It's getting ridiculous now.... willam hill live chat....
Jerome: Hi, you’re speaking to Jerome. How may I help you?
james moult: Hi
james moult: i wish to do some season match bets in the premiership
james moult: it wont let me do any multiples
james moult: none are related
Jerome: I'm sorry to hear that but I can help you on this.
Jerome: May I know what is the error message that you received from this?
james moult: it does not give me the option
james moult: where it says "include in multiples" nothing happens
Jerome: Can I have the bet selection that you are trying to place?
james moult: city v utd leics v whu stoke v palace bournmouth v swansea
Jerome: Can you please provide also the bet market?
james moult: season match bets
Jerome: Thank you
Jerome: May I know the exact odds or price from each selection ?
james moult: 8-11 all 4
james moult: why do you want to know that ?
Jerome: Thank you
Jerome: Let me try to place this to my end
Jerome: Can you please confirm the bet type on the bet slip that you can see from your end?
james moult: Singles (4 Selections)
arrowInclude in multiples Clear Slip
English Premier League 2016/17 - Season Match Bets - Man City v Man Utd X
Man City @ 8/11£
Estimated Returns : £0.00
English Premier League 2016/17 - Season Match Bets - Leicester v West Ham X
Leicester @ 8/11£
Estimated Returns : £0.00
English Premier League 2016/17 - Season Match Bets - Stoke v Crystal Palace X
Stoke @ 8/11£
Estimated Returns : £0.00
English Premier League 2016/17 - Season Match Bets - Bournemouth v Swansea X
Bournemouth @ 8/11£
Estimated Returns : £0.00
Total Stake : £0.00
Jerome: Thank you
Jerome: I will need a few minutes to check that. Are you okay to hold?
james moult: yes pubs are not open yet
Jerome: Thank you
Jerome: Thank you for patiently waiting
Jerome: Regarding on this, you may contact our Support for them to check if they can offer the selection that you preferred to place your bet.
Kindly call this number - 0800 31 88 44.
james moult: so can i place it over the phone ?
james moult: or do i have to go through it all again over the phone /
james moult: have you checked the bet is ok ?
Jerome: Yes that's right
james moult: ok will ring them then thanks
So I ring them and after 5 mins they reject it saying traders say there related.
Have a long argument asking the girl to explain how 4 individual match bets could be related.
Her argument was consistent... " because there all in the same division "
Another wasted 10 minutes followed with me trying to explain how they are not related and finished up
asking the girl to get the traders to send me an email to explain how they are related.
Fat chance I get that email. Grrrrrrrrrrrrr
