Another great effort from customer support.

Dewi_cool

Hero Member

Offline

Posts: 9972

Dusk Till Dawn - It's like going home

Re: Another great effort from customer support.

« Reply #90 on: February 09, 2007, 11:52:54 PM »

Quote from: Royal Flush on February 09, 2007, 11:05:13 PM

Quote from: Dewi_cool on February 09, 2007, 11:00:30 PM

No1 Luckbox, I suppose Ive been called worse

lol was wondering when you would post! Kev explains it best "he's welsh"

load of sh...... .much rather if it was said to my face not behind my back. just shows everyone needs to be carefull, was i short? was i miles ahead, does it make a difference? can we just be nice? probably not.

I am a luckbox? Huh?


	Logged

The very last hand of the night goes to Dewi James, who finds ACES and talks Raymond O’Mahoney into calling his all-in preflop bet of 15k. “If I had AQ, I’d call!” says Dewi. Raymond calls holding pocket 66’s.

Royal Flush

Hero Member

Offline

Posts: 22690

Booooccccceeeeeee

Re: Another great effort from customer support.

« Reply #91 on: February 09, 2007, 11:53:57 PM »

Quote from: I KNOW IT on February 09, 2007, 11:42:04 PM

Quote from: AlrightJack on February 09, 2007, 07:26:29 PM

OK, we have looked into it further and have discovered the reason for the banning. Ahmed's comment that the offence took place at 02.15.02 on 02/02/07 was incorrect. That was merely the time the ban was affected. The reason for the banning was a result of the following table chat which took place the night before on 01/02/07. I doubt whether Kev would have any complaint over receieving a ban for what he had said - multiple uses of the F word. So kev has basically asked to have his account closed over a misundersatnding of when the offence took place. Had he called me when he said he was going to, I'm sure all of this could have been avoided. LOLOLOL

The following text has been censored to protect minors and those easily offended by the F-word (Phil Laak included)

Feb 1, 2007 1:12:15 AM Colch-Kev stop fu**in moaning

Feb 1, 2007 1:13:19 AM Texas_Dali no one asked you railbird

Feb 1, 2007 1:13:56 AM Colch-Kev hush shortstack

Feb 1, 2007 1:14:40 AM Flush Royal lol 4 way all in on my final

Feb 1, 2007 1:14:48 AM Flush Royal AK AK TT and Dewi had QJ

Feb 1, 2007 1:14:50 AM Flush Royal he hit 2 pair, lol

Feb 1, 2007 1:15:06 AM Colch-Kev shippppppppppppppp

Feb 1, 2007 1:15:14 AM TheClaimer he is #1 luckbox on the net

Feb 1, 2007 1:15:18 AM Flush Royal how he get QJ in 4 ways

Feb 1, 2007 1:15:28 AM Colch-Kev he's welsh

Feb 1, 2007 1:15:32 AM Flush Royal lol

Feb 1, 2007 1:15:53 AM -foz- yessssssssssssss

Feb 1, 2007 1:15:56 AM Cantona09 well done all

Feb 1, 2007 1:16:05 AM Colch-Kev he must be massive chip daddy

Feb 1, 2007 1:16:17 AM -foz- u2

Feb 1, 2007 1:16:28 AM oldrock wd all gg

Feb 1, 2007 1:16:44 AM BOXSTER2 congrats all

Feb 1, 2007 1:16:50 AM -foz- hey old

Feb 1, 2007 1:17:00 AM Flush Royal ffs he doubles on me

Feb 1, 2007 1:17:09 AM Colch-Kev LOL

Feb 1, 2007 1:17:10 AM Flush Royal i raise A5 he pushes i call, comes AxxKK

Feb 1, 2007 1:17:23 AM Flush Royal he had KQ

Feb 1, 2007 1:17:24 AM -foz- gg wp

Feb 1, 2007 1:17:48 AM hotshot2k3 nh

Feb 1, 2007 1:17:58 AM S007R cheers bud

Feb 1, 2007 1:18:31 AM TheClaimer kev u like the cure?

Feb 1, 2007 1:19:46 AM Colch-Kev yep, big fan of robert smith

Feb 1, 2007 1:20:37 AM TheClaimer flushy, did i leave my fone charger at yours

Feb 1, 2007 1:20:46 AM TheClaimer what about sqeeze?

Feb 1, 2007 1:20:55 AM Colch-Kev fkin love squeeze

Feb 1, 2007 1:21:00 AM Flush Royal dunno

Feb 1, 2007 1:21:01 AM TheClaimer my fav band

Feb 1, 2007 1:21:07 AM Flush Royal yeah u did

Feb 1, 2007 1:21:08 AM TheClaimer is it in socket

Feb 1, 2007 1:21:11 AM TheClaimer sigh

Feb 1, 2007 1:21:13 AM Flush Royal cat has it

Feb 1, 2007 1:21:18 AM Texas_Dali nh

Feb 1, 2007 1:21:18 AM Texas_Dali gg

Feb 1, 2007 1:21:20 AM Colch-Kev there goes the fu**ing donk

Feb 1, 2007 1:21:36 AM Texas_Dali ohhh railbirds

Feb 1, 2007 1:21:39 AM Texas_Dali always chirping

Feb 1, 2007 1:21:48 AM Texas_Dali never actually playing

Feb 1, 2007 1:21:54 AM Colch-Kev so long tex, now F**KOFF

Feb 1, 2007 1:22:26 AM TheClaimer i got all these women to reply to, and no battery

Feb 1, 2007 1:22:28 AM Texas_Dali make it deep into tourney then talk shiit

Feb 1, 2007 1:22:29 AM TheClaimer sods law

Feb 1, 2007 1:22:49 AM Colch-Kev Tex, saddle up and F**KOFF

Feb 1, 2007 1:23:40 AM colinhh vn

Feb 1, 2007 1:23:42 AM Colch-Kev shippppppppppppppppppppppp

Feb 1, 2007 1:23:54 AM Fionn087 gl butty

Feb 1, 2007 1:24:30 AM pokerprome n1

Feb 1, 2007 1:24:44 AM Jazzdiva ty

Feb 1, 2007 1:25:28 AM ShepeMode .

Feb 1, 2007 1:25:48 AM TheClaimer im going to see tony bennett this year

Feb 1, 2007 1:26:37 AM TheClaimer suited up

Feb 1, 2007 1:26:52 AM Colch-Kev i went to rat pack trib concert in vegas last year...fkin awesome

Feb 1, 2007 1:26:53 AM TheClaimer will be my highlight of year for sure

Feb 1, 2007 1:27:21 AM Colch-Kev the dean martin geezer was fkin mustard

Feb 1, 2007 1:28:38 AM TheClaimer yeah i bet

Feb 1, 2007 1:28:55 AM TheClaimer gonna try and make darts this year also

Feb 1, 2007 1:29:00 AM TheClaimer purfleet

Feb 1, 2007 1:29:40 AM Colch-Kev glorified pi$$ up

Feb 1, 2007 1:29:46 AM TheClaimer yep

Feb 1, 2007 1:29:49 AM TheClaimer class

Feb 1, 2007 1:29:58 AM hotshot2k3 nh bully

Feb 1, 2007 1:30:09 AM bullypete ty

Feb 1, 2007 1:30:17 AM bullypete u thinking about calling

Feb 1, 2007 1:31:03 AM hotshot2k3 ya had 33

Feb 1, 2007 1:31:10 AM Colch-Kev flushys @rse is twitching, its bubble time

Feb 1, 2007 1:31:12 AM hotshot2k3 not really thinking too hard

Feb 1, 2007 1:31:17 AM bullypete lol

Feb 1, 2007 1:31:39 AM Colch-Kev he is such a fu**in rock at bubble stage

Feb 1, 2007 1:31:56 AM Colch-Kev worse than porty

Feb 1, 2007 1:32:19 AM Flush Royal knocked dewi out

Feb 1, 2007 1:32:44 AM Colch-Kev LOL how many left ?

Feb 1, 2007 1:32:51 AM Flush Royal 5

Feb 1, 2007 1:32:54 AM TheClaimer justice

Feb 1, 2007 1:34:18 AM bullypete aj

Feb 1, 2007 1:34:21 AM Basingboy lucky again

Feb 1, 2007 1:34:21 AM Colch-Kev JUSTICE

Feb 1, 2007 1:34:21 AM bullypete phew

Feb 1, 2007 1:34:28 AM hotshot2k3 good fold

Feb 1, 2007 1:34:31 AM Basingboy what ?

Feb 1, 2007 1:35:53 AM Colch-Kev JUSTICE, it was justice that his monster beat your bag of bollox

Good job it wasnt an APAT qualifier Grin

LOOLOLOL


	Logged

[19:44:40] Oracle: WE'RE ALL GOING ON A SPANISH HOLIDAY! TRIGGS STABLES SHIT!

Royal Flush

Hero Member

Offline

Posts: 22690

Booooccccceeeeeee

Re: Another great effort from customer support.

« Reply #92 on: February 09, 2007, 11:54:27 PM »

Quote from: Dewi_cool on February 09, 2007, 11:52:54 PM

Quote from: Royal Flush on February 09, 2007, 11:05:13 PM

Quote from: Dewi_cool on February 09, 2007, 11:00:30 PM

No1 Luckbox, I suppose Ive been called worse

lol was wondering when you would post! Kev explains it best "he's welsh"

Chill man! it was said there as no observer chat on Crypto is all.


	Logged

[19:44:40] Oracle: WE'RE ALL GOING ON A SPANISH HOLIDAY! TRIGGS STABLES SHIT!

tikay

Administrator
Hero Member

Online

Posts: I am a geek!!

Re: Another great effort from customer support.

« Reply #93 on: February 09, 2007, 11:55:19 PM »

Quote from: Royal Flush on February 09, 2007, 11:53:57 PM

Quote from: I KNOW IT on February 09, 2007, 11:42:04 PM

Quote from: AlrightJack on February 09, 2007, 07:26:29 PM

Good job it wasnt an APAT qualifier Grin

LOOLOLOL

Have them all shot. Now.


	Logged

All details of the 2016 Vegas Staking Adventure can be found via this link - http://bit.ly/1pdQZDY (copyright Anthony James Kendall, 2016).

Royal Flush

Hero Member

Offline

Posts: 22690

Booooccccceeeeeee

Re: Another great effort from customer support.

« Reply #94 on: February 10, 2007, 12:45:19 AM »

You got off lightly!

I was winding up the lobby rats by asking for the lobby to be closed. I was typing in "Close the lobby now" quite often. Note the speed of the replies i get.....

Host-James (00:17:31): Hi, you're through to James here @ Blue Square poker support. How can I help you today?

Flush Royal (00:17:59): Hi i am chat banned!

Flush Royal (00:20:34): ...

Host-James (00:23:03): Yes

Flush Royal (00:23:14): can i have my chat back please

Flush Royal (00:28:37): helloooooooo

Flush Royal (00:28:58): shall i e-mail these response times to Jamie Reeve? lol

Host-James (00:31:30): You can if you like, pehaps he'll put more than one member of staff on

Host-James (00:31:48): Why were you spamming the lobby?

Host-James (00:32:00): You have been advised in the past that this will lead to a ban

Flush Royal (00:32:00): boredom mainly

Host-James (00:33:10): Well I can't activate it, you are at permanent ban level

Flush Royal (00:33:34): LOL

Host-James (00:33:50): Is there anything else I can help you with, sir?

Flush Royal (00:33:52): all i said was close the lobby, didn't spam with any url or anything

Flush Royal (00:33:59): yeah you can take the ban off!

Host-James (00:34:16): You were doing it repeatedly, I am not taking the ban off

Flush Royal (00:34:25): lol why not?

Host-James (00:34:53): Because you ought to be permanently banned, instead, a month will have to be enforced

Flush Royal (00:35:06): LOL

Host-James (00:35:30): Was there anything else sir?

Flush Royal (00:35:35): did you sleep before coming in to work this evening?

At this point i lost my capability to talk to the manager as well! Never had a ban like that before.


	Logged

[19:44:40] Oracle: WE'RE ALL GOING ON A SPANISH HOLIDAY! TRIGGS STABLES SHIT!

Colchester Kev

Hero Member

Offline

Posts: 34178

Re: Another great effort from customer support.

« Reply #95 on: February 10, 2007, 12:50:04 AM »

JUSTICE


	Logged

Sleep don't visit, so I choke on sun
And the days blur into one
And the backs of my eyes hum with things I've never done

http://colchesterkev.wordpress.com/

kevshep2010@hotmail.co.uk

Royal Flush

Hero Member

Offline

Posts: 22690

Booooccccceeeeeee

Re: Another great effort from customer support.

« Reply #96 on: February 10, 2007, 12:50:42 AM »

Quote from: Colchester Kev on February 10, 2007, 12:50:04 AM

JUSTICE

WHAT IS THIS!


	Logged

[19:44:40] Oracle: WE'RE ALL GOING ON A SPANISH HOLIDAY! TRIGGS STABLES SHIT!

KingPoker

Complete and utter luckbox
Hero Member

Offline

Posts: 4658

CHAMPION OF EUROPE!!!!!!!

Re: Another great effort from customer support.

« Reply #97 on: February 10, 2007, 12:59:39 AM »

PMSL at your responses flushy. WD!


	Logged

CYMRU AM BYTH!

Join my fan club on facebook thumbs up

Voted Best Arse of Blonde bash 6!

snoopy1239

Hero Member

Offline

Posts: 33034

Re: Another great effort from customer support.

« Reply #98 on: February 10, 2007, 01:06:30 AM »

Quote

Colch-Kev (21:22:39): Ahmed, why is my chat suspended, i havent been on here for ages
Ahmed-Host (21:23:35): in the early hours of this morning someone must have sworn on your account if you havent used it for a long time.
Colch-Kev (21:24:16): i think they must have the wrong account mate, i havent played on blue square for a good while

Quote from: AlrightJack on February 09, 2007, 07:26:29 PM

The reason for the banning was a result of the following table chat which took place the night before on 01/02/07.

Kev, go sit on naughty step NOW!


	Logged

Royal Flush

Hero Member

Offline

Posts: 22690

Booooccccceeeeeee

Re: Another great effort from customer support.

« Reply #99 on: February 10, 2007, 01:28:43 AM »

Quote from: snoopy1239 on February 10, 2007, 01:06:30 AM

Quote

Quote from: AlrightJack on February 09, 2007, 07:26:29 PM

The reason for the banning was a result of the following table chat which took place the night before on 01/02/07.

Kev, go sit on naughty step NOW!

I nominate that picture for a caption comp!


	Logged

[19:44:40] Oracle: WE'RE ALL GOING ON A SPANISH HOLIDAY! TRIGGS STABLES SHIT!

action man

Hero Member

Offline

Posts: 10650

Re: Another great effort from customer support.

« Reply #100 on: February 10, 2007, 01:46:01 AM »

that was top notch rail bantor


	Logged

suzanne

Hero Member

Offline

Posts: 4069

Re: Another great effort from customer support.

« Reply #101 on: February 10, 2007, 04:58:12 AM »

Host-James (00:35:30): Was there anything else sir?

Flush Royal (00:35:35): did you sleep before coming in to work this evening?

CLASSIC


	Logged

portfolio

Hero Member

Offline

Posts: 1119

Re: Another great effort from customer support.

« Reply #102 on: February 10, 2007, 05:08:25 AM »

Quote from: Royal Flush on February 10, 2007, 12:45:19 AM

you really need to get out more kidda.

l i q .


	Logged

sofa----king

sofa----king
Hero Member

Offline

Posts: 3627

Re: Another great effort from customer support.

« Reply #103 on: February 11, 2007, 03:27:44 AM »

this is funnier than that guy who changed all the money values to make out he was playing bigger stakes lmao.,.,.,.,you been caught at it.,.,i think you should beg for forgivness from AHMED hes a top bloke real nice guy .,.,.be a man and say sorry.,.,.,,


	Logged

one two buckle my shoe,three four,i wish i had velcro

thetank

Hero Member

Offline

Posts: 19278

Re: Another great effort from customer support.

« Reply #104 on: February 11, 2007, 03:34:35 AM »

Quote from: byronkincaid on February 09, 2007, 07:55:13 PM

Quote from: Colchester Kev on February 09, 2007, 07:49:48 PM

The comments to Tex were out of order, but the transcript covers only the tail end of the conversation, regardless of which, IF your Customer Service advisor had been trained to a standard where he can relay correct information to a customer ie: the time of ban and date, All this could have been avoided.

I'm sure neither myself nor blue square will lose any sleep over my decision to delete them from my choice of poker sites.

Again, i repeat my apology for any embarrassment caused.
Fair Cop

FYP

Genious


	Logged

For super fun to exist, well defined parameters must exist for the super fun to exist within.

Pages: 1 ... 3 4 5 6 [7] 8

« previous next »