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Author Topic: 123-reg  (Read 1249 times)
Jamier-Host
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« on: October 29, 2011, 11:23:09 AM »

Hi.

Has anyone had any dealings with this company before?  I have recently encountered some of the most shambolic customer service I have ever had to suffer!

Unfortunately a subsequent Google search has unearthed reviews/comments such as:

123-reg "Useless customer service"

123-reg "F*ckers"

123-reg "Avoid 123-reg like the plague!"

123-reg "Avoid 123-reg at all costs! Useless and unknowledgable staff"

123-reg "123-reg is a complete rip off"

123-reg "Their customer service is the worst in history"

123-reg "AVOID AT ALL COSTS"


*sigh*
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kinboshi
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« Reply #1 on: October 29, 2011, 12:11:26 PM »

I use them, and have for 10 years without any problems, so haven't had to speak to their customer service.

What problems have you had with them? I only use them for domain registration and I'd imagine they're as good/bad as the others out there.
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dik9
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« Reply #2 on: October 29, 2011, 04:54:26 PM »

They are absolutely useless and expensive, switched to webhosting.uk.com and found it excellent however similar reviews to 123 http://www.webhostingjury.com/reviews/WebHosting_UK
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webfusion
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« Reply #3 on: November 01, 2011, 10:57:35 AM »

Hi

I work on behalf of 123-reg.

I am sorry to hear that you feel you have received bad support.

What I can tell you is that we have increased our support staff in terms of numbers and size and also launched a Live Chat support service which makes it easier for customers to get support from 123-reg.

If you have any outstanding issues please let me know your username or domain and I will be more than happy to help.


Regards,


Ricky
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kinboshi
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« Reply #4 on: November 01, 2011, 11:09:44 AM »

Google alerts ftw
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