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Author Topic: Amazon order help  (Read 2415 times)
the sicilian
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« Reply #30 on: March 29, 2019, 06:02:06 PM »

https://www.amazon.co.uk/sp?_encoding=UTF8&asin=&isAmazonFulfilled=1&isCBA=&marketplaceID=A1F83G8C2ARO7P&orderID=&seller=A6C99EA7L7PDF&tab=&vasStoreID=

Link to their amazon page which clearly says they sell mobiles

“We joined Amazon as a platform to sell mobile products during 2013, but our business has been trading since 2007.

Our philosophy is a simple one:

We aim to offer the widest choice of mobile products at the best possible prices backed up by great customer service.”


Yet they sent you pillowcases?

exactly
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StuartHopkin
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« Reply #31 on: March 29, 2019, 06:20:28 PM »

link the listing you bought

Apple iPhone SE 32GB - Space Grey - Unlocked
Sold by: Connected247
£294.47

this is connected 247 reply

Dear Mr Morris,

Can you confirm that you ordered this item from the Connected247 shop as we do not sell iPhones? Only Amazon are authorised to sell iPhones on the Amazon platform.

If you can provide your Amazon order number I will raise this with Amazon seller support on your behalf.

Kind regards,

Kristian


I didnt realise this, but it appears to be right?
All new Apple handsets appear to be listed by Amazon.
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Marky147
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« Reply #32 on: March 29, 2019, 06:29:21 PM »

Can you send them a screenshot of your order to them?
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horseplayer
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« Reply #33 on: March 29, 2019, 06:49:08 PM »

please just at least contact your bank/card provider ASAP
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RED-DOG
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« Reply #34 on: March 29, 2019, 07:00:09 PM »

Hang on, I think I've sussed it.




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« Reply #35 on: March 29, 2019, 07:00:48 PM »

Hang on, I think I've sussed it.






Smiley
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buffyslayer1
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« Reply #36 on: May 16, 2019, 03:18:03 PM »

Bought a laptop today and instead of a new latop, I had a bag of compost delivered instead! Hope I don't have as many issues getting this sorted.
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bobAlike
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« Reply #37 on: May 16, 2019, 04:35:41 PM »

Bought a laptop today and instead of a new latop, I had a bag of compost delivered instead! Hope I don't have as many issues getting this sorted.

Hope you get it sorted.

I ordered an iphone on amazon.. the parcel turned up containing two pillow cases.. informed amazon and it was arranged to be returned. they then informed me i had sent two pillow cases back..yes thats what you sent me..this was there reply below.. im not too sure where I stand just seems bizarre and cant be right surely ??
..

What was the outcome Dean?
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Ah! The element of surprise
Marky147
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« Reply #38 on: May 16, 2019, 06:21:50 PM »

Bought a laptop today and instead of a new latop, I had a bag of compost delivered instead! Hope I don't have as many issues getting this sorted.

Hope you get it sorted.

I ordered an iphone on amazon.. the parcel turned up containing two pillow cases.. informed amazon and it was arranged to be returned. they then informed me i had sent two pillow cases back..yes thats what you sent me..this was there reply below.. im not too sure where I stand just seems bizarre and cant be right surely ??
..

What was the outcome Dean?

Set up his own Amazon shop selling laptops to get it back.
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bobAlike
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« Reply #39 on: May 17, 2019, 08:53:36 AM »

Bought a laptop today and instead of a new latop, I had a bag of compost delivered instead! Hope I don't have as many issues getting this sorted.

Hope you get it sorted.

I ordered an iphone on amazon.. the parcel turned up containing two pillow cases.. informed amazon and it was arranged to be returned. they then informed me i had sent two pillow cases back..yes thats what you sent me..this was there reply below.. im not too sure where I stand just seems bizarre and cant be right surely ??
..

What was the outcome Dean?

Set up his own Amazon shop selling laptops to get it back.


Too good 
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Ah! The element of surprise
buffyslayer1
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« Reply #40 on: May 18, 2019, 05:19:46 PM »

Bought a laptop today and instead of a new latop, I had a bag of compost delivered instead! Hope I don't have as many issues getting this sorted.

Hope you get it sorted.

I ordered an iphone on amazon.. the parcel turned up containing two pillow cases.. informed amazon and it was arranged to be returned. they then informed me i had sent two pillow cases back..yes thats what you sent me..this was there reply below.. im not too sure where I stand just seems bizarre and cant be right surely ??
..

What was the outcome Dean?

Set up his own Amazon shop selling laptops to get it back.

Brilliant:)
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buffyslayer1
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« Reply #41 on: May 18, 2019, 05:22:18 PM »

I bought it directly from Amazon. Was told would get a update in 48 hours. No update so I contacted them again, they said they didn't have a result of their investigation but it was likely a dispatch error.

Someone somewhere got a £800 laptop rather than compost. They are sending a replacement which should arrive Monday.

I suspect I had a easier resolution because it was from Amazon direct.

Hope OP got his issues sorted.
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Marky147
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« Reply #42 on: May 18, 2019, 05:47:52 PM »

I bought it directly from Amazon. Was told would get a update in 48 hours. No update so I contacted them again, they said they didn't have a result of their investigation but it was likely a dispatch error.

Someone somewhere got a £800 laptop rather than compost. They are sending a replacement which should arrive Monday.

I suspect I had a easier resolution because it was from Amazon direct.

Hope OP got his issues sorted.

That's good to hear. Glad you got it sorted out quickly.

I only ever buy stuff from Amazon directly now unless it's something under a tenner, as they just snap refund if there are any problems.
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Pokerpops
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« Reply #43 on: May 18, 2019, 06:04:36 PM »

I contacted them about a power tool I had bought for me at Christmas because it had stopped working.
The replacement was with me the next day. No requirement to send the broken one in, just an instant replacement.
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buffyslayer1
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« Reply #44 on: May 18, 2019, 11:05:04 PM »

I bought it directly from Amazon. Was told would get a update in 48 hours. No update so I contacted them again, they said they didn't have a result of their investigation but it was likely a dispatch error.

Someone somewhere got a £800 laptop rather than compost. They are sending a replacement which should arrive Monday.

I suspect I had a easier resolution because it was from Amazon direct.

Hope OP got his issues sorted.

That's good to hear. Glad you got it sorted out quickly.

I only ever buy stuff from Amazon directly now unless it's something under a tenner, as they just snap refund if there are any problems.


They are pretty good with stuff like that.
My kindle fire broke was 2 years out of warranty. Contacted them about it and they offered some cheap deal on a new tablet.

Kicked up a bit of a fuss and they just sent me a brand new one same version as I had. Pretty amazing to be honest, might have helped I have been on prime for years. Still was just chancing my arm a bit when I contacted them about it.
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