Blonde poker - withdrawing cash

[booder]

when i opened my blonde poker account , i deposited £50 by credit card........an hour later i recieved an email saying that my card was unacceptable to bowmans and that my account would be restricted...........after chatting to customer support,i was told i could register another card with them but i would have to send them all the details(front and back of card , utility bill etc)..............just freerolls for me then

[londonpokergirl]

i've never had a problem with blue square and i know its the same network although not sure if the same cage
but never had to send over 9000 security questions,  vc exactly the same good service

[Wardonkey]

The issue is that most of us already have accounts on the tribeca network and can get exactly the same product without all the hassle.

Had I been told about the faffing about neccesary before they took my money then I might not have bothered. I suppose that's why they don't tell you until later.

[AdamM]

just had a lengthy conversation with customer services. basically, once you've used your card you must follow the registration process before you can make a withdrawal, whatever process you use. that registration process is as laid out at the top of this thread. even if I use the funds I've accumulated to win a WSOP package I wouldnt be able to take my seat until I'd given this information. From my experience in banking giving advise on identity theft I would say to give this info out would be extremely dangerous. if these documents fell into the wrong hand you could be at serious risk and you'd have no recourse because it'd be your fault for sending the info out in an envelope.

I hope Blonde can figure out some way to get the money back I've put in because I've hit a brick wall. DONT DEPOSIT TIL THIS IS SORTED

if anyone has set up an account using NETELLER as their deposit method please PM me

thanks

[Ironside]

from reading the withdrawl page if you deposit via credit card you can withdrawl via cheque or neteller

(1 free withdrawl per month)

if you deposit via neteller you must withdraw that much back to neteller before you can select a different method

[AdamM]

if you deposit via card YOU CANNOT withdraw via NETELLER until you have completed the card registration process

[Nem]

I was ask to send Photo ID, Photocopy of the front and back of the card (with some of the numbers blanked out;) ) when I 1st cashed out of Prima and Crypto.

[RED-DOG]

I use quite a lot of different sites, I deposit via my debit card, I withdraw via my debit card

I have never had to send any extra information

If this information is required it should be asked for prior to depositing

[AdamM]

exactly what I said to the fella. i just want my $60 back and I'll stick to laddies or stars

[dan]

ive never had to send anything, antwhere, how can somebody take your money from you without all this but refuse to give it back.

i made a deposit by card and was asked to send photos of my card, driving licencse and address, DC managed to sort something out, i havent tried to cash out yet but i was going to soon

[snoopy1239]

Your queries have been passed onto Dave C.

Has anyone tried customer services? What sort of response did you get?

[AdamM]

good luck, dont fancy your chances.

almost funny that while I was on hold mid-conversation I was listening to SHE LOVES ME by the BEATLES being sang in GERMAN. everyone I spoke to had European accents. I'm reluctany to give this info out in the UK Im certainly not sending it to an over seas company.  >:?

I very much hope Blonde can sort something out cos I've enjoyed the last couple of days on blondepokerleague. it'll be a shame to move away so soon (especially without my winnings)

[AdamM]

Your queries have been passed onto Dave C.

Has anyone tried customer services? What sort of response did you get?

read my post mate, I spewnd a while with them. no joy

[Pokerron]

ive never had to send anything, antwhere, how can somebody take your money from you without all this but refuse to give it back.

Exactly.

Snoop -

Thank you for your reply.

Unfortunately, there is no alternative, you will have to go through
the registration procedure before requesting a withdrawal.

You can rest assure that all your personal information will be kept
confidential and not be disclosed to any third party.

For any information, please call our office.

[Nem]

Although I understand why some of you are a bit angry because you wished you were told this before depositing, but come on, just blank some of the numbers, signature and CVV# out and send them your card details. Everything else they know already E.g Name, address etc... You will only have to do this ONCE and that's it!