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Author Topic: PPI Cold Calls  (Read 5496 times)
Dubai
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« on: April 27, 2012, 01:29:49 PM »

Anyone else receive these regularly?

I get about 2 a day saying i may be entitled blah blah blah, obviously never have had a bank loan so cant be true. Best way to handle them? I cant not answer my phone as I get plenty of different unknown numbers calling me about various things that I need to answer, and they seem to come from different numbers all the time anyway so cant always keep track.
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Marky147
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« Reply #1 on: April 27, 2012, 01:34:48 PM »

Yeah I get calls, emails and text messages, I'm probably only in the 2 a week bracket though. I just say not possible I'm due any and hang up.
 
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Dubai
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« Reply #2 on: April 27, 2012, 01:36:46 PM »

I googled some of the numbers and several people said since they put in a Car Insurance Quote online they been getting the calls. I just bought car the other day but cant drive so was trying several insurance firms for quotes, and since then been getting calls daily, how do i remove my number from their system?
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RED-DOG
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« Reply #3 on: April 27, 2012, 01:41:26 PM »

Anyone else receive these regularly?

I get about 2 a day saying i may be entitled blah blah blah, obviously never have had a bank loan so cant be true. Best way to handle them? I cant not answer my phone as I get plenty of different unknown numbers calling me about various things that I need to answer, and they seem to come from different numbers all the time anyway so cant always keep track.

Contact your provider and ask to be put on a no cold calls list.

I did. Problem (Almost) solved.
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Dubai
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« Reply #4 on: April 27, 2012, 01:42:43 PM »

Ah good idea, didnt know they could do that. How do they differentiate between a normal call and cold call? Some of the numbers even appear as mobile numbers now
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RED-DOG
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« Reply #5 on: April 27, 2012, 02:00:26 PM »

Ah good idea, didnt know they could do that. How do they differentiate between a normal call and cold call? Some of the numbers even appear as mobile numbers now

I think they just add your number to a list of people that have specifically requested no cold calls and then make the list available to cold callers.

If they call you after that, they risk having their service disconnected.

It's not foolproof, but my cold calls are down by ~ 95%.

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gatso
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« Reply #6 on: April 27, 2012, 02:04:30 PM »

register here http://www.mpsonline.org.uk/tps/index.html

28 days after you register it becomes illegal for them to call you. you may have to put up with the calls in the meantime
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Dino
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« Reply #7 on: April 27, 2012, 02:23:01 PM »

My line is registered with the tps but I still get a load of PPI calls,they are all pre recorded calls which are not covered by the service.Calls from overseas are also not covered.
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Nakor
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« Reply #8 on: April 27, 2012, 02:29:50 PM »

Ah good idea, didnt know they could do that. How do they differentiate between a normal call and cold call? Some of the numbers even appear as mobile numbers now

I think they just add your number to a list of people that have specifically requested no cold calls and then make the list available to cold callers.

If they call you after that, they risk having their service disconnected.

It's not foolproof, but my cold calls are down by ~ 95%.



And if you answer a cold call after going on the list with "Could I please have your company details as I am on the cold call register" the call ends quickly.
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Rod Paradise
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« Reply #9 on: April 27, 2012, 03:13:35 PM »

My line is registered with the tps but I still get a load of PPI calls,they are all pre recorded calls which are not covered by the service.Calls from overseas are also not covered.

But from the TPS site:

Quote
Organisations that use recorded phone message to try and sell or promote their products or services have to comply with the Privacy and Electronic Communications (EC Directive) Regulations 2003. These say that marketers who leave recorded phone messages must obtain prior consent from the subscriber before they can make such a call.

Where a subscriber receives a recorded phone message they haven't agreed to there may have been a breach of the regulations. If you are receiving recorded messages and have not given prior permission and can identify the organisation leaving the message, you can complain directly to the Information Commissioner's Office (ICO), who are the body responsible for enforcing the above regulation. Their details are:

So if you take a bit more time & answer the calls you can report them.

They're not as bad as those swindling bastards who call telling you your computer is infected with a virus, pretend they're from Microsoft & get you to hand over control of your computer. Can cost about £200 to get data back the shits remove, then you can't trust that they can't get back in. Obv I've not fallen for it but a couple of older folk in my area have.
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« Reply #10 on: April 28, 2012, 02:15:30 PM »

I used TPS a couple years back and barely get any calls now.
Before that the only effective way to stop some calls was to be very abusive down the phone, no classy but seemed to work
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sovietsong
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« Reply #11 on: April 28, 2012, 02:21:46 PM »

Just be polite IMO.  Ask them to remove your details.  I used to work at an outbound call centre and if people were abusive they got bombarded with all sorts of shit.

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Woodsey
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« Reply #12 on: April 28, 2012, 02:23:46 PM »

Just be polite IMO.  Ask them to remove your details.  I used to work at an outbound call centre and if people were abusive they got bombarded with all sorts of shit.


I'm always polite but you get the odd wanker who pushes too hard. Of course as a salesperson myself I know how to fuck with them if they piss me off  Cheesy
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sovietsong
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« Reply #13 on: April 28, 2012, 02:28:35 PM »

Just be polite IMO.  Ask them to remove your details.  I used to work at an outbound call centre and if people were abusive they got bombarded with all sorts of shit.


I'm always polite but you get the odd wanker who pushes too hard. Of course as a salesperson myself I know how to fuck with them if they piss me off  Cheesy

I just find it remarkable that people are abusive/rude etc to somebody just doing a job, it might be a shit job but they are just doing what they are told...

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Woodsey
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« Reply #14 on: April 28, 2012, 02:39:30 PM »

Just be polite IMO.  Ask them to remove your details.  I used to work at an outbound call centre and if people were abusive they got bombarded with all sorts of shit.


I'm always polite but you get the odd wanker who pushes too hard. Of course as a salesperson myself I know how to fuck with them if they piss me off  Cheesy

I just find it remarkable that people are abusive/rude etc to somebody just doing a job, it might be a shit job but they are just doing what they are told...


Mate I'm a salesperson, you have got to know when to back off or your just not doing your employers any favours either.
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