pool.

We do realize that there are downsides to this solution, and have since
reconsidered. **We have paid these players in full as of today January
3 and have taken the necessary steps to prevent a situation like this
from happening in the future.** We would like to sincerely apologize to
our affected players for the inconvenience this has caused them.

Personally speaking, however, I must say that I'm a little disappointed
to see so many being eager to jump on the bandwagon of hate, without
first investigating the facts or background of the situation. It seems
that some people just want to read the things that support their
already formed picture of "the big, bad corporation ripping off the
little guy". But things aren't always that black and white in reality.

Over the almost 8 years that we have run PokerRoom.com we have made
mistakes, a lot of mistakes even. But I can honestly say that we have
never deliberately ripped off any of our customers.

Sincerely,
Oskar Hornell
Founder of PokerRoom.com"

Let me just say that I'm glad they paid the players back. I'm not even going to get into it about how he should be groveling for forgiveness and so forth, but I'll give a link to RGP's response (put your protective gear on)

http://groups.google.com/group/rec.gambling.poker/browse_frm/thread/5c98c90526f7cd35/f940ada6216eb4a9?lnk=gst&q=pokerroom.com&rnum=1&hl=en#f940ada6216eb4a9
_________________

[tikay]

Player Pressure Pays.

[NoflopsHomer]

"Bandwagon of Hate?"

Is that from the people who brought you the "Axis of Evil"?

What next? A "Toaster of Death?"


Actually I'd like to see that.