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Author Topic: my new hobby  (Read 1998 times)
gatso
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« on: April 23, 2010, 04:00:35 PM »

I've just acquired the complaints file from the now closed st james' hospital in london. lots of handwritten complaints and copies of the hospital's replies from the early '70s

should be pretty interesting, I've only read 2 so far. the first one is a man who claims that £2 was stolen from his wife's possessions after she died, the second is a complaint about a heavy footed night nurse wearing unsuitable footwear for when people are trying to sleep

I'm hoping to find something juicy
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Claw75
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« Reply #1 on: April 23, 2010, 04:53:52 PM »

Most 'interesting' complaint I ever saw when I was working at the Ombudsman's office was from a family of a guy who was a mental health in-patient.  He and his fellow patients had been out on a supervised trip and the guy somehow managed to swallow a snooker ball.
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« Reply #2 on: April 23, 2010, 04:55:00 PM »

Awesome, genuinely a little jealous.

If you turn the best of it into a chain e-mail, be sure to put the obligatory...

"This is 100% real!!!!!!"

If you don't then the e-mail servers will get confused and delete it.
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DaveShoelace
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« Reply #3 on: April 23, 2010, 08:40:20 PM »

I might try and get some of my old workmates to get me copies, but we had some classics back when I had a 'real job' at Norwich Union. My all time fave was a man called Mr Dastgir who genuinely wanted to settle a dispute over an endowment by arranging a fight between him and Norwich Union's 'best man'. 'We will fight like warriors of old, but Norwich Union is too scared and wants to protect fat cat and cow' was one of the lines from it I remember fondly.
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« Reply #4 on: April 23, 2010, 08:54:40 PM »

I might try and get some of my old workmates to get me copies, but we had some classics back when I had a 'real job' at Norwich Union. My all time fave was a man called Mr Dastgir who genuinely wanted to settle a dispute over an endowment by arranging a fight between him and Norwich Union's 'best man'. 'We will fight like warriors of old, but Norwich Union is too scared and wants to protect fat cat and cow' was one of the lines from it I remember fondly.

I don't why but I found this extremely funny.
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« Reply #5 on: April 23, 2010, 09:08:14 PM »

This thread has so much potential!

How on earth did you get that file Gatso?
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sovietsong
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« Reply #6 on: April 23, 2010, 10:30:06 PM »

see loads of complaints letters at work.  People actually complain about bank charges even though its in there terms and conditions 
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DaveShoelace
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« Reply #7 on: April 23, 2010, 10:32:36 PM »

see loads of complaints letters at work.  People actually complain about bank charges even though its in there terms and conditions 

Most of the time people complain about stuff they should have been aware of anyway. Every week I would get some daft 30 year old at Norwich Union complaining because we wouldnt let them cash their pension so they could buy a car or someink, bastards the lot of em.
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sovietsong
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« Reply #8 on: April 23, 2010, 10:34:19 PM »

see loads of complaints letters at work.  People actually complain about bank charges even though its in there terms and conditions 

Most of the time people complain about stuff they should have been aware of anyway. Every week I would get some daft 30 year old at Norwich Union complaining because we wouldnt let them cash their pension so they could buy a car or someink, bastards the lot of em.

had that last week, guy came in saying that it wasnt fair he couldnt get at his pension at 28, he had paid about £500 in lol.
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gatso
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« Reply #9 on: April 24, 2010, 08:14:22 AM »

This thread has so much potential!

How on earth did you get that file Gatso?

pure luck. it was used as packing for a load of silver and china I bought. I've only opened 4 of the 25 boxes so far so I'm hoping there'll be more goodies waiting for me
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« Reply #10 on: April 24, 2010, 10:22:59 AM »

This thread has so much potential!

How on earth did you get that file Gatso?

pure luck. it was used as packing for a load of silver and china I bought. I've only opened 4 of the 25 boxes so far so I'm hoping there'll be more goodies waiting for me

Are you doing a Lovejoy?
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Tonji
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« Reply #11 on: April 24, 2010, 11:44:27 AM »

This thread has so much potential!

How on earth did you get that file Gatso?

pure luck. it was used as packing for a load of silver and china I bought. I've only opened 4 of the 25 boxes so far so I'm hoping there'll be more goodies waiting for me

How's the antiques business going?
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Claw75
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« Reply #12 on: April 24, 2010, 12:33:30 PM »

My fondest memory of a complainant was a guy who had a beef with the jobcentre.  In short, he wanted to complain that they were not putting him forward for the right types of job - he was only interested in doing something at director level or above.  He also complained (in an appalingly put together letter) that they had had the cheek to suggest to him that he attend a course to improve his writing skills to help him get his CV and covering letters up to scratch. 

I phoned the guy up to tell him we wouldn't be investigating his complaint as there wasn't any evidence of wrongdoing by the jobcentre.  He said that I was evil and would surely burn in hell.  Nice man - wonder what he's doing now?

Another good one was the guy who complained to our office that aliens had inserted a microchip under his skin to track his movements, and that the government knew about it but refused to do anything.  He sent a copy of his Cambridge degree to prove he wasn't crazy.
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gatso
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« Reply #13 on: April 24, 2010, 12:55:09 PM »

How's the antiques business going?

going well thanks, opening shop number 2 next saturday. bigger furniture items and artwork leaving the first one for small items


Are you doing a Lovejoy?

see above
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« Reply #14 on: April 24, 2010, 06:45:16 PM »

I might try and get some of my old workmates to get me copies, but we had some classics back when I had a 'real job' at Norwich Union. My all time fave was a man called Mr Dastgir who genuinely wanted to settle a dispute over an endowment by arranging a fight between him and Norwich Union's 'best man'. 'We will fight like warriors of old, but Norwich Union is too scared and wants to protect fat cat and cow' was one of the lines from it I remember fondly.

lol F*** you data protection!
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