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Author Topic: anyone know how to speak to sky tv support?  (Read 4026 times)
henrik777
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« Reply #15 on: July 31, 2009, 07:49:27 PM »


PIN reminder
If you require a reminder of your Sky viewing PIN, please follow the steps below:
1. Press interactive on your Sky remote control.
2. Using the up/down arrows, select Sky Active and press select.
3. Using the left/right arrows, select Help Centre and press select.
4. Using the up/down arrows, select Sky PIN reminder and press select.
5. Follow the on-screen instructions to find your PIN.

Please note that this service is only available if you pay your Sky bill using Direct Debit or automatic credit card payments. Your Sky box will connect online at a freephone rate to provide you with your PIN reminder.

To reset your PIN:
1. Sign into www.sky.com/mysky.
2. Follow the Reset Sky TV PIN link within the Manage Profile section.
3. Choose a new four-digit PIN, enter the number in the two boxes to confirm your new PIN.


Sandy
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Ironside
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« Reply #16 on: July 31, 2009, 07:58:46 PM »


PIN reminder
If you require a reminder of your Sky viewing PIN, please follow the steps below:
1. Press interactive on your Sky remote control.
2. Using the up/down arrows, select Sky Active and press select.
3. Using the left/right arrows, select Help Centre and press select.
4. Using the up/down arrows, select Sky PIN reminder and press select.
5. Follow the on-screen instructions to find your PIN.

Please note that this service is only available if you pay your Sky bill using Direct Debit or automatic credit card payments. Your Sky box will connect online at a freephone rate to provide you with your PIN reminder.

To reset your PIN:
1. Sign into www.sky.com/mysky.
2. Follow the Reset Sky TV PIN link within the Manage Profile section.
3. Choose a new four-digit PIN, enter the number in the two boxes to confirm your new PIN.


Sandy

it doesnt work sandy i have tried
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boldie
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« Reply #17 on: July 31, 2009, 08:34:14 PM »

doesn't your pin nr stay the same even though you change cards?

it's the lLAST 4 digits of your viewing card BTW..not the first 4
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boldie
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« Reply #18 on: July 31, 2009, 08:37:28 PM »

Oh and if phoning and going through the IVR (nrs you have to press) just keep pressing the customer service one

08442 411 411 (UK) is their tel nr..Surely if you press any option often enough (for general cust support) you will get through to a person?
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« Reply #19 on: July 31, 2009, 08:38:25 PM »

What's the code for the german leather midget donkey spanking?
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Ironside
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« Reply #20 on: July 31, 2009, 08:38:52 PM »

doesn't your pin nr stay the same even though you change cards?

it's the lLAST 4 digits of your viewing card BTW..not the first 4

viewing card number changed when got new viewing card

pin number didnt and no idea what old view card number was
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Ironside
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« Reply #21 on: July 31, 2009, 08:39:38 PM »

Oh and if phoning and going through the IVR (nrs you have to press) just keep pressing the customer service one

08442 411 411 (UK) is their tel nr..Surely if you press any option often enough (for general cust support) you will get through to a person?

when going through the system it cuts you off after it "solves" your problem
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boldie
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« Reply #22 on: July 31, 2009, 08:48:10 PM »

option 1
option 2
option 3

tel nr
post code
date of birth


gets you through to cust service (I just tried)

Jesus what a shit IVR ...it's quite simply shocking how such a big company can be soo terribly bad at call centres.
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boldie
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« Reply #23 on: July 31, 2009, 08:48:48 PM »

What's the code for the german leather midget donkey spanking?

Nr2
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« Reply #24 on: July 31, 2009, 08:57:28 PM »

0800 046 8857 should work and not cost a fortune. have to wait 'til tomorrow though as they've all gone home now which is a good sign as it probs means it's not just computers
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henrik777
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« Reply #25 on: July 31, 2009, 09:46:28 PM »


PIN reminder
If you require a reminder of your Sky viewing PIN, please follow the steps below:
1. Press interactive on your Sky remote control.
2. Using the up/down arrows, select Sky Active and press select.
3. Using the left/right arrows, select Help Centre and press select.
4. Using the up/down arrows, select Sky PIN reminder and press select.
5. Follow the on-screen instructions to find your PIN.

Please note that this service is only available if you pay your Sky bill using Direct Debit or automatic credit card payments. Your Sky box will connect online at a freephone rate to provide you with your PIN reminder.

To reset your PIN:
1. Sign into www.sky.com/mysky.
2. Follow the Reset Sky TV PIN link within the Manage Profile section.
3. Choose a new four-digit PIN, enter the number in the two boxes to confirm your new PIN.


Sandy

it doesnt work sandy i have tried

I just tried to change it online and it seems to have worked fine for me.

Sandy
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« Reply #26 on: July 31, 2009, 10:21:25 PM »

Fk this shit, just buy your dad Wild Hogs on DVD and tell him to stfu.
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« Reply #27 on: July 31, 2009, 10:56:14 PM »

Fk this shit, just buy your dad Wild Hogs on DVD and tell him to stfu.


lmao Smiley
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« Reply #28 on: August 01, 2009, 01:27:55 AM »

Fk this shit, just buy your dad Wild Hogs on DVD and tell him to stfu.


your too balla

think i have it sorted

finally got it through at 12th time of asking on the boxes
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« Reply #29 on: August 01, 2009, 01:01:48 PM »

angrily

Post of the Day.

You are way too good for this place.

Even Tank is struggling to go the Bolty pace.
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