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Author Topic: DTD ipoker - Support / Help Thread  (Read 109586 times)
Pawprint
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« Reply #570 on: April 26, 2013, 09:06:01 PM »

I've now got that laggy lobby problem back again, which has just cost me in tonights satellite.  I went out 63rd, but thought there were still over 80 players in.

Support don't have an answer as apparantely I'm the only one with the problem.
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« Reply #571 on: April 26, 2013, 09:13:24 PM »

I've now got that laggy lobby problem back again, which has just cost me in tonights satellite.  I went out 63rd, but thought there were still over 80 players in.

Support don't have an answer as apparantely I'm the only one with the problem.

use stats, more
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kinboshi
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« Reply #572 on: April 26, 2013, 09:46:11 PM »

I've now got that laggy lobby problem back again, which has just cost me in tonights satellite.  I went out 63rd, but thought there were still over 80 players in.

Support don't have an answer as apparantely I'm the only one with the problem.

Leigh, it's bloody annoying isn't it?  Cost me a sat for the £300 before I knew about 'Stats > More' solution, but I had thought the lobby issue was fixed.  There was an update to the DTD skin, and maybe they've had to roll-back to a previous version, and one that doesn't include the lobby fix.  If so, that's a shame.
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« Reply #573 on: April 26, 2013, 11:09:17 PM »

I've now got that laggy lobby problem back again, which has just cost me in tonights satellite.  I went out 63rd, but thought there were still over 80 players in.

Support don't have an answer as apparantely I'm the only one with the problem.

use stats, more

Stats in the chatbox area ?
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« Reply #574 on: April 26, 2013, 11:11:37 PM »

I've now got that laggy lobby problem back again, which has just cost me in tonights satellite.  I went out 63rd, but thought there were still over 80 players in.

Support don't have an answer as apparantely I'm the only one with the problem.

Leigh, it's bloody annoying isn't it?  Cost me a sat for the £300 before I knew about 'Stats > More' solution, but I had thought the lobby issue was fixed.  There was an update to the DTD skin, and maybe they've had to roll-back to a previous version, and one that doesn't include the lobby fix.  If so, that's a shame.

I'm not sure what they have updated, but I now have 2BB, 3BB, 4BB as my raise options, whereas before I had 2x, Pot and Allin (IIRC)
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Woodsey
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« Reply #575 on: May 03, 2013, 02:02:28 PM »

Having real problems with the software at the moment and can't really use it.

Basically it takes ages to start up, maybe 20 minutes and it is causing serious lag problems on my computer making it unplayable. I have an oldish computer, even so, I don't have this issue with any other program I run on my computer other than the DTD software. I've uninstalled and reinstalled it, any other help please? I'm not going to be able to play until this is sorted.
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« Reply #576 on: May 03, 2013, 02:03:53 PM »

Www.pcworld.com/newpcs
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Woodsey
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« Reply #577 on: May 03, 2013, 02:08:14 PM »

Www.pcworld.com/newpcs

Will do at some point but am saving for a better one than I can afford right this moment. I don't have a problem with anything else, so am not 100% convinced it is the pc that is the problem.
« Last Edit: May 03, 2013, 02:15:55 PM by Woodsey » Logged
TightEnd
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« Reply #578 on: May 03, 2013, 02:43:15 PM »

is the problem the same on other IPoker sites, or just DTD?
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« Reply #579 on: May 03, 2013, 03:48:43 PM »

is the problem the same on other IPoker sites, or just DTD?

Good point just checked. Just fired up Poker Encore straight away with no issues, so it looks like its specific to DTD.
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« Reply #580 on: May 03, 2013, 03:52:30 PM »

is the problem the same on other IPoker sites, or just DTD?

Good point just checked. Just fired up Poker Encore straight away with no issues, so it looks like its specific to DTD.

PM me your email addy please. No promises as to solving it, but I will ask a techy DTD guy to contact you
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Whollyflush
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« Reply #581 on: May 03, 2013, 07:12:53 PM »

Do DTD offer any deposit bonuses for new players? sorry if this has been asked a thousand times before.
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kinboshi
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« Reply #582 on: May 03, 2013, 09:28:13 PM »

Do DTD offer any deposit bonuses for new players? sorry if this has been asked a thousand times before.

No.  They just offer ridiculous overlays on satellites, and also the odd free token for feeder satellites Smiley
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« Reply #583 on: May 04, 2013, 08:25:30 PM »

Having real problems with the software at the moment and can't really use it.

Basically it takes ages to start up, maybe 20 minutes and it is causing serious lag problems on my computer making it unplayable. I have an oldish computer, even so, I don't have this issue with any other program I run on my computer other than the DTD software. I've uninstalled and reinstalled it, any other help please? I'm not going to be able to play until this is sorted.
Hi

I have sent this off to iPoker to ask what they suggest, will let you know when I get a reply.

Thanks Nicola
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Nicola Dusk Till Dawn
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« Reply #584 on: May 05, 2013, 12:06:21 AM »

Having real problems with the software at the moment and can't really use it.

Basically it takes ages to start up, maybe 20 minutes and it is causing serious lag problems on my computer making it unplayable. I have an oldish computer, even so, I don't have this issue with any other program I run on my computer other than the DTD software. I've uninstalled and reinstalled it, any other help please? I'm not going to be able to play until this is sorted.
Hi

I have sent this off to iPoker to ask what they suggest, will let you know when I get a reply.

Thanks Nicola
Hi

The reply I have from iPoker is -

"Please advise the player to check his firewalls and security settings as different software they can be all different. The software is working fine and we have had no other reports on this. There must be something on the players PC causing the issues.

Feel free to contact us if you have any additional questions."

Let me know if this helps Smiley

Cheers Nicola
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